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Elk Grove Toyota

Elk Grove, CA

4.6
3,530 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,530 reviews

July 01, 2015

Excellent Customer Care I went to Elk Grove Toyota to get my car smog checked. I had to go there because my check engine light was on. They diagnosed it and replaced the gas More

by Bandit5720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore was my service rep
Jul 08, 2015 -

Elk Grove Toyota responded

Bandid 5720, Thank you for your honesty. We are glad we were able to give you a quote on tires without making you feel pressured. We look forward to seeing you back on our service drive again soon. -Customer Relations Manager.

June 29, 2015

Elk Grove Toyota is the best Mr. Adel Kara and Baljinder Singh are really nice guys and they had a good attitude with me. And their service was outstanding. I like to encourage More

by Mohammad I. Faizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2015 -

Elk Grove Toyota responded

Mohammad I. Faizi, We are so happy that your impression of us is "Elk Grove Toyota is the best!" It means so much to us to know that customers like you had a great experience at our dealership. You are a very valued to customer to us and we look forward to hearing from you soon! -Customer Relations Manager.

June 27, 2015

Excellent service when buying a new Tundra. We received excellent service during our purchase of a new Toyota 2015 Tundra. Everyone was very helpful and we got the truck we wanted at a good pri More

by shamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Coffelt, Jon Thompson, Joel Garcia
Jul 08, 2015 -

Elk Grove Toyota responded

shamilton, Congralutions on your brand new vehicle purchase. You are going to love your 2015 Toyota Tundra. We are very happy we were able to get you the exact truck you wanted at a reasonable price. Yours Sincerly, Mark Fusselman General Manager

June 26, 2015

Expensive Mistake Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and mon More

by EmptyTankMistake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reception Wed June 25th AM
Jul 08, 2015 -

Elk Grove Toyota responded

EmptyTankMistake, We are glad we were able to get you in and out of here in a timely manner. Victor is an amazing employee here and we are beyond delighted that he was able to make your stressful situation much easier. Please visit us again for your next servicing. Yours Sincerly, Mark Fusselman General Manager

June 26, 2015

Great place to get a car! After shopping around and doing research, did business with Elk Grove Toyota. Marta couldn't match their price. Baljinder Ralh was our man. Rememb More

by Corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baljinder Ralh
Jul 08, 2015 -

Elk Grove Toyota responded

Corolla, Thank you for taking time to post a review on our page. We appreciate it and are thrilled we were able to provide you with a better price on your vehicle. Yours Sincerly, Mark Fusselman General Manager

June 25, 2015

Cashier lady needs to go home early. brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was th More

by nightshiftlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore, etc
Jul 08, 2015 -

Elk Grove Toyota responded

nightshiftlady, After reading your survey regarding your recent experience here at our service dept. I want to take a minute to respond to you as our valued customer. First, let me thank you for your feedback. It is critical to our ability to address issues and improve our departments to have our customer’s insights. I do want to primarily apologize for the missed opportunity we had to offer you exceptional service. It is not our norm to offer less than excellent customer service to all our customers. We hope that when you return you will have a 5 star experience across the board. Yours Sincerely, Mark Fusselman General Manager

June 24, 2015

Fast, easy, and almost painless! Everyone we encountered while purchasing our 2015 Highlander was super helpful and knowledgable. The whole process was about as easy as it gets when s More

by CrazyKitties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Truong, Chris Her
Jul 08, 2015 -

Elk Grove Toyota responded

Thank you your review. Your comments are much appreciated. We strive to offer a great customer experience here and are glad when we hear it is noticed and appreciated. I will pass on your kind remarks to the sales team especially, Long Truong. Yours Sincerely, Frances Siria Customer Relations Manager

June 23, 2015

found the model we were looking for We had researched and found the color, options and model Toyota we wanted. Elk Grove was the dealership willing to locate the car we were looking for. More

by Foothiller
Recommend Dealer
Yes
Employees Worked With
Jeremy Coffelt
Jul 08, 2015 -

Elk Grove Toyota responded

Foothiller, First, we would like to thank you for taking time out of your day to rate us and share with others of your experience here at Elk Grove Toyota. Jeremy is an incredible member of our Fleet Department and many customers like yourself leave our dealership very pleased with their experience. Yours Sincerely, Mark Fusselman General Manager

June 22, 2015

Outstanding service visit I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued cust More

by dallas1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2015 -

Elk Grove Toyota responded

Thank you for taking time to post a review on our dealership and your experience. We strive to offer each and every customer a truly exceptional experience. We look forward to seeing you again soon! Frances Siria Customer Relations Manager

June 21, 2015

Great selection, hassle free sale! Linda Dang and Elk Grove Toyota got us the SCION we were having a hard time finding. We visited 2 other dealerships and they not only did not have the More

by ericdahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Dang
Jul 08, 2015 -

Elk Grove Toyota responded

Eric, Thank you for taking the time to review your experience with us. We strive to offer our customers a stress free and exceptionally pleasant purchasing experience at Elk Grove Toyota. I am so glad to see the outcome in it action with your feedback. We look forward to continuing to offer you excellent customer care in our service department as you service your new Scion here with us. Don't forget to ask to join our loyalty rewards program. Frances Siria Customer Relations Manager

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