Elk Grove Toyota

Elk Grove Toyota's Service Dept has lost my trust. First a spark plug blew out of the engine because it was not tightened, next they improperly installed a calalytic converted, and now a week or so ago they a spark plug blew out of the engine because it was not tightened, next they improperly installed a calalytic converted, and now a week or so ago they diagnosed a misfire in one cylinder and said that it could cost $1,200 to open up the engine to find out and indicated it could cost more depending on what they found. I was alarmed and contacted my brother who is a mechanic to look at it. It only took him about 20 minutes to find that it was simple bad spark plug -- that is all. I've been a loyal customer since 1996 when I first purchased my 4runner. But I will not be going back to elk grove toyota. More

Staff was very helpful and friendly. Helped me find the car I wanted with the options I needed. Was very helpful with my financing. It was a pleasent and rewarding experance. car I wanted with the options I needed. Was very helpful with my financing. It was a pleasent and rewarding experance. More

This is our first Toyota vehicle. This was the easiest and most pleasant car buying experience we ever had. Scott is a great sales person. He made it happen for us. John was also very helpful in getting u and most pleasant car buying experience we ever had. Scott is a great sales person. He made it happen for us. John was also very helpful in getting us the best financing options possible. Leslie was great too. Overall, my and I went home that night feeling satisfied and at ease, Thanks guys. More power to you. More

This was the best car buying experience I have ever had! Professional and not pushy. Worked hard to get the car as we wanted it, even going 100 miles to get it! These guys were very patient and knowledgeabl Professional and not pushy. Worked hard to get the car as we wanted it, even going 100 miles to get it! These guys were very patient and knowledgeable and understanding with all the questions and details required from an old geezer that likes to get into the details. These people WILL be recommended any chance we get! More

Yusuf was very friendly and helpful. If he didn't know the answer, he researched it and got back to me immediately. He was not high-pressure (which rates high with me). Everyone there was friendly and hel the answer, he researched it and got back to me immediately. He was not high-pressure (which rates high with me). Everyone there was friendly and helpful. I have one suggestion for Leslie: I, (the woman), was the one purchasing the car. When my husband came to sign the final papers and she talked to us about the car, she talked to him more than to me. This happens so often to women, that I am very sensitive to it. And women shouldn't be doing it to each other. Just be careful, Leslie. More

The service is good and the price is fair. I will keep doing with Elk Grove Toyota Auto mall, and I will recommed my friends doing business with them. doing with Elk Grove Toyota Auto mall, and I will recommed my friends doing business with them. More

Jim was amazing to work with! I would highly recommend Jim. My husband & I were very specific in what we were looking for and Jim and his team searched relentlessly until they were able to obtain it! On Jim. My husband & I were very specific in what we were looking for and Jim and his team searched relentlessly until they were able to obtain it! Once the 4runner arrived to their dealership and we arrived for the pick up Jim & Romy made the experience very painless. I can't say I was very excited to go through the whole new car buying process but Jim gave me a completely different experience than I expected. He didn't pressure and was very patient! I would HIGHLY recommend Jim! We are very pleased with our new car and the process it took it obtain it! More

I bought a 2011 Camry from Scott Nannini, Fleet sales rep. Scott didn't pressure me to buy after I test-drive the car. He continued to work out a deal with me over the phone, and he was friendly and he rep. Scott didn't pressure me to buy after I test-drive the car. He continued to work out a deal with me over the phone, and he was friendly and helpful. He kept me inform while waiting for the arrival of the car. On the day I picked up the car, Scott gave me a better price. Lee answered all my questions and made signing of the paperwork ran smoothly. More

We have purchased two new vehicles in the last 6 months from this deaership and won't go anywhere else. The service is TOP NOTCH and the people are very friendly. They work with you and make you feel imp from this deaership and won't go anywhere else. The service is TOP NOTCH and the people are very friendly. They work with you and make you feel important. Best experience ever purchasing vehicles by far. More

I got an excellent service from this dealer while looking for a new car. The sales person carefully listened to and understood my requirements, and worked to get the best possible deal for me. Throughout the for a new car. The sales person carefully listened to and understood my requirements, and worked to get the best possible deal for me. Throughout the interactions I had the trust that he was making all efforts to find the best offer for me. I am very impressed with the overall experience at Elk Grove Toyota. More