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Elk Grove Toyota

Elk Grove, CA

4.5
3,285 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,285 reviews

February 23, 2015

2015 Toyota Corolla This is my third Toyota purchased from Elk Grove Toyota and I must say this time was by far the best time yet. Thank You More

by mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lillian T-Perez
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our team. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to Lillian and the sales staff. Yours Sincerely, Frances Siria - Customer Relations Manager

February 22, 2015

Purchased Brand New 2015 Camry First visit and first purchased ! Mr Scott Nannini was my sales rep and He finished all the paperwork quickly and super fast. WOW! i received over a More

by Fayaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nannini
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you your review. Your comments are very appreciated. We strive to offer a great customer experience here and are glad when we hear it is noticed and appreciated. I will pass on your kind remarks to the sales team especially, Scott Nannini. Your Sincerely, Frances Siria - Customer Relations Manager

February 20, 2015

Bad Experience with Brian Rea!! My wife and I wanted to buy a new Toyota Camry SE for the President's Day Weekend Sale. We got in touch with Brian Rea through the internet as he is More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Rea
Mar 11, 2015 -

Elk Grove Toyota responded

Dear Sir, I apologize we were unable to accommodate your request for the right vehicle at the right time. We do attempt whenever possible to meet customer expectations. Brian Rea worked above and beyond take your original vehicle to your families home to look it over and approve it. He held the first car for you so it could not be sold until your wife could see it. Unfortunately your wife's request for a different color combination came on Presidents Day sale when all the dealerships we extremely busy and we were not able to get another dealer to trade on that day. I do apologize you did not feel well cared for. That is not typical or our store or especially of Brian Rea. It is our sincere regret we could not meet your vehicle needs in your time frame. Greg at Lodi Toyota is a fine salesman and I am glad he was able to assist you to your satisfaction. Please contact me in person if you have any other issues we can address. Frances Siria / Customer Relations Manager / 916-405-8000 ex 635 / frances@elkgrovetoyota.com

February 18, 2015

Best Dealership Ever!!!! Sales rep was quick courteous and professional. This is the second car bought from this dealership and my family and I are very satisfied. Thx Jeremy More

by lilrich337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Coffelt
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for your review. Glad Jeremy was able to offer you his usual great customer experience. Enjoy many wonderful memories in your new Toyota. We look forward to being your vehicle service provider as well. See you soon in the service drive. Don't forget to ask about your rewards points. Sincerely, Frances Siria - Customer Relations Manager

February 18, 2015

Brand new purchase Joel was a great help he created us with a smile and did not pressure me into buying. I was able to come back after looking at other cars knowing I wa More

by brycesoccer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Her
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for the review. Great pricing and exceptional customer service is our dealership culture to offer. We strive for each customer to have great overall experience for the life of their vehicle. Glad you are one of our valued customers. Joel is an asset to our sales team. I am glad you were able to have an great sales experience with Joel. We look forward to continuing to offer you excellent customer care in our service, parts and sales departments as you visit for the life of your car. Don't forget to ask to join our loyalty rewards program. Sincerely, Frances Siria - Customer Relations Manager

February 17, 2015

dream car We are very thankful with adam because he gave us a Good deal and he gave us very Good attention with all of our family . So for the se reasons i Woul More

by ranitas81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Niazi
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for your positive feedback! I am delighted to hear that you got your dream car here at our dealership and our friendly sales staff assisted you well. I appreciate your favorable comments on our associates, especially Adam. I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria - Customer Relations Manager

February 14, 2015

Best Car Shopping Experience Ever! This is by far our best experience ever in purchasing a vehicle. We knew what we wanted and Jeremy found it for us. And he gave us an excellent price More

by Ofelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Coffelt, Kenny Hoang
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Elk Grove Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Jeremy who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria - Customer Relations Manager

February 13, 2015

excellent customer service Just bought a brand new corolla s; it was a nice buying experience. Sales explained everything patiently and clearly, and so does the finance. surely More

by Fuwei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vince Hoang
Sep 03, 2015 -

Elk Grove Toyota responded

Thank you much for reviewing us online. We greatly appreciate the feedback from our customers. I am so glad you had an enjoyable experience. We strive to make our customers happy and comfortable. Thank you again for your review. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

February 12, 2015

Great experience with first new car I came into just browse cars but thanks to Long I drove my first brand new car off the lot the same day!. Long answered all my questions and concerns More

by titan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Long Truong
Sep 03, 2015 -

Elk Grove Toyota responded

Congratulations on your new car! I am thrilled to hear you had a good experience here at Elk Grove Toyota Scion! I will personally pass your kind words on to Long. It is pleasing to know our staff is working hard to satisfy our customers. Thank you so much for reviewing us online. We hope to see you again soon. Yours sincerely, Frances Siria Customer Relations Manager

February 11, 2015

Excellent Sales and Customer Service One of the best buying experience. From the sales to the finance department, it was quick and easy. It was hassle free. Great pricing and excellent cu More

by Johnny H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hoang, Chris Her
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