Elk Grove Toyota

The best car buying experience, ever! I bought a new 2015 Toyota Rav 4 from Elk Grove Toyota in May 2015. I still cannot believe how smooth and easy the process was, from start to fini I bought a new 2015 Toyota Rav 4 from Elk Grove Toyota in May 2015. I still cannot believe how smooth and easy the process was, from start to finish. I wouldn't have believed it if I didn't experience it, first-hand. First, I shopped around for vehicles and did test drives until I decided on the one, a 2015 white Rav 4, XLE AWD. Next, I emailed four Sacramento area Toyota dealers and explained the vehicle I specifically wanted and asked for their best discount. Then, I called my local dealer, Elk Grove Toyota. I spoke with James Mcgaha and inquired if they had the vehicle I wanted, he confirmed they did. I told him about my best price email and he said he would beat that price. I made an appointment for the next morning and went in. There was zero haggling. I was so pleased. He gave me the discount via my email evidence and I was happy. James was very easy going and I was happy to be his customer. No pressure or anxiety! The vehicle wasn't ready to be sold just yet as it had recently arrived via transport and needed to be sent thru the service department (which was closed that day, a Sunday). That was no problem, I was glad it was brand spankin new. James explained the service department would open again on Tuesday (Monday was a holiday) that it was his scheduled vacation day so he introduced me to his cohort, Jeremy Coffelt, who would help me from there. Jeremy Coffelt provided excellent customer service. I was just waiting to see where the pain point of the new car buying process would appear. Guess what...the whole process was pain free! I returned Tuesday night and we did the test drive. Jeremy sailed through the minimal paperwork and was a breeze to work with. He ensured all my questions were answered and really went the extra mile to make sure I was happy. A lady named Sam helped me set up my phone to the car stereo and explained the instrument panel, etc. to me. A man named Chris Her helped me with the other add-ons (warranty extension, etc.), all super nice people and a pleasurable experience. I was in and out in 90 minutes! I CANT BELIEVE IT! It was super-easy. Jeremy has followed up to ensure I am a happy customer and I am pleased to say that I am truly happy and will continue to sing their praises. The whole easy experience from beginning to end was all thanks to the excellent team at Elk Grove Toyota. More

Amazing Experience This was my first time purchasing a car and they were great! I was not rushed or even remotely persuaded to buy. It was a pleasant experience and wi This was my first time purchasing a car and they were great! I was not rushed or even remotely persuaded to buy. It was a pleasant experience and will be referring everyone that way! More

Very Pleasant experience Sam was very helpful and get us the price we wanted. Recommended for everyone who wants to buy a new Toyota here despite a relatively long wait time( Sam was very helpful and get us the price we wanted. Recommended for everyone who wants to buy a new Toyota here despite a relatively long wait time( memorial date sale). More

very pleasant and easy, no pressure It took three phone calls with Scott Nannini to equip,price and order my Tundra. the most pleasant and easy purchase of a vehicle that I have ever had It took three phone calls with Scott Nannini to equip,price and order my Tundra. the most pleasant and easy purchase of a vehicle that I have ever had. Straight forward and honest dealing,really appreciate the great service. Oh, I love my new truck. Darrell Williams p.s. my son drove his Sequoia to get my truck, without an appoinment on a busy Sat. the service dept. serviced his vehicle in less than an hour. More

Very knowledgeable sales consultant. EZ was a very knowledgeable sales consultant. He was very approachable and helpful in negotiating on our behalf. I recommend you search out for EZ t EZ was a very knowledgeable sales consultant. He was very approachable and helpful in negotiating on our behalf. I recommend you search out for EZ to help you through the process of buying any model car at this dealership. More

Minh Ly got us a great deal! Wonderful experience. We will definitely be returning to Elk Grove Toyota and would recommend to anyone looking for a new car. They take care of you and fight to get you t We will definitely be returning to Elk Grove Toyota and would recommend to anyone looking for a new car. They take care of you and fight to get you the best deal. Thanks again. More

Best Car Buying Experience Ever My family and I had a very pleasant car shopping/ buying experience with Long as our sales representative at Elk Grove Toyota. Long was very thorough My family and I had a very pleasant car shopping/ buying experience with Long as our sales representative at Elk Grove Toyota. Long was very thorough in addressing our questions and concerns, helped us all the way from start to finish and we did not feel any pressure from Long throughout the process, which was appreciated. We are 100% completely satisfied with our car buying experience at Elk Grove Toyota and for much of it we have Long to thank for. We are enjoying our new RAV4 and certainly we will buy our next cars again at Elk Grove Toyota. Thanks so much Long for helping us... Regards, More

Johhny's the man! Johnny and Elk Grove Toyota were great. Came from the Bay Area to buy and no only got a great deal but because I was from out of the area he followed Johnny and Elk Grove Toyota were great. Came from the Bay Area to buy and no only got a great deal but because I was from out of the area he followed me in my new car to some family I have in Elk Grove and let me give him a ride back to the dealership after my new car was safely in the driveway. Talk about going the extra mile. Thanks Johnny. Also a big thanks to Kenny in the finance department for everything including getting past my less than perfect credit. Thanks guy's More

Oil Change Superb Service! My family and I take all our Toyotas here for maintenance. Mainly oil change, but their service is fantastic! Join their rewards program and collect p My family and I take all our Toyotas here for maintenance. Mainly oil change, but their service is fantastic! Join their rewards program and collect points to get discounts off certain services/products. They use to have a gold card program where you buy multiple oil changes and put it on the card to use whenever you like, but unfortunately they discontinued that program. Also, they provide free car wash with service and have a comfortable waiting area. Definitely one of my preferred places to go for service on my vehicles! More

2015 4Runner This is the third vehicle that I purchased from Elk Grove Toyota. Each time I did a little homework on the Toyota Website, found what I wanted and This is the third vehicle that I purchased from Elk Grove Toyota. Each time I did a little homework on the Toyota Website, found what I wanted and then simply called up Jeremy Coffelt, and said what I was looking for. If Jeremy didn’t have it he would find it. Then I made an appointment, went in and was out in less than two hours. The days of dealing with the shark pool of salesman standing in front of the sales office is done. Hey guys you want to buy a Toyota, go see Jeremy, good prices and no BS. I have driven by the local Toyota dealer in my home town of Folsom, three times now. Elk Grove Toyota is worth the drive. More