Elk Grove Toyota

Milton was super cool and helpful! He answered our concerns and on top of that, he even offered me a free car wash. No one has ever offered me one and I’ve gotten my car serviced a few He answered our concerns and on top of that, he even offered me a free car wash. No one has ever offered me one and I’ve gotten my car serviced a few time. Thanks Clinton! More

Great spot. They were quick and efficient. My money well spent. Love the ac waiting lounge. They were quick and efficient. My money well spent. Love the ac waiting lounge. More

Very friendly and engaging. Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! More

Travis was awesome. I love my new car. I would recommend Elk Grove Toyota to all my friends I love my new car. I would recommend Elk Grove Toyota to all my friends More

We were interested in buying a new truck, but the one we were interested in was on hold for another customer. The next day we received a call that the sale fell through and were we interested. We headed ove were interested in was on hold for another customer. The next day we received a call that the sale fell through and were we interested. We headed over to the dealer and within an hour the sale was final and we drove home in a new truck. More

The only place with no dealer markup and they made the buying process easy and quick. buying process easy and quick. More

After visiting several Toyota dealers, I can say that Toyota Elk Grove is the Best Toyota Dealership in Northern California! Very welcoming and helpful staff, made my first time car buying experience gre Toyota Elk Grove is the Best Toyota Dealership in Northern California! Very welcoming and helpful staff, made my first time car buying experience great! More

Only if I can rate them with 0 star, I would. Not satisfy with their customer service. Took my car in for a safety recall in good condition, everything works perfectly fine. Including auto slidin Not satisfy with their customer service. Took my car in for a safety recall in good condition, everything works perfectly fine. Including auto sliding door and received a call from service agent, MIGUEL that the sliding door doesn't open automatically. Then spoke with the service supervisor name DAVE, regarding this situation. As we try to resolve this issue, all they want to do is business talk and want to charge us for diagnosis what cause the door to not open automatically. As I stated to him the automatic sliding door worked perfectly fine when we drop off and hand them the key. What upset me the most is DAVE, stated "how do we know that you are not lying." Like seriously, are you xxxxen kidding me, this is xx. He also stated that my car has never in their shop before, yes that's true but we have been a loyal customer to ELK GROVE toyota for our Tundra's service for years, but they failed us this time around. Another thing is why do I needed to bring in my car to you, Toyota shop, when there is nothing wrong with my car. This is so stupid, sound more like another business talk. He pointed every finger back to us that the issue happen prior to the drop off blah blah blah nothing that they did. There were no empathy in this situation. Imagine, you dropped off your car in good condition for recall, and when you pick up your car, its not in the SAME condition and all they want to do is charge you this and that to find out the problem. I told DAVE im not willing to pay the fee for the diagnosis and there you go "well then you car is ready to be pick up" xxx man. I question him what is your priority here, he stated "to take care of our customer" well you guys fail big time on your priority and need a lot to work on. Should do those protocols while your customer is present instead of calling them a liar. Not sure who is the LIAR in this situation. THIS IS A BIG BIG BIG DISAPPOINTMENT TO ME. DEFINATELY NOT HAPPY AND SATISFIED WITH THEIR CUSTOMER SERVICE. More

They were all good people from sales to finance to trade in😁 great experience. Drove away in a new car. in😁 great experience. Drove away in a new car. More

Everyone was a pleasure to work with especially Fleet Manager Brian Rea who spent 5 months locating my preferred 4 runner. Brian was honest, helpful and very responsive. Manager Brian Rea who spent 5 months locating my preferred 4 runner. Brian was honest, helpful and very responsive. More