Elk Grove Toyota | Page 314

We worked with Scott Nannini in the Fleet department. I dealt with Scott over the telephone. I gave him the specs of the Tacoma that we wanted to purchase. Scott didn't have one in stock. He found the t dealt with Scott over the telephone. I gave him the specs of the Tacoma that we wanted to purchase. Scott didn't have one in stock. He found the truck we wanted and it was on their lot the next day. We purchased the truck that night. Scott was very professional and had great customer service. He is a no pressure salesman. We believe that Scott gave us the best price he could and with no back and forth dealing. He did his best to make the paperwork process as smooth as possible. The price we agreed upon stayed the same. Kenny Hoang made signing the paperwork very easy and answered all of our questions. We would definitely recommend Elk Grove Toyota. More

What a great buying experience.....The staff was very easy to work with. I will be letting my friends know and recommending this dealership to them. easy to work with. I will be letting my friends know and recommending this dealership to them. More

I worked via email with Scott Nannini, Fleet Internet I worked via email with Scott Nannini, Fleet Internet Sales Rep. I had a fairly restrictive set of specs for a new Tundra.....you wouldn't find the I worked via email with Scott Nannini, Fleet Internet Sales Rep. I had a fairly restrictive set of specs for a new Tundra.....you wouldn't find the truck I wanted on any given car lot, but he matched my specs, with a few extras thrown in (I'm starting to really like the back-up camera) ......in Bishop no less....350-miles away. He had it at the dealership in two days and we closed the deal. The price was fine for what the truck came with.....and they paired up my Motorola Curve with the bluetooth before I left. 2nd truck I've bought from this dealership....the first being a Tacoma in 1995. They know how to do business. More

We went in with quotes from the USAA car buying program, figuring we could talk them down to the USAA price for a new Prius. Not only did Elk Grove Toyota match that price, but they offered us a better fin figuring we could talk them down to the USAA price for a new Prius. Not only did Elk Grove Toyota match that price, but they offered us a better financing deal. More

Jason was very knowledgeable and friendly. He answered all my questions and helped me choose the correct vehicle. Grant did an outstanding job of making the normally unpleasant task of negotiating painles all my questions and helped me choose the correct vehicle. Grant did an outstanding job of making the normally unpleasant task of negotiating painless. More

I visited them after the other two dealers in Sacramento. I was ready to give up completely after being taken for an imbecile at the other dealers. Elk grove Toyota was clean and professional. Matt and Steve I was ready to give up completely after being taken for an imbecile at the other dealers. Elk grove Toyota was clean and professional. Matt and Steve asked the right questions and I thrilled to buy my new Prius from them. They got me the price I needed and treated me with terrific professional courtesy and respect. They will be my go to dealer from now on More

Its always hard to shop for a good deal on a new car, and its rare for a dealership to take the time to provide quality customer service with integrity. But Elk Grove Toyota made my experience with buying a its rare for a dealership to take the time to provide quality customer service with integrity. But Elk Grove Toyota made my experience with buying a new car simple, convenient, wonderful and I walked away feeling 100% satisfied and content. Yusuf Stewart was my main point of content in fleet sales. He was wonderful. He made sure to keep me informed every step of the way through my entire buying experience. He seemed to be genuine and extremely helpful. He took the time to keep my happy and the pride in his work ethic was self evident. I would recommend this dealership to anyone! More

What a great experience buying our new Prius was with the help of Russ and Leslie and John in finance........ Thank you so much for the great service and the awesome experience Russ, Leslie and John. Russ help of Russ and Leslie and John in finance........ Thank you so much for the great service and the awesome experience Russ, Leslie and John. Russ was especially helpful. He was great at gathering the needed information for us. More

I was ready to buy a VW Passat when I happened to stop for a car comparison at Elk Grove Toyota.I was taken by the friendliness, knowledge and courtesy displayed by Johnny and Nai.Even though the new Priu for a car comparison at Elk Grove Toyota.I was taken by the friendliness, knowledge and courtesy displayed by Johnny and Nai.Even though the new Prius I was interested in was more money than the Passat I ended up purchasing their car.Lupe introduced herself when I was waiting at the showroom offered me refreshments and also answered my questions patiently and courteously.After the purchased of the car Lupe assisted me explaining the new technology of the different functions of the Navigation System and also helped me setting them up.Debby not only explained the optional packages in detail but provide me with a better financing option than what I had and she did it in a natural and jovial manner. I must admit that I had tried to buy previously a Prius from another Toyota dealer in Sacramento area but it left me in a sour note.Elk Grove Toyota dealer has put a cohesive group of individuals that understand the needs of the client.Congratulations!This team really have a passion for excelent customer service. For all of the above reasons I would recommend Elk Grove Toyota to all my friends and family members. Thank you for allowing me the opportunity to express a personal sentiment on this matter. Guillermo de la Melena More

I have been nothing but pleased with the customer service I have received at Elk Grove Toyota. I purchased my 4Runner brand new in 1997 from Florin Road Toyota and was very nervous when they closed but was I have received at Elk Grove Toyota. I purchased my 4Runner brand new in 1997 from Florin Road Toyota and was very nervous when they closed but was pleasantly surprised to see that some of the same great people from there were now at Elk Grove Toyota especially Victor Reynoso. Victor has always been up front, fair and willing to work with me whenever I needd my truck serviced. I continue to come to him to this day because I trust and respect him and to me that is the most important quality. My truck has not been serviced anywhere else even when I lived in San Jose I would come all the way back here to have it serviced because of the great service I receive. Thank you very much! More