Elk Grove Toyota

Excellent Sales and Customer Service One of the best buying experience. From the sales to the finance department, it was quick and easy. It was hassle free. Great pricing and excellent cu One of the best buying experience. From the sales to the finance department, it was quick and easy. It was hassle free. Great pricing and excellent customer service. This the second new car I bought from Elk Grove Toyota. Also, I get all my maintenance work done here. They have great customer service. Returning customer here. More

Scott Sady Just bought a n Brand new Camry with Scott Sady. Best car buying experience my wife and i have ever had. Will be sending all friends and family, and Just bought a n Brand new Camry with Scott Sady. Best car buying experience my wife and i have ever had. Will be sending all friends and family, and i will never buy anywhere else im the future! I bought a car for my wife two weeks prior At Folsom Lake, and the experience at Elk Grove was much better on my car. More

The Highlander worth waiting for Our old highlander (2003) finally gave up early January. So, we went to Elk grove Toyota thinking it would be straight forward to get a new Highlande Our old highlander (2003) finally gave up early January. So, we went to Elk grove Toyota thinking it would be straight forward to get a new Highlander. We soon learned that there just weren't many new Highlanders in the base model that we could afford within a 200-mile radius, and there were others in production or transit that could takes many weeks to be available for purchase. James McGaha, who was the salesperson we worked with, promised to keep trying to get one for us in the base model and a color that we could live with (not the green or blue!). Anyway, we ended up renting a car while we he kept trying. James was in constant touch, and he finally called us about 3 weeks later to deliver the good new - a 4 new 2015 silver highlander at a price we could afford. We were really happy with the customer service and would gladly recommend Elk Grove Toyota, and James McGaha in particular. More

Smooth handling My truck had a recall notice and I made an appointment to correct the problem. The service dept. was ready to start when I arrived. Repairs were made My truck had a recall notice and I made an appointment to correct the problem. The service dept. was ready to start when I arrived. Repairs were made in a timely manner. Everybody was helpful and very courteous from the service rep to the cashier. More

waist of time I bought my PriusC at this dealership and had my first service performed there as well. The salesman and sales manager lied to my face and tried to tr I bought my PriusC at this dealership and had my first service performed there as well. The salesman and sales manager lied to my face and tried to trick me into paying a higher price than they said they'd sell me the car at! The service department has no concept of what the word appointment means and took over two hours to perform a twenty minute inspection and run my car through their car wash(a free car wash was the only positive experience I had here). The person who walked into the service department after I did had her car back in thirty minutes but when I checked on the progress of my car an hour and fifteen minutes after I dropped it off they told me they hadn't even pulled my car into the shop yet. They removed my car key from the rest of my keys and when I asked why I was told it was so they wouldn't loose them....which is about the dumbest thing I've heard come out of an adults mouth. This place over books their service department so they can maximize profits and seems to service people out of order. Just because Toyota offers free maintenance for the first two years doesn't mean those customers should be any less of a priorit....but apparently they are! I'll be going anywhere but here from now on when I need service or a new car. More

Got a good deal on a used 2011 Prius I totalled my 2009 Prius (which I also purchased here), got a settlement from the insurance company, so I came over to EG Toyota to see if they had an I totalled my 2009 Prius (which I also purchased here), got a settlement from the insurance company, so I came over to EG Toyota to see if they had any used Priuses. They had two - the first one we checked was priced too high, and didn't have the leather seats we wanted. The second one was on another lot, so our sales associate (Lillian) agreed to go get the car and bring it back for us to check out. We were pleasantly surprised - it had everything we wanted, and more. And at a reasonable price! We sat down with her, and started the paperwork. She was nice enough to let me test-drive the car all the way to my residence so we could pick up our checkbook. It was a nice experience overall. More