Elk Grove Toyota | Page 326

After going to a few other dealerships such as Hyundai and VW, I ended my search here at Elk Grove Toyota. I met with a salesman by the name of Nai, who was very pleasant to work with. I gave him a list o and VW, I ended my search here at Elk Grove Toyota. I met with a salesman by the name of Nai, who was very pleasant to work with. I gave him a list of what I could afford and the monthly payments I was willing to make. Next thing you know, he pulls up a list of every car on the lot that applied to me! He took us out and personally showed us all of the cars that were on his list. Finding one that stood out to me, I asked for a full history report as well as warranty information and options. There was no repeatedly going back and forth to negotiate price, just good ol' fashioned service! He even gave us a great deal on an extended warranty! Being a college student, Nai helped me find the car that fit my budget. He even showed me that in the end he was losing money by selling at such a low price, but that he really didn't need to take money from a college student. :) In all, I had a great experience here, and would definitely recommend friends and family! Thanks Nai! --Alex More

This is the second vehicle I have leased from this dealership. On my current lease, I was running high on the mileage and they actually initiated contact with me to see if I was interested in getting dealership. On my current lease, I was running high on the mileage and they actually initiated contact with me to see if I was interested in getting into a new or different vehicle. When I arrived at the dealership, I already knew which sales manager I needed to speak with (Steve Moroz) and he put me with an excellent sales rep in Long Truong. At no time did they attempt to do the usual dealer hard sale routine. They listened to what I was interested in and walked me through the entire process of evaluating my current leased vehicle, determining a valuation, advising of options on either a new lease or purchase and noted current vehicle availability. They were in the middle of a big sale and ended up saving me several thousand dollars by getting me in before the sale expired and providing multiple valid incentives. The entire staff, from the sales reps to the finance staff to the clerical staff were extremely professional, polite and they all knew exactly what their roles were and carried them out flawlessly. I even commented to my daughter during our visit that the type of customer service she was seeing was a throwback to the days when businesses truly valued their customers and this type of service and attention is unfortunately a rarity these days. I would not only continue to patronize Elk Grove Toyota, but would highly recommend the dealership to anyone interested in buying a quality vehicle at a decent price. More

The customer service and salesmen were great. They all make sure we were help and taken care of. The salesman was very friendly and patient. He understands and willing to do whatever it takes to make sure make sure we were help and taken care of. The salesman was very friendly and patient. He understands and willing to do whatever it takes to make sure we have a purchase. We were happy we visited them. We would recommend this dealership to anyone, everyone! More

We had previously purchased a Toyota Yaris from this dealership in 2008. The car was totaled in early December, and the staff at the dealer was extremely sympathetic to our needs. We purchased a 2011 dealership in 2008. The car was totaled in early December, and the staff at the dealer was extremely sympathetic to our needs. We purchased a 2011 Toyota Camry and they helped us get exceptional financing and warranty coverage. More

This is the second Toyota Certified Vehicle my Husband and I have purchased in 18 months. In both cases, my employer removed fleet vehicles from their sales force, so I needed something to drive that was and I have purchased in 18 months. In both cases, my employer removed fleet vehicles from their sales force, so I needed something to drive that was reliable and had a good re-sale value. Steve was respectful of my time & budget and we received excellent service!Steve Moroz and his staff truly understand relationship selling, this is why we keep going back when we need to purchase a car, and have ALL of our Toyota's serviced at the dealership as well. If you want a dealership that will treat you like Family, then Elk Grove Toyota is the dealership for you!!!! More

This was a second car I bought from Long Truong, because he is a very good sale man , he was helped me everything since I had came your dealer until I finished all the paperwork , so I can drive my new car he is a very good sale man , he was helped me everything since I had came your dealer until I finished all the paperwork , so I can drive my new car home in just several hours .Thank Mr Long , I’ll recommend my family and friends to Mr Long Truong More

Johnny was so patient and friendly with us. We were so unsure of what we wanted and he listened to us and took the time to find exactly what we wanted. He put us at ease at a stressful time. I am definite unsure of what we wanted and he listened to us and took the time to find exactly what we wanted. He put us at ease at a stressful time. I am definitely glad that we had him as our salesman, and will definitely send my friends and family to see him. Thanks Johnny!!! More

I absolutely love this dealership! Nai was fantastic to work with and really listened to what I wanted and was looking for. I felt like he truly put my interests first over his commission and wanted me t work with and really listened to what I wanted and was looking for. I felt like he truly put my interests first over his commission and wanted me to be completely happy with my purchase – which I am 110%! This is the second car I have purchased from Elk Grove Toyota and refuse to go anywhere else! I HIGHLY recommend this dealership if you are looking to purchase a car. And no, I’m not a paid spokesperson :) More

Scott was the best. Very patience with me and took his time let me think things over and sleep on it. Called me the next day with the perfect car that I was looking for...I will sing his prases to anyone time let me think things over and sleep on it. Called me the next day with the perfect car that I was looking for...I will sing his prases to anyone that needs a car. Thank you all so much for having a great guy woking for you! Deborah More

Everyone at Elk Grove Toyota was great. I got a great deal on a new 2010 Toyota Corolla. My sales representative, Johnny, went above and beyond the call of duty. He treated me out to lunch while I was deal on a new 2010 Toyota Corolla. My sales representative, Johnny, went above and beyond the call of duty. He treated me out to lunch while I was waiting for my finance paperwork, followed me home in my rental car so that I could get a check, followed me to the gas station so that I could fill up the gas tank in my rental car and went with me to drop off my rental car. He made sure that I was 100% happy with the car before I left the lot by wiping down the windows himself after the service department had detailed the car. I would highly recommend both this dealership and Johnny Ngov to anyone looking to buy a car. More