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Elk Grove Toyota

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.5
3,285 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,285 reviews

November 30, 2014

"Very polite and courteous service from sales to finance..." Mr. Samir "Sam" was very helpful, and made my new car purchase experience, painless. He was very polite and straight forward, no around the bush. As More

by j.hong005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
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November 29, 2014

Excellent It was a good experience. Got the car I wanted with a good deal. Would definitely recommend to friends and family members. Thank you for the service. More

by Arlingl8830
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
Samir Khan
Other Employees : Kenny Hoang
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Dec 01, 2014 -

Elk Grove Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our sales staff. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Sincerely, Frances Siria Customer Relations Manager

November 28, 2014

awesome experience very awesome at helping our family finding a new car. he is very informative regarding the vechicle. very friendly from the start til the end. I would More

by zzcheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
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Dec 01, 2014 -

Elk Grove Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to Jim. We look forward to welcoming you back to Elk Grove Toyota to service your new car, to take advantage of your Toyota Care. Frances Siria - Customer Relations Manger

November 28, 2014

Experience at Elk Grove Toyota We had a great time at Elk Grove Toyota. Salesman Jim Hollinsworth was so friendly , funny and accommodating. He was also very helpful, kind and profe More

by lyncage69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
Lee Saeteune
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Dec 01, 2014 -

Elk Grove Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly staff. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Frances Siria - Customer Relations Manager

November 25, 2014

Elk Grove Toyota Rocks in Service/buying a new car!!! I never thought I would purchase a new car and never wanted to purchase a new car, but I finally took a leap of faith and went to Elk Grove Toyota. W More

by desi33us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
Other Employees : Miguel Navarro, Brian Chase, Rocky Deavers, Anthony Aldrete, Jason Bruecker, Charles Linck, Nicholas Kersten
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Dec 01, 2014 -

Elk Grove Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our sales and service teams. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. I appreciate your comments concerning the customer service . Again, thanks for your great review and we look forward to welcoming you back to Elk Grove Toyota.

November 18, 2014

Elk Grove Toyota Is Great Buying or getting service for a car can often be like root canal----not the case those at Elk Grove Toyota.....The purchase was painless and my first More

by delliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro (Spelling of last name may not be right), Jeremy Coffelt
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Nov 19, 2014 -

Elk Grove Toyota responded

Mr. Elliot, Thank you so much for your kind review. Customer satisfaction in not just something we say but something we live as a core value. Glad to see it shows! We will let our staff know of your compliments. Jeremy and Miguel are two of our most valuable staff. We are glad to have them our our team to take care of our valued customers like yourself. See you in the drive again. Frances Siria - Customer Relations Manager

November 10, 2014

Experience at Elk Grove Toyota Salesman was not pushy. Enjoyed the experience. Mrs.Jaynes was very helpful and professional also. I will recommend, dealership in the future, and wil More

by Paul Chacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
Other Employees : Long Truong
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Nov 19, 2014 -

Elk Grove Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Long and Debbie. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Asa thank you for this post we put 1000 point on your rewards card. Every referral you send our way will earn you 10,000 points on your rewards card as well. Frances Siria - Customer Relations Manager

November 09, 2014

Quick and easy I had a great experience! I visited at least 3 other dealerships, and ended up buying my car at the Elk Grove one! We walked in near closing time, and More

by merced2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
Other Employees : Adel Karra
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Nov 19, 2014 -

Elk Grove Toyota responded

I am delighted to learn that you have enjoyed your sales visit! Thank you for sharing your favorable review of our Sales Department and Adel and Nai. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Elk Grove Toyota, hopefully soon. Frances Siria - Customer Relations Manager

November 08, 2014

No hassel internet car shopping! What a great experience! We dealt with Scott primarily of internet sales. If your serious about buying a car: CALL these guys; its a win win situation More

by George Wheatley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nannini
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Nov 19, 2014 -

Elk Grove Toyota responded

George, enjoy your new Prius! Glad we were able to offer you exceptional customer service. Thanks you for the review. We will add 1000 points to your loyalty rewards card for the kind review! See you in the service drive.

November 07, 2014

Fast and Friendly Service the service I received was fast and outstanding, friendly staff and made me feel great for coming in for a routine checkup. And I didn't have an appoi More

by Mimi08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I can't remember he worked in Service I think it was as marked but not sure. , Jason Bruecker
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Nov 19, 2014 -

Elk Grove Toyota responded

Thank you for the wonderful review! We will let our service team that their hard work matters and customers do notice. See you in our drive again soon !

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