Elk Grove Toyota

Elk Grove Toyota is THE BEST AUTO DEALERSHIP I have ever had to deal with. They are very accomodating and they are not pushy when it comes to selling a vehicle. In April 2008 I leased a 2008 RAV 4 from th had to deal with. They are very accomodating and they are not pushy when it comes to selling a vehicle. In April 2008 I leased a 2008 RAV 4 from them and in May 2009 my husband bought a 2009 Tacoma from them. When I realized my mileage on my RAV 4 was getting close to were I needed to turn it in we went back and Bob assisted us and made us feel very comforatable. I bought a 2011 Highlander and I Love my new SUV. Debra Jaynes was just as friendly as in years past when she assisted us. Thank you ELK GROVE TOYOTA....I will let everyone know to purchase/lease from you all. In the coming months when we have to purchase a car for our daughter we will be returning. More

My experience with this dealership was very helpful and easy. I had been shopping at local dealerships in Fresno, and was not getting the model and price I was looking for. I have family in Elk Grove, and easy. I had been shopping at local dealerships in Fresno, and was not getting the model and price I was looking for. I have family in Elk Grove, and they referred me to Martin Brown. Martin was very helpful in talking with his team and finding the model car I was looking for. He put me in contact with Jeremy Coffelt who was also very helpful in working out the price and going through the details. I am a first time buyer and the process was made very easy for me and I would definitely recommend this dealership again. More

Martin Brown is an acquaintance of mine and told me about the great deal that his dealership was offering on a Prius back in January of 2007. He set me up with a very friendly and conscientious salesperson the great deal that his dealership was offering on a Prius back in January of 2007. He set me up with a very friendly and conscientious salesperson who worked with me on finding the exact Prius I wanted. Since then, I have always taken my Prius to Elk Grove Toyota for service, and Mr. Brown has been friendly and helpful in that regard as well. More

A few months ago my transimission went out. I went to a private repair shop where I was told my transmission would need to be replaced for $2000. At that time, I was not in a position to spend that kind o private repair shop where I was told my transmission would need to be replaced for $2000. At that time, I was not in a position to spend that kind of money and didn't know where to turn. A co-worker recommended that I speak to Martin Brown as they had a similar problem with their Toyota that he had helped resolve. I called Martin and while it turned out he didn't work in the Service Dept, he encouraged me to bring the car in and assured me that if there was any way to repair the vehicle for less they could do it. As it turned out the transmission did not need to be replaced and Dave Famsted was able to repair it for me. Martin stayed in contact with me throughout this entire process and I cannot be more grateful for all he and Dave did for me. While I don't live in Elk Grove, I will definitely buy my next Toyota there. More

I'm going to keep this short. When I saw that 2010 RED toyota Hilander, I fell in love. Because it was "like New" with low miles and in terrific condition, the price was higher than I felt I could affort toyota Hilander, I fell in love. Because it was "like New" with low miles and in terrific condition, the price was higher than I felt I could affort. When I spoke with Martin Brown about my desires relative to use of the car and my financial circumstances he was so "there." Martin really listened. He was attentive, caring, compassionate and I felt he turly cared about me "first" way before selling a car. Martin communicated all necessary information to the sales manager and very quickly he came back with a price at which Elk Grove Toyota was willing to sell the car. Well, I'm a consumer and the negotiations had to go back an forth a bit. Never did Martin get frustrated nor did he try to push me into buying the car. He did however represent the car and the dealership well giving me good reasons why it would be a good investment. Unfortunately we were not able to come to an agreement on price/or payments. BUT, I left happy. I know that when I can afford the car that I really want, I would not hesitate to return to Elk Grove Toyota. I have to say that is in large part to the great customer service and care I received from Martin and the other sales staff. More

I purchased my first Toyota Prius in 2005 in Elk Grove Toyota with Romy Cruz as my agent. He was very friendly and assisted me in finding the car I wanted. Their customer relation manager Martin Brown was Toyota with Romy Cruz as my agent. He was very friendly and assisted me in finding the car I wanted. Their customer relation manager Martin Brown was also very helpful and so energetic in helping it's new car owners. I have been treated very good in their service department and I surely recommend it to my friends and family. So when I purchased again another car in 2008, I did not hesitate to buy it from Romy Cruz again in Elk Grove Toyota. I really appreciated it when Martin Brown took the opportunity to host a light buffet dinner for the new Toyota car owners and guided us thru all their dealersip's services. I purchased again another Toyota Prius last Oct. 2010 and guess what, same personnel who helped me before assisted me again for the third time. They really have earned my trust when I'm buying a new car. Keep up the good job to both of you Romy and Martin. You guys really make your customers very happy and not only that but you both managed to keep in touch and send greeting cards to us. Thanks. More

My husband and I attended a new car owner's session on Thursday with a friend who recently purchased from your dealership. We are also Toyota owners and were very impressed with the evening. Martin Brow Thursday with a friend who recently purchased from your dealership. We are also Toyota owners and were very impressed with the evening. Martin Brown was extremely friendly and we found his presentation most interesting and helpful. We were also impressed with the cleanliness and knowledge of the service department. We were not offered this type of informational meeting from our previous dealer and were left with the impression that you truly care about your customers. We would definitely consider buying our next car from Elk Grove Toyota. More

Several months ago Elk Grove Toyota provided me with the best car buying experience I've ever had. Toyota was offering 0% financing on most of their models including their Camrys which is what I wanted. Unf best car buying experience I've ever had. Toyota was offering 0% financing on most of their models including their Camrys which is what I wanted. Unfortunately, I had not given much thought to how popular this sale would be let alone the possibility of any dealer actually running out of cars, but thats exactly what happened. I wanted an XLE and it had to be white, but by the time I was ready to buy none of the dealerships in and around Sacramento had one and the sale was ending the next day. Needless to say I was pretty discouraged until a friend told me to call Martin Brown and see if he had any suggestions. Martin was sympathetic to my situation and with Brian's help they found the exact car i wanted at a dealership in Santa Cruz. They even arranged to have the car brought to Elk Grove that same day so I would not miss out on the 0% financing. Also, despite all they did, how busy they were, and the scarcity of the car, they sold it to me at an incredible price through their Costco program. The whole transaction went smoothly and both men could not have been more friendly or professional. Regardless of where you live, if you are looking for a Toyota do yourself a favor and go to Elk Grove. You won't be disappointed! More

I purchased a new 2011 Camry and was having trouble using the Bluetooth feature the next day. In such a kind and professional way Martin let me know that my phone couldn't pair with the new car because of i the Bluetooth feature the next day. In such a kind and professional way Martin let me know that my phone couldn't pair with the new car because of its age. (My words not his). Having trouble going on line to search for a new phone, I stopped by again unannounced. Martin experienced the same problem from his computer and said he would Email me with the results, which he did immediately. He also telephoned to make sure I got it and to see if he could assist in any other way. What a friendly dealership, very knowledgeable in their product and so very professional in every way. My whole experience with this dealership has been "A+", they're the BEST! More

I'm very happy and satisfied with my purchase at Elk Grove Toyota. Although, I did not purchase a Toyota, the customer service from the Elk Grove Toyota team were so helpful and kind. I appreciate them Grove Toyota. Although, I did not purchase a Toyota, the customer service from the Elk Grove Toyota team were so helpful and kind. I appreciate them for helping me get the car I really wanted and not just what I can afford. Thanks Chris and Lee! More