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Elk Grove Toyota

Elk Grove, CA

4.5
3,488 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,488 reviews

May 16, 2015

Great buying experience This was the best car buying experience I've had in years. Got a great truck at a great price. Jeremy was awesome. He was very knowledgeable and a pl More

by Jencam
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Coffelt
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for the review. Great pricing and exceptional customer service is an honor for us to offer. We strive for each customer to have great over all experience for the life of their vehicle. Glad you are one of our valued customers. Jeremy Coffelt is an asset to our sales team. I am glad you were able to have an great sales experience with him. Hope to see you back at Elk Grove Toyota soon. Sincerely, Frances Siria Customer Relations Manager

May 15, 2015

Oil Change and care purchase 11 months ago. Andy Tran in Service, very courteous, friendly and excellent customer Service. Purchased new Corolla SE 11 months ago. Got the price I expected and More

by Debstoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Andy Tran. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Andy and Wali are great assets to our Service and Sales teams and I'll be sure to pass on your kind words to them. Again, thanks for your great review and we look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

May 14, 2015

Best car buying experience i've ever had! Elk Grove Toyota and Scott Nannini did great at taking care of me. I got exactly the 4Runner I wanted for the price I expected to pay and even a slig More

by BridgetIsIn!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nannini
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for your delightful comments! I am glad to hear that you enjoyed your purchase experience at our dealership. It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Scott Nannini. I will make sure to pass on your kind words to him and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Frances Siria Customer Relations Manager

May 14, 2015

peace of mind, friendly, enjoyable They are friendly and willingly work with you..i purchase 3 new cars here and they will take time trying work out the price with you..and i never got More

by trisney0805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Ngov
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for the review. I am glad to hear you enjoyed your purchasing and service experiences here at Elk Grove Toyota. Thank you for being such a loyal customer. Don't forget to ask about your rewards points. Yours Sincerely, Frances Siria Customer Relations Manager

May 13, 2015

GREAT Entire staff was great!!! Samir showed a lot of patience with us. A true professional. More

by Steelers Baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Aldrete, Chris Knight, Frances Siria, Samir Khan
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you so much for the great review! I am glad that you enjoyed your purchasing experience here at Elk Grove Toyota. We have a great sales team here and I will be sure to pass on your kind words to them, especially Samir Khan. Hope to see you again soon. Yours sincerely, Frances Siria Customer Relations Manager

May 12, 2015

Always friendly My boyfriend hates going to a dealership to get a car serviced, but I introduced him to this Toyota dealership & he's been very impressed with the lev More

by Emycookie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for this kind review. I am glad we were able to exceed you and your boyfriends expectations! See you again soon in the service drive. Don't forget to ask about your rewards points. Yours sincerely, Frances Siria Customer Relations Manager

May 12, 2015

Brakes Job and Oil Consumption Recalled I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing th More

by trantt28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Linck
May 13, 2015 -

Elk Grove Toyota responded

Dear TRANTT28, Thank you for sharing your experience at our Dealership. I was concerned to hear of your disappointment with your service, in particular the quality of service. I do want to apologize for the missed opportunity we had to offer you exceptional service. We do get many positive comments on our Service department, however be assured we have advised our Service Manager of your experience for immediate follow up on this occasion. Customer satisfaction is very important for us and we are committed to provide excellent service to every customer. Although you indicated that you are not likely to come back, I certainly do hope that we can welcome you again at Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manger

May 11, 2015

Exceptional This was the best car buying experience of my life. Bill Gann was excellent to deal with. There were no surprises. The entire process was completed More

by timo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Hoang, Bill Gann
Jul 10, 2015 -

Elk Grove Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Bill Gann and will certainly share your kind words to him. We look forward to welcoming you back to Elk Grove Toyota, hopefully in the not so distant future. Yours sincerely, Frances Siria Customer Relations Manager

May 09, 2015

They treated us as guests, not customers!! Scott N. was excellent and very friendly. A true professional. Great Price. We felt like guests in this dealership. Debbie in finance did a great jo More

by Eppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Nannini, Anthony Aldrete
Aug 29, 2015 -

Elk Grove Toyota responded

Thank you so much for your positive review! I am glad to hear you had good experience here at Elk Grove Toyota Scion. I am also happy that you enjoyed our friendly staff. We strive to make the customer feel comfortable and happy while visiting us. Thank you again for your positive review. We look forward to seeing you soon. Your sincerely, Frances Siria Customer Relations Manger

May 09, 2015

Wonderful Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grov More

by Naiyma08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your delightful review online. I am thrilled to hear that we have exceeded your expectations! At Elk Grove Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Kellen who provided excellent service. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

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