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Elk Grove Toyota

Elk Grove, CA

4.6
3,323 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,323 reviews

August 16, 2022

Always great service here! My advisor was really helpful and they were able to get the work done ahead of schedule! More

by Aok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Sep 15, 2022 -

Elk Grove Toyota responded

This is great news! Thank you for taking the time to tell us about your experience!

August 15, 2022

Yes, you can get a car there for msrp but……. NOBODY thanked me for buying my car there. Not even the general manager. No One showed me any features on my car. No one even showed me where the More

by Mimi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager
Aug 15, 2022 -

Elk Grove Toyota responded

Hello Mimi, I truly apologize for your experience. This is not the type of service we want our customers to receive. I would like to look into these concerns. Please contact me at 916-405-8000 and ask to speak with Jeannette Blair. Your complete satisfaction is really important to us. I would like the chance to make things right. I hope to hear from your soon. Sincerely, Jeannette Blair Customer Relations Manager

August 12, 2022

Unfriendly customer service. Wait time. Each visit they tell something wrong with the car for maintenance. More

by Kumarc11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alvin Kumar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Elk Grove Toyota responded

Hello, I apologize for your experience. This is not the way we want any of our customers to feel during their time with us. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask to speak with Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

August 11, 2022

Big and busy. Generally on point. Coffee machine needed cleaning. First person of contact, a valet, seemed low energy, no real greeting or eye contact. Milton was More

by Rhanner100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Elk Grove Toyota responded

We appreciate this feedback. We look forward to providing you with a 5-star customer service experience next time!

August 11, 2022

Effortless car buying experience. Izea was took his time to assist us. Debra of finance explained money matters easy enough for us to understand. And sadly i forgot the lady’s name, s More

by lilyrosebatayola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izea Speer
Sep 15, 2022 -

Elk Grove Toyota responded

We are happy to hear that your car buying experience with us was a positive one! We appreciate your business and your kind words!

August 07, 2022

Recently purchased a Toyota Tundra from Trey at elk grove! Great guy to work with, would recommend to anyone whose looking for a great salesman! I will be returning again when I need another Toyota! Th More

by andyha0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey roots
Aug 08, 2022 -

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your kind words and wellness to recommend us to others, based on your experience! We look forward to working with you again!

August 03, 2022

Easy, Honest and does t price gouge and really easy and transparent l. I would work with them again More

by Ianmiranda1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Leffingwell, Alfredo Farias
Aug 08, 2022 -

Elk Grove Toyota responded

We appreciate hearing this! We look forward to working with you again in the future!

August 03, 2022

Purchased a vehicle 3 months ago. My experience was great. Joshua in sales and Adam in finance did a great job. I was there less than 4 hours. They were very fast and made buying a ca More

by Felicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Adam Niazi
Aug 08, 2022 -

Elk Grove Toyota responded

We're so glad you came to Elk Grove Toyota too! Thank you for your business and feedback! We hope to work with you again in the future!

August 03, 2022

Great service. Ping Wang was perfect as a tech who checked me in. Keep up the great service. More

by dr.kurtbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for your business!

August 03, 2022

They always are courteous and professional and give you the best available prices. Thank you. More

by tlparsons19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
Aug 08, 2022 -

Elk Grove Toyota responded

Thank you for taking the time to leave us this review! We appreciate your business & look forward to working with you again!

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