Elk Grove Toyota

Really good experience,I appreciated there efforts and it was a smooth transition,we will be back again,the finance we well also,very happy was a smooth transition,we will be back again,the finance we well also,very happy More

The service was quick and thorough. The service representative Kane was friendly and professional. All matters were explained along with the ease of payment. Thank you. representative Kane was friendly and professional. All matters were explained along with the ease of payment. Thank you. More

I went to the service for for my car, the service representative Nick Kersten was very friendly, and the time for the service are shorter than the time I expected! representative Nick Kersten was very friendly, and the time for the service are shorter than the time I expected! More

Excellent customer services with courtesy, efficiency, and clear explanations! All staff were professional and knowledgeable of the products and concise in everything. Highly recommended Elk Grove Toyota. and clear explanations! All staff were professional and knowledgeable of the products and concise in everything. Highly recommended Elk Grove Toyota. More

Pete Johnson helped me find the exact truck that I wanted. He made the experience easy and fast without making it feel like I was just another sale. He is extremely knowledgeable and helped me with a wanted. He made the experience easy and fast without making it feel like I was just another sale. He is extremely knowledgeable and helped me with a scratch. I will highly recommend him to my friends and family. More

Enjoyable Purchasing Experience Overall a very rewarding car buying experience. Found the car I wanted on-line, requested a quote and was pleased with the offer. Bill Gann email th Overall a very rewarding car buying experience. Found the car I wanted on-line, requested a quote and was pleased with the offer. Bill Gann email the offer and we set up a test drive 4 days later. The entire staff was extremely concerned about sanitation given COVID-19 and all wore masks, gloves and offered gloves an hand sanitizer and gloves to all customers. All surfaces were sanitized as well as computers, and keyboards. The car was completely sanitized before entering including keys and door handles. As with all new car purchases there were loads of questions and information requests but the staff were extremely friendly and personable. Thanks Bill, Patrick and Jeanette. Enjoyed the no pressure approach when options and upgrades were discussed including warranty and insurance options. This is the second car that we have purchased from Elk Grove Toyota and have been totally impressed with the service we received with the first car over the years and we are confident we will receive the same service in the future. More

Jeremy was great to work with for the purchase. Totally no hassle. The whole car buying experience was one of the better ones I have had. no hassle. The whole car buying experience was one of the better ones I have had. More

Overall very satisfied. We have been customers at Toyota for about 20 yrs.We have always been treated with respect and with good courtesy. We have two very minor complaint We have been customers at Toyota for about 20 yrs.We have always been treated with respect and with good courtesy. We have two very minor complaints:At one time a dollar was taken from the car console.We did not mention it due to the unimportance.On our last service on22April2020,we discovered that a styluss was missing.I hope I spelled the item correct.It is a pen/pencil like item to change the radio selections without having to leave fingerprints.We do not recall the cost of the item.The dollar and cost of the item is irelevant.What items will be missing next time?We are sure it is the oversight of a single employee.Thoughts of that employee shoud be:How does his actions reflect on the Dealership and other personell.Thyank You,Pedro and Antonia Duran More

It was the easiest fastest car shopping I have ever done. Thanks again Jeremy C. For working with me and meeting all my expectations about Toyota. Thanks again Jeremy C. For working with me and meeting all my expectations about Toyota. More

I recently went in to have my vehicle serviced. My advisors I worked with was Micaela and Gustavo. Both were informative, professional and very pleasant to work with. advisors I worked with was Micaela and Gustavo. Both were informative, professional and very pleasant to work with. More