Elk Grove Toyota

They were great about calling and keeping me updated about the Trd sequioa we had been looking for and we couldn’t be happier. about the Trd sequioa we had been looking for and we couldn’t be happier. More

Thank you Alvin Kumar for promptly getting us back on the road . As we were traveling through California on vacation our engine light came on . Fortunately we were close to Elk Grove Toyota. While not expe road . As we were traveling through California on vacation our engine light came on . Fortunately we were close to Elk Grove Toyota. While not expecting any special treatment ,Alvin went out of his why to do his best to for us and got us on the road in a very timely manner. We felt he was honest and very helpful. More

10 plus STARS for Best Customer Service Ever! Gabe,Alberto,Deb!Thank you for helping me find my beautiful Toyota. You were all so professional, patient and caring and walked me through all the pro Gabe,Alberto,Deb!Thank you for helping me find my beautiful Toyota. You were all so professional, patient and caring and walked me through all the process of signing documents and explaining and introducing me to my new car! Thank you! Alicia Y. Hernandez More

Great service and customer care from all employees in the dealership. You will receive expert recommendations and advice. dealership. You will receive expert recommendations and advice. More

Top rate in all ways Our new go to dealership What a pleasant efficient buying experience start to finish Add the fact that we were able to purchase a great Toyota wow The future is bright ya gotta we pleasant efficient buying experience start to finish Add the fact that we were able to purchase a great Toyota wow The future is bright ya gotta wear shades We will be sending others and will be doing business in the future Thank you for everything Gary & Amelia More

Had a good experience at Elk Grove Toyota recently. Bill in sales, Chanelle online & Debbie in finance were great! I really appreciated how Bill Gann was upfront, transparent and down to earth during Bill in sales, Chanelle online & Debbie in finance were great! I really appreciated how Bill Gann was upfront, transparent and down to earth during the sales process. Highly recommended! More

Good check in tools, ok pricing. Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above and beyond. More

Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

They repair our car. Helped us to diagnosed the problem. And our service adviser is approachable and kind. Helped us to diagnosed the problem. And our service adviser is approachable and kind. More

They had just the car I was in the market for, a 2019 VW Jetta GLI Autobahn in a rare silver and black but I was put off by some of the reviews, especially the complaints about people driving a long distanc Jetta GLI Autobahn in a rare silver and black but I was put off by some of the reviews, especially the complaints about people driving a long distance and finding the car they wanted not available. Since I would be coming from the Bay Area I called and was connected with Tareena who checked and then double checked inventory, assured me it would be there for me, set an appointment, lined me up with a great salesman, Andriy, and connected me with a sales manager, John, who quoted me a somewhat reduced price on the spot which I accepted. On the way there I got lost on back roads because of a detour but I called and Andriy said not to worry. Arriving 45 minutes late Andriy was waiting at the curb and we were on the road in about five minutes. He was knowledgeable, patient, helpful and relaxed ........ no hard sell from him, actually he was the best car salesman I had ever worked with. He honored the price from John and after quickly moving through some paper work he passed me on to Samir in finance after Tareena stopped by to say hello. Samir was equally professional, informative and patient, no hard upselling from Samir. He quickly and efficiently moved through the multitude of mandatory documents. His space age desktop was amazing and made the process quick and painless. So, it was a class act from start to finish, far and away the best car buying experience I have ever had. Everyone was pleasant, professional, honest, knowledgeable and a pleasure to work with. When we ran into some issues due to some of my special requirements they took them in stride and quickly came up with good solutions. So if I am in the market for a car in the future, Elk Grove Toyota is the first place I will look. More