Elk Grove Toyota

Our sales consultant Johnny Ngov, was friendly, courteous, and extremely helpful. He exceeded our expectation of a car buying experience. We walked away 100% satisfied with our purchase. We had courteous, and extremely helpful. He exceeded our expectation of a car buying experience. We walked away 100% satisfied with our purchase. We had to bring our car back the following day for a minor service, and Johnny helped us every step of the way and was available every time we called. Every person we came in contact with during our experience proved to have the same wonderful customer service. We look forward to referring our friends and family members to this dealership and to our own continued relationship with Elk Grove Toyota! More

Scott listened to what I needed,he knew I was on a limited time frame, he got it done and I left happy with a fair cost and a great vehicle. He kept in contact regularly by email as I was researchin limited time frame, he got it done and I left happy with a fair cost and a great vehicle. He kept in contact regularly by email as I was researching vehicles on their web page. he assured me that we would get a deal done. More

Scott was very professional and offered many choices on the trucks we were looking for. He gave us the best price he could with no back and forth dealing. I would recommend him to anyone buying a Toyota. L the trucks we were looking for. He gave us the best price he could with no back and forth dealing. I would recommend him to anyone buying a Toyota. Leslie was very polite and explained every thing about our new truck she answered all of our questions. Lee made the closing of the purchase very easy. He also was very professional. More

I have given this such a high rating because everyone was friendly and supportive. They came to check on me and my family to make sure we were doing alright and they were very cooperative. I feel good that friendly and supportive. They came to check on me and my family to make sure we were doing alright and they were very cooperative. I feel good that I was able to get things done orderly and in a timely manner. Everyone was polite and it was a nice environment and atmosphere. More

we enjoy the customer service provided for my mom. the sales person was friendly and knowledgeable. we will bring more customers to the dealership. the car my mom bought had a low mileage and the color wa sales person was friendly and knowledgeable. we will bring more customers to the dealership. the car my mom bought had a low mileage and the color was very pretty. the car run well and we like the interior a lot too..we got a good deal! More

Salesman and sales manager were very helpful and patient in explaining pricing, invoice and sales process. While I do not usually enjoy the negotiation process when buying a new car, the team at Elk Grove T in explaining pricing, invoice and sales process. While I do not usually enjoy the negotiation process when buying a new car, the team at Elk Grove Toyota made it as pain-free as possible. I would recommend this dealership to friends and family. More

i dealt with Scott over email before i did a long drive up to purchase a used car. the negotiation process was very easy. the other reviewers were absolutely on point when they said that he is a no pressu up to purchase a used car. the negotiation process was very easy. the other reviewers were absolutely on point when they said that he is a no pressure salesman. he knew that we had an appointment, so he did his best to make the paperwork process as smooth as possible. the price we agreed on wasn't changed at all. everything was as expected. i basically drove to the dealership to test drive my car and then sign the paperwork for it! i'd buy my next car from him! More

Great experience, friendly staff! We test drove and compared 2 great vehicles with Bob and were able to take our time deciding which would meet our needs without pressure. The hardest part was deciding compared 2 great vehicles with Bob and were able to take our time deciding which would meet our needs without pressure. The hardest part was deciding which great deal to go with. Well worth the hour and a half drive from Concord. Leslie was great, and patiently showed us all the Rav4 features so I was set up for the maiden voyage home. More

When i got to toyota service Aldo came and was very helpful in explaining what needs to be done with my car and very friendly. also very quick service. I would definitely recommend him to my friends. H helpful in explaining what needs to be done with my car and very friendly. also very quick service. I would definitely recommend him to my friends. He had always helped me in the past and he is very prompt and good with customers. More

We bought a new Toyota RAV4 on April 16, 2011. Jeremy Coffelt was a pleasure to work with. Jeremy was very professional and strived to meet our needs. We did not feel pressured, and he gave us time to Coffelt was a pleasure to work with. Jeremy was very professional and strived to meet our needs. We did not feel pressured, and he gave us time to think about our decision recognizing that it's a major purchase for most people. (We took about two weeks to make the decision to purchase). We would call back and forth with questions, which Jeremy always responded back quickly. We were given a excellent price for our trade-in and an excellent price for our new vehicle. More