Elk Grove Toyota

Excellent Service Just bought Camry from Elk Grove Toyota ,I was helped by Mr Ahmed Mojaddedi (Sales Person) ,he was quick , very helpful and completed the buying pro Just bought Camry from Elk Grove Toyota ,I was helped by Mr Ahmed Mojaddedi (Sales Person) ,he was quick , very helpful and completed the buying process like in less than an hour. More

Brand New Toyota All the above the mentioned Employees are the best and the Toyota Camry they gave is the best deal with 0% down. highly RECOMENDED TO ALL. All the sta All the above the mentioned Employees are the best and the Toyota Camry they gave is the best deal with 0% down. highly RECOMENDED TO ALL. All the staff members here very friendly and full of knowledge. Baljinder Singh (Salesperson) and his boss Jim Blacksten are the key people of this transactions. More

Best dealership and Service department in the area This is the 2nd new car that I have purchased from Elk Grove Toyota. Jeremy sold me both of them. He is quick and very efficient and knew exactly wh This is the 2nd new car that I have purchased from Elk Grove Toyota. Jeremy sold me both of them. He is quick and very efficient and knew exactly what I was looking for. He even matched the price I had been given by the Hartford Replacement Car Program so I could remain this dealerships customer and not have to go to another dealer. That they wanted to keep me as a customer really impressed me. As to their maintenance department - that is Jason - in the Service Department. He has got to be the greatest. I will never take my car to anyone else but him. He takes the time to find out your problem and then just takes care of it. He is never to busy to say hello, even though he is up to his ears in cars. Elk Grove Toyota cares about the customer and excels in customer relations. More

Excellent Customer Service!!!! Jay Chhim was awesome. He took care of my family when we are looking for a Toyota Corolla for a graduation present for my son. He was on top of all Jay Chhim was awesome. He took care of my family when we are looking for a Toyota Corolla for a graduation present for my son. He was on top of all the inquiries that we have during the buying process. He treated us like family. What else can I say but this was a very pleasant person to deal with. Kudos to Elk Grove Toyota for having such a great asset. Good job Jay!!! I hope to see you soon. Roy More

James McGaha James was excellent and very knowledgable and professional. The process was smooth and stress free. I had a good buying experince and would recommend James was excellent and very knowledgable and professional. The process was smooth and stress free. I had a good buying experince and would recommend James to my friends and relatives for buying a car. More

Good car....not so good service We went to Elk Grove Toyota, because the price on the vehicle we were looking to purchase was the best we had found. The first trip we made we test dr We went to Elk Grove Toyota, because the price on the vehicle we were looking to purchase was the best we had found. The first trip we made we test drove the vehicle and didn't make the purchase. We went home did a little research and went back a little over a week later with the intention of making a purchase in which we did. Between the two trip we worked with two different salesmen while making the purchase, the first problem I had was I was told blatant lies while discussing the vehicle, as the salesman did not know we had previously been there looking at the vehicle. Next comes the service department... While we were getting into the new vehicle the day of the purchase we discovered a broken part. The sales team took care of getting in contact with the service dept. and we were told to get in touch with them the next day to schedule the installation of the part. After TWO attempts at getting in touch with the contact we were instructed to deal with and no callback, I finally got a hold of someone that was willing to help me. We scheduled an appointment to get the part installed and a 15,000 mile service that needed to be done even though i purchased the vehicle with over 15,000 miles. So... I go down for my scheduled appointment and find a huge line of cars and it appears first come first serve (why did I even make an appointment). finally a gentleman comes to help me after waiting for at least 20 min. We go into his office and he tells me its going to be over 2.5 hrs for the service (which apparently is only a tire rotation and a brake inspection) and to install the part (which i could have installed in less than a minute). So with no time like that to wait i decline the service and ask to just install the part. This only took a little over an hour to install. More