Elk Grove Toyota

Great service and customer care from all employees in the dealership. You will receive expert recommendations and advice. dealership. You will receive expert recommendations and advice. More

Top rate in all ways Our new go to dealership What a pleasant efficient buying experience start to finish Add the fact that we were able to purchase a great Toyota wow The future is bright ya gotta we pleasant efficient buying experience start to finish Add the fact that we were able to purchase a great Toyota wow The future is bright ya gotta wear shades We will be sending others and will be doing business in the future Thank you for everything Gary & Amelia More

Had a good experience at Elk Grove Toyota recently. Bill in sales, Chanelle online & Debbie in finance were great! I really appreciated how Bill Gann was upfront, transparent and down to earth during Bill in sales, Chanelle online & Debbie in finance were great! I really appreciated how Bill Gann was upfront, transparent and down to earth during the sales process. Highly recommended! More

Good check in tools, ok pricing. Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above and beyond. More

Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

They repair our car. Helped us to diagnosed the problem. And our service adviser is approachable and kind. Helped us to diagnosed the problem. And our service adviser is approachable and kind. More

They had just the car I was in the market for, a 2019 VW Jetta GLI Autobahn in a rare silver and black but I was put off by some of the reviews, especially the complaints about people driving a long distanc Jetta GLI Autobahn in a rare silver and black but I was put off by some of the reviews, especially the complaints about people driving a long distance and finding the car they wanted not available. Since I would be coming from the Bay Area I called and was connected with Tareena who checked and then double checked inventory, assured me it would be there for me, set an appointment, lined me up with a great salesman, Andriy, and connected me with a sales manager, John, who quoted me a somewhat reduced price on the spot which I accepted. On the way there I got lost on back roads because of a detour but I called and Andriy said not to worry. Arriving 45 minutes late Andriy was waiting at the curb and we were on the road in about five minutes. He was knowledgeable, patient, helpful and relaxed ........ no hard sell from him, actually he was the best car salesman I had ever worked with. He honored the price from John and after quickly moving through some paper work he passed me on to Samir in finance after Tareena stopped by to say hello. Samir was equally professional, informative and patient, no hard upselling from Samir. He quickly and efficiently moved through the multitude of mandatory documents. His space age desktop was amazing and made the process quick and painless. So, it was a class act from start to finish, far and away the best car buying experience I have ever had. Everyone was pleasant, professional, honest, knowledgeable and a pleasure to work with. When we ran into some issues due to some of my special requirements they took them in stride and quickly came up with good solutions. So if I am in the market for a car in the future, Elk Grove Toyota is the first place I will look. More

I'm a first time car buyer and was nervous about the process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone at Toyota that helped me out! More

Unfortunately for me, this was my first visit to this dealership for service. I took my mother’s vehicle in for an oil change that was scheduled for 10:15AM. I was advised it would take approximately 1 1 dealership for service. I took my mother’s vehicle in for an oil change that was scheduled for 10:15AM. I was advised it would take approximately 1 1/2 hours to complete. After waiting for that amount of time, I checked in if the car was done. It had not been started yet. I was also told it would take an additional hour before the car was done. I asked to speak to the service manager as I felt the car should have been finished in that amount of time. I had seen plenty of people come and go who weren’t there when I arrived. Maybe my mother’s car was forgotten, or was being bypassed since she purchased a card for 3 oil changes at a reduced price. The service manager found me and spoke to me about 15 mins after asking to speak to him. He advised of some recommended services. One of which was the rear wiper would need to be replaced soon. He said he would take care of the cost since I had been waiting so long. Luckily he was very nice and assured me it would not take an hour to complete. About 15 mins later he came back and met me know it was completed. I do not now if this is typical of their service, but I was not happy spending so much time there for an oil change. I honestly could have changed the oil in the driveway in a fraction of the time, and may choose to do so in the future. More

Love the service department at Elk Grove Toyota! They are a very friendly, knowledgeable group that were able to make the necessary repairs to my vehicle Within the quoted time. They are a very friendly, knowledgeable group that were able to make the necessary repairs to my vehicle Within the quoted time. More