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Elk Grove Toyota

Elk Grove, CA

4.6
3,323 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,323 reviews

March 26, 2022

Worst Experience ever I came in for a Toyota RAV4 Hybrid after seeing they had over 20 in stock online just to find out they pre-sold the vehicles with out actually taking deposits or the owners taking poss More

by Kwood
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Farias
Apr 15, 2022 -

Elk Grove Toyota responded

Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 24, 2022

Kiley was nice on our initial visit, so we requested her when making our purchase. However Kiley won't respond to my e-mail questions which lowers my rating. I feel as though once the car was sold, she ca More

by bnkr70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Lewis
Apr 15, 2022 -

Elk Grove Toyota responded

Thank you for taking the time to provide us with feedback. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 21, 2022

I bought so many cars from different dealership from the past none of them compare the experience I had here. The finance manager Duong Vue and Justin Lopez explained everything to me and they didn’t make m More

by ancheta, kevin 97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words & your business! We look forward to working with you again in the future!

March 18, 2022

I found my vehicle online, in transit, so I called and was connected to Bill Gann. He was an excellent person to work with. He made everything go smooth from taking my trade in, to being as transparent as More

by dom_arce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gann, Adam Niazi
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for your kind words and your business! We are happy to hear your experience at Elk Grove Toyota was a great one! We look forward to working with you again.

March 17, 2022

This dealership service department is efficient, provides very good customer service, attention to details and honest More

by DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Elk Grove Toyota responded

We appreciate this feedback! Thank you for your business!

March 13, 2022

Great service courteous team. Short wait time. I would highly recommend . They even loaned me a new car. More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your willingness to recommend us to others, based on your experience!

March 12, 2022

Daniel Kuar assist me to get my new Toyota Corolla. It was great deal and he has a great customer service. Thank you Daniel More

by Lina Nazar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Kumar
Mar 21, 2022 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for your business. We look forward to working with you again in the future!

March 11, 2022

I don’t really know if not for Brian Rea. Probably shop somewhere else may be get better deal. With shortness of dealer inventory I doubt I get any better deal this time. I think I pay full p More

by Connorphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Elk Grove Toyota responded

Hello, I am sorry to hear about your experience here at our dealership. We are short inventory, however we are doing our best to get our customers in their new vehicles as quickly as possible. We are also one of the only dealerships not marking the vehicle prices up. I addressed your concerns with Brian Rea, Jon Thompson and Duong Vue. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

March 10, 2022

15 words? ? Well, I have always purchased at Toyota, my first car was from Roseville, till I moved closer to Elk Grove. I drove my first Toyota 16 years, then I More

by Piazzese123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Blair , Brian Chase, Sulaiman Aziz
Mar 11, 2022 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words! I am so sorry to hear about your accident. Please let us know if there is anything we can do to assist you. We are always here for you. Sincerely, Jeannette Blair Customer Relations Manager

Mar 11, 2022 -

Piazzese123 responded

Yes, Jeanette that’s why I’ll always keep coming back. I do not like jumping around, to dealerships, dentists, or anything!! Why try and change? I know most of you there and I’m treated well. Especially for us older folks,, kindness matters. Thanks.

March 09, 2022

Service was very vey very excellent. Tim is outstanding. Wait time was less than an hour More

by Trquerido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for choosing Elk Grove Toyota for service!

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