Elk Grove Toyota

Michael Lau guided us through some tough decision making regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We never felt rushed and every single question (there were many) was answered. If you get a chance to work with Michael, know that you're in good hands with a person who cares about you as a customer and as a person. More

Awesome experience! We bought our 2022 Camry XSE here and everyone made the experience so easy and amazing. Izea was great and super helpful and knew everything about th We bought our 2022 Camry XSE here and everyone made the experience so easy and amazing. Izea was great and super helpful and knew everything about the car and was never pushy. Adam was great as well and went over everything with us and was also very respectful and never pushy. John Thorpe helped us out a lot as well. We will be buying more cars from them in the future! More

Service at Toyota was excellent! I needed a small service (battery installed), but they fit me in to their busy schedule anyway just so I wouldn’t have a five hour wait. I am 89-year I needed a small service (battery installed), but they fit me in to their busy schedule anyway just so I wouldn’t have a five hour wait. I am 89-years-old, and I consider the consideration they gave me was kind and considerate and should re recognized by everyone, especially top management. More

Elk Grove Toyota are one of the few dealerships not charging over MSRP or adding on a bunch of stuff when your car arrives. No deposit, just your name on a list. Our family has bought 2 cars within t charging over MSRP or adding on a bunch of stuff when your car arrives. No deposit, just your name on a list. Our family has bought 2 cars within the last few months from them. More

at a time when many dealers are marking up and adding on unwanted dealer ad ons, this dealer did not. no surprises. easy, fast, efficient as well. unwanted dealer ad ons, this dealer did not. no surprises. easy, fast, efficient as well. More

The entire team made the buying process quick and easy. I got the vehicle I wanted, even while supplies are dramatically limited, and no dealer mark up. From the sales team, to finance and delivery, everyo I got the vehicle I wanted, even while supplies are dramatically limited, and no dealer mark up. From the sales team, to finance and delivery, everyone was helpful, knowledgeable and a pleasure to work with. More

Service was quick and complete. I highly recommend. They always do a great job. Can’t say enough nice things about them. I highly recommend. They always do a great job. Can’t say enough nice things about them. More

I enjoyed my experience in buying my first Toyota with Elk Grove Toyota. I worked with a sales and leasing consultant who is not listed on here named Eddie Mendez. I've already recommended a couple of peo Elk Grove Toyota. I worked with a sales and leasing consultant who is not listed on here named Eddie Mendez. I've already recommended a couple of people to Eddie for his great work ethic in getting things done at the dealership. From the very first impression I had with Eddie, I knew I was in good hands in securing a specific Tacoma from the dealership. I trusted Eddie from the jump and knew I was going to make a review like this in the future after securing my first truck. I would recommend anyone to Eddie especially the younger population who have no idea what it's like to pull up to the dealership and have the typical worries of how to swerve around negotiations. Eddie is a straight up dude and will make you comfortable in securing the deal that's safe for your peace of mind. One last shoutout to the financial manager, Samir Khan, who helped me out in the final steps of securing my truck. Similar to Eddie, Samir was trustworthy from the jump and I immediately knew how experienced he was in the financial department. Samir made the financial process go smooth and satisfactory in getting the right numbers for my payments. No run arounds just straight up business and that's what Elk Grove Toyota's finest Eddie Mendez and Samir Khan have successfully done with my first time buying experience. Don't go anywhere else! Trust! More

Best sales man I’ve worked with. I shopped at all dealerships in Elk Grove to Roseville And Folsom . Ans went back to you guys because did how easy it was to talk to the sales guy. I I shopped at all dealerships in Elk Grove to Roseville And Folsom . Ans went back to you guys because did how easy it was to talk to the sales guy. I went from not wanting a red car . Set on payments to driving off in a RED car with payments around my budget . I was in and out the dealership in 2 hours . Ahmad (naseer) More

Customer service is terrible here. Dropped my car off to be worked on, received numerous calls typically back to back with no voice mail at all. I call back and say I have missed calls Dropped my car off to be worked on, received numerous calls typically back to back with no voice mail at all. I call back and say I have missed calls from this number only to be asked who are you looking for and what department.. great question.. Finally I get ahold of service they have found the issue with my vehicle it’ll be X amount more to fix it over the general inspection and diagnostic. Was asked if I authorize the purchase and the cost. I agreed to have them order the part. Was told it would be in the next day. 3 hours later received a phone call back saying actually a technician looked at your vehicle and it’s not what we thought it’s actually something else. It’ll be 7 times the cost of what we just told you. You shouldn’t call a customer tell them you found out what’s wrong with the vehicle get authorization to order parts for it then call them back to tell them an actual technician looked at your vehicle and it’s not what we guessed it was.. who looked at my vehicle the first time? I asked about the condition of the vehicle and what other inspections they did so I don’t feel robbed for the inspection and terrible diagnostics I’d be charged for. Was told you have new tires they look great. Wow fabulous job guys above and beyond you noticed i had brand new tires. I would not recommend this place for service to anyone More