Elk Grove Toyota

Its always hard to shop for a good deal on a new car, and its rare for a dealership to take the time to provide quality customer service with integrity. But Elk Grove Toyota made my experience with buying a its rare for a dealership to take the time to provide quality customer service with integrity. But Elk Grove Toyota made my experience with buying a new car simple, convenient, wonderful and I walked away feeling 100% satisfied and content. Yusuf Stewart was my main point of content in fleet sales. He was wonderful. He made sure to keep me informed every step of the way through my entire buying experience. He seemed to be genuine and extremely helpful. He took the time to keep my happy and the pride in his work ethic was self evident. I would recommend this dealership to anyone! More

What a great experience buying our new Prius was with the help of Russ and Leslie and John in finance........ Thank you so much for the great service and the awesome experience Russ, Leslie and John. Russ help of Russ and Leslie and John in finance........ Thank you so much for the great service and the awesome experience Russ, Leslie and John. Russ was especially helpful. He was great at gathering the needed information for us. More

I was ready to buy a VW Passat when I happened to stop for a car comparison at Elk Grove Toyota.I was taken by the friendliness, knowledge and courtesy displayed by Johnny and Nai.Even though the new Priu for a car comparison at Elk Grove Toyota.I was taken by the friendliness, knowledge and courtesy displayed by Johnny and Nai.Even though the new Prius I was interested in was more money than the Passat I ended up purchasing their car.Lupe introduced herself when I was waiting at the showroom offered me refreshments and also answered my questions patiently and courteously.After the purchased of the car Lupe assisted me explaining the new technology of the different functions of the Navigation System and also helped me setting them up.Debby not only explained the optional packages in detail but provide me with a better financing option than what I had and she did it in a natural and jovial manner. I must admit that I had tried to buy previously a Prius from another Toyota dealer in Sacramento area but it left me in a sour note.Elk Grove Toyota dealer has put a cohesive group of individuals that understand the needs of the client.Congratulations!This team really have a passion for excelent customer service. For all of the above reasons I would recommend Elk Grove Toyota to all my friends and family members. Thank you for allowing me the opportunity to express a personal sentiment on this matter. Guillermo de la Melena More

I have been nothing but pleased with the customer service I have received at Elk Grove Toyota. I purchased my 4Runner brand new in 1997 from Florin Road Toyota and was very nervous when they closed but was I have received at Elk Grove Toyota. I purchased my 4Runner brand new in 1997 from Florin Road Toyota and was very nervous when they closed but was pleasantly surprised to see that some of the same great people from there were now at Elk Grove Toyota especially Victor Reynoso. Victor has always been up front, fair and willing to work with me whenever I needd my truck serviced. I continue to come to him to this day because I trust and respect him and to me that is the most important quality. My truck has not been serviced anywhere else even when I lived in San Jose I would come all the way back here to have it serviced because of the great service I receive. Thank you very much! More

Great value, excellent customer service, fair and reasonable price. We spent two weeks of shopping for a new/used car. We went to six different dealerships, and also checking prices of over 30 differ reasonable price. We spent two weeks of shopping for a new/used car. We went to six different dealerships, and also checking prices of over 30 different cars on the internet in the vincinity of 75 mile radius. Basically we did lot and lot of homework/research,and in the end, Elk Grove toyota gave us the best deal and best product, along with the best service. This was the first time we bough a toyota, and we are so happy with our decision. More

I went to 3 other dealerships in Sacramento and got the best for my trade in here and got a great deal on my Camry. I love my car and am very happy with the whole transaction. best for my trade in here and got a great deal on my Camry. I love my car and am very happy with the whole transaction. More

Elk Grove Toyota has serviced my vehicles for many years and I give the highest "Kudos" to Anthony Aldrete,Express Lube Supervisor. I personally prefer consulting with him because he is the most friendly, a and I give the highest "Kudos" to Anthony Aldrete,Express Lube Supervisor. I personally prefer consulting with him because he is the most friendly, attentive and really shows the utmost respect and care for customers regardless of how busy and hectic the day. I rate him excellent each time he services my care and feels that he is such an asset to the dealer. Most people that I know who comes in contact with Anthony says the same thing about him. I would recommend all of my friends to Toyota and to talk with Anthony regarding any of their needs or concerns. His integrity is unquestionable which is why I keep coming back. More

Excellent ability to understand and meet our needs. Did not try and sell me something I did not need. Pricing was great. Scott was an excellent advocate for our needs. not try and sell me something I did not need. Pricing was great. Scott was an excellent advocate for our needs. More

The overall experiences was great, this was my first new car and i have heard just how difficult dealerships can be. I was pleased with the customer service and quality of work. Both people i worked with car and i have heard just how difficult dealerships can be. I was pleased with the customer service and quality of work. Both people i worked with were very friendly and my overall experience was very good. I wished i would have gotten a bit lower of a price but it kind of comes with getting a new car instead of a used one. Both Long and Steve made my experience great and i would refer friends to this dealership and representatives. I don't recall his name but the financing gentlemen was very nice, helpful and down to earth. Made me very happy and was extremely helpful. More

I would like to recognize Yusuf for making our car buying experience one that we will always remember. On Friday night after work, a car dealership is not a place one wants to visit. From my previous exper experience one that we will always remember. On Friday night after work, a car dealership is not a place one wants to visit. From my previous experiences, I didnt want my afternoon wasted with long waiting times and bothersome customer service and attitude, which is something we dealt with in the past. When we met with Yusuf, he treated us like friends, asking questions and making sure we were content. We were unable to proceed with our car buying experience that evening due to un-agreeable appraisal information but we did make plans to meet him the next day. There was an unforeseen event that took us off our schedule and Yusuf was very accommodating to our needs. When we did return, he made sure to get us a very agreeable appraisal. Once we were set with the financial/background issues, he asked exactly what we wanted and needed in a car and within the first 5 cars he showed us, we knew which one we were buying. Basically, within 30 minutes of looking, he took us to our perfect car. This made our whole process of appraisal, searching, financing and detailing short and very stress less. My husband and I both agreed on the fact that out of all our previous experiences when purchasing a car or helping others make the purchase, Yusuf has been outstanding in making this one that we will always remember. This is great customer services on his part and we will definately be referring him to others in the future. Thank you! Herita Singh More