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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

May 26, 2020

The service was great, however I was disappointed that some of the employees not assisting me were congregated in a group, not wearing their protective masks to cover their nose and mouth which are suppos More

by sue
Recommend Dealer
Yes
Employees Worked With
Carley Watson
May 28, 2020 -

Elk Grove Toyota responded

Hello Sue, Thank you for your review. I apologize for our staff not wearing their masks properly. We will be addressing this issue and retraining. Your comfort and safety is very important to us. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

May 23, 2020

This is the dealership I have been using for the service of my last two brand new camrys and always received attentive and courteous service. Thank you! More

by ntz916
Recommend Dealer
Yes
Employees Worked With
Micaela Alvarez
May 24, 2020 -

Elk Grove Toyota responded

Thank you for your continued business! We appreciate your kind words!

May 22, 2020

Very pleased with the service provided by this dealer re the recall repair. The work was completed on time and their assistance in arranging for the shuttle to and from the dealership was appreciated. I giv More

by tedimura
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
May 24, 2020 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We are happy to hear you received 5-star customer service!

May 21, 2020

Great service Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and More

by CWWebb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 20, 2020

Excellent and Efficient Service Jeremy was ready for us even though we showed up 40 minutes early. He provided us with options and took the time to explain purchasing vs leasing. We More

by langsletfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt, Jon Thompson
May 22, 2020 -

Elk Grove Toyota responded

Hi, Congratulations on your new SUV. I am delighted to know that Jeremy was prepared and helpful during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 20, 2020

Speedy service from Matt and Michy, glad to be serviced by Toyota! I got new tires and an alignment done and they gave me a free rental! More

by biandiaz
Recommend Dealer
Yes
Employees Worked With
Michaela, Matthew Shrum
May 22, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your business and your feedback. I am glad to hear that Matt and Michy made your experience pleasant. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

May 19, 2020

Matthew Shrum is very helpful and friendly. He listens to my concerns and is very understanding. He is the best service agent that I have ever had. More

by Bjtann314
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
May 22, 2020 -

Elk Grove Toyota responded

Hi, Thank you so much for the wonderful review about your time with Matthew. We are honored to hear you say he is the best Service Advisor you have ever had. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 18, 2020

I always go to EG Toyota for my service. They are very professional and courteous The new service center is great. Honest & affordable. Thank you More

by Kitten1944
Recommend Dealer
Yes
Employees Worked With
Kane
May 22, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for reviewing our new Express Maintenance facility. We are happy to know you found our staff honest and our prices affordable. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 14, 2020

Great service they treat as you are family!! Very accommodating. They are great people. They listen to what you need and prices reasonable. The service are done in timely manner. More

by elesetocinense
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Elk Grove Toyota responded

Thank you for your kind words and your business! We are happy to hear your experience with Elk Grove Toyota was 5-star worthy!

May 14, 2020

I had been working with Jeff via email prior to my purchase. Both Jeff and and Samir were really helpful and friendly. I would work with both again. More

by Amybxiong
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
May 17, 2020 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for your business! We look forward to working with you again!

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