Elk Grove Toyota

This dealership (fleet salesrep) was very friendly and courteous. The negotiations went smooth. The finance person was nice and friendly. The peron in customer relations explained the process of blueto courteous. The negotiations went smooth. The finance person was nice and friendly. The peron in customer relations explained the process of bluetooth and the gps in a fairly simple way to understand. This is a good place to do business. More

All were very helpful. Our salesmen spent a lot of time trying to find the right car for us. He even had us drive a car home to see if it would fit in our garage. That sold the car immediately. Good job! trying to find the right car for us. He even had us drive a car home to see if it would fit in our garage. That sold the car immediately. Good job! The dealership went out of its way to make our experience as successful and with as little pressure as possible. More

I have been bringing my 2006 Prius in to Elk Grove Toyota for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2 for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2011 from one of the service support staff, Ma. For reasons relating to communicating with Toyota Motors about the Prius headlights, we needed a list of all the times we had had specific work done on our car. Ma went the extra mile and provided us with not only a list of date and general service we had had done, but also printed out the specific info we needed to share with Toyota Motors. This simplified our problem immensely. I now live quite a distance from Elk Grove Toyota, but it is still the only place I will go for service to my Prius. I have tried other Toyota dealers closer to my home in Natomas, but none provide the same enthusiasm and professionalism I have experienced every time I have brought my Prius in to Elk Grove Toyota. Now if only they also fixed Subarus! More

If there would exist "MORE THAN GREAT" on this scale I would still look for a better rating. I want to state this from the beginning: I am not associated with any type of car sells buy I am very p scale I would still look for a better rating. I want to state this from the beginning: I am not associated with any type of car sells buy I am very passionate when I choose and buy my cars. I found at Elk Grove Toyota the most professional people in the car sells that I dealt with in the last 10 years. There was no "fulling around", no games played, no "let me call another manager" or ugly tricks that other dealers are playing. I felt that I was treated with the highest level of respect. I am mostly an internet buyer. When I spoke on the phone with John and with Scott they gave me the best deals that exist in Northern California (and believe me that I checked many dealers). There were no back and forth phone calls (more than normal - although I think that I called more than I should have). They helped me to find the best price, colors and options. If you are looking to be treated with respect, to work with knowledgeable, professional people I assure you that you will find that at Elk Grove Toyota. I will rate them also, but since you are reading this I should mention also that I had a horrible experience at San Rafael Toyota (see my rate for them). And at Burlingame Toyota the internet sale person told me that "due to what happened in Japan our car prices will go up 1000 starting today". If you want to take all this @#$%$ stay in Bay Area. If you want to find the best of all: go to Elk Grove!!! On the other hand: inside of the dealership you will have the feeling that everybody cares. The receptionists are very respectful, Mr Martin presented me the car so nice that you will think that he designed everything on it - he knows it and will not let things go until you are confident that you understood it. Mrs Debra in finance took her time to go with me over stuff and she answered my questions with knowledge and passion. The dealership is so clean that you think that it was just open yesterday. Guaranteed the best experience ever. More

Martin is by far one of the best customer service representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, und representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, understanding, and exceedingly helpful. I had several questions about the navigation system on my new vehicle and Martin patiently listened and answered all my questions and even anticipated other questions I might not have formulated myself. My friend, June Tanner, has spoken so highly of Martin and the service at Elk Grove Toyota, now I know exactly what she was talking about. Martin is amazing. More

Customer service was great. The employees I encountered were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove T were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove Toyoto before they make a final decision on the purchase of a car. More

The staff Jim, Romy, and Jerry were extremely helpful and patient during our buying experience. It was raining and they showed us all the available models they had and explained all the features thoroughly. patient during our buying experience. It was raining and they showed us all the available models they had and explained all the features thoroughly. We highly reccomend speaking to them. Romy especially was very helpful and attended to all of our needs. Jim was also very was straight forward in the process. We are very happy with our purchase and will reccomend Elk Grove Toyota to all of our friends. More

I gave Scott my needs in one paragraph and he found what I what I wanted in less than half hour. It was exactly what I was looking for in the price range I wanted. I was lucky to have a credit score of 812 I what I wanted in less than half hour. It was exactly what I was looking for in the price range I wanted. I was lucky to have a credit score of 812 so the 2.95 financing was available, which kept the monthly in my price range. The sale was quick, precise and exactly what I imagine when I walked in the door. Total time of sell was under two hours. Ecellant!!! More

I have been taking my car to get serviced at Elk Grove Toyota for over four years and I have always worked with Anthony Aldrete whose professionalism, friendliness, and politeness always shines through no Toyota for over four years and I have always worked with Anthony Aldrete whose professionalism, friendliness, and politeness always shines through no matter how hectic or busy it may be. I trust taking my car to Elk Grove Toyota in large part because of Anthony's service. This is why regardless of my financial circumstances and the hike in prices, I do not choose to go to another dealer to service my car. I am very pleased thank you very much! More

I have been bringing my sequioa here for 2 years and i have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we were scheduled to leave one of our seatbelts broke and the part had to be ordered.Jason had the part shipped out and he even came in on his day off to make sure the part came in and i got my car repaired so my family could enjoy Disneyland. The customer service at Elk Grove Toyota is exceptional and i would recommend them. More