Elk Grove Subaru

Leasing Crosstrak Love the dealership and all who I dealt with. PJ was very knowledgable and friendly. Great experience. Will lease my next car from Lasher Subaru. Love the dealership and all who I dealt with. PJ was very knowledgable and friendly. Great experience. Will lease my next car from Lasher Subaru. I am really enjoying my new car. More

2017 Outback for myself early retirement gift. Jason M. V was very helpful were very grateful , our words is not enough. He' s the men you looking for purchasing your dream car. I give thanks n sa Jason M. V was very helpful were very grateful , our words is not enough. He' s the men you looking for purchasing your dream car. I give thanks n salute to all you guys flying colors for Mr. Jason Go for it Lasher need you, David, n Mike. More

Very helpful I knew what I wanted to buy before I came to Subaru dealer. We came to see Mike, but he had a client, so he referred us to Pam. Mike made sure we we I knew what I wanted to buy before I came to Subaru dealer. We came to see Mike, but he had a client, so he referred us to Pam. Mike made sure we were taken care of with Pam. Pam was very helpful, knowledgeable about my concern. She made buying a brand new car easy👍 The facilities was very hospitable. Thank you Subaru!!! I love my car!! Wilma More

Botched a simple fix on a new car & lied about it AVOID LASHER'S SUBARU!! This detailed review is for both the Service & Sales Depts. For a botched SIMPLE fix & a lost sale. One Star is very lenient. AVOID LASHER'S SUBARU!! This detailed review is for both the Service & Sales Depts. For a botched SIMPLE fix & a lost sale. One Star is very lenient. I took my 2017 Subaru Outback Limited to Lasher's Subaru of Elk Grove for a simple repair & won't return for ANY reason. It was barely 4 weeks off the lot form AutoNation Subaru of Roseville w/764 miles on it. Lasher's couldn't perform a SIMPLE fix on a NEW warrantied car. Why should I feel confident in their svc for a more involved/serious issue such as an oil change, scheduled service, a recall, or normal wear & tear. Sales Dept: Both AutoNation & Lasher's had the exact car I wanted on the lot. Lasher's wanted at least a week to prep while AutoNation pulled the car & prepped it for a better price. I did my research & was ready to buy that day. At AutoNation, I drove my new car home that night. On June 17, 2017, I took my brand new Outback to the Lasher's svc dept to fix a torn noise reduction insulation which was quickly pulling out. It was a schedulef appt for a SIMPLE repair. The subsequent worsening of the tear was enough so that I couldn't use a simple windshield reflector to protect the car from the CA sun. A SIMPLE fix per Service Advisor Paul Mills. I had requested they not jam the original torn insulation strip back into place & to replace it with a new piece to avoid a repeat. I could have done a better (Scotch tape level) repair with a putty knife. The car was literally BRAND NOW. "No problem" Paul said. A cpl days later, the original piece of torm insulation pulled out again at the exact place, worse than before they "replaced it." A simple repair was "jam it back in." Lasher's Svc Advisor Paul Mills assured me it was replaced. Lasher's failed at a SIMPLE job & lied about what was done & that my simple request was honored. NEVER reuse anything requiring an adhesive AFTER it was exposed to dust & heat. It doesn't take a rocket scientist to replace a 1/4" square 3' long piece of foam. I could have picked up the same part across the street at Home Depot (cheap weather stripping) & done a better job. Given the age of the car (4 weeks) & a full warranty, I wanted the SIMPLE repair done at a Subaru shop. Note that I live a couple of miles from Lasher's. My partner receives AMAZING treatment on her Toyota Highlander, obviously not a Lasher's dealership. AutoNation of Roseville is a 30min drive away. I HAD planned on making Lasher's my place for ALL services. During Gary Williams' (the sales person who handled my purchase at Roseville AutoNation) weekly "touch base with his clients call," he expressed shock that ANY Subaru shop would do such a poor job and lie to a customer especially on a SIMPLE repair so soon after taking delivery of the car. He will oversee the repair himself. To Lasher's Subaru & Service Advisor Paul Mills, I will be taking my brand new Outback to AutoNation of Roseville to fix your botched repair. Your poor excuse for a complementary wash was worse than a $7 wash at a local carwash facility. I immediately visited them to complete a job, a simple job Lashers' couldn't do. As of today, I do not trust the Lasher's Subaru Svc Dept to touch my car. I advise everyone in the market for a new Subaru to visit AutoNation of Roseville for purchase & service. Ask for Gary Williams, the same person who who will personally oversee my SIMPLE fix. The same person who calls me every week. AutoNation is going above & beyond what I ever expected from a dealership. Both Sales & Service. They treat you like a client for life, which I now am. Lasher's treated me like I didn't matter & wasn't worth their time. Go elsewhere! Brett Vin: ***3396449 PS. I contacted Lasher's & was told Service & Parts was closed. I said I was disappointed in my experience & was giving them a scathing review online. They couldn't have cared less. No "I'll have your Service Advisor call you" or "Let me get a dealership manager." Just "Oh, okay" {click}. More

Thanks for making it easy This is the first car I ever bough. This dealership made it stress free, got me exactly what I wanted, and at a lower cost than all the other dealersh This is the first car I ever bough. This dealership made it stress free, got me exactly what I wanted, and at a lower cost than all the other dealerships. More

2017 Subaru Sport Legacy 2.5i I'm very pleace my car Subaru Legacy Sport 2.5i that I purchased dated 6/19/17, it's comfortable ride and I like everything that included in the car s I'm very pleace my car Subaru Legacy Sport 2.5i that I purchased dated 6/19/17, it's comfortable ride and I like everything that included in the car such as interior big space, all the gadgets- Navigation, eye sight, Blind spot, brake assist, backing up assist, entertainment, sound system (6 speakers), big space trank, &etc. The car had reasonable price....sale person Curtis Jare very kind and courteous... I highly recommended Subaru dealer here in Elk Grove CA... More

New Subaru Outback I went in expecting to fix a recall for my car. I didn't even want to consider a new vehicle thinking it was out of my price range. Miriah Ng took the I went in expecting to fix a recall for my car. I didn't even want to consider a new vehicle thinking it was out of my price range. Miriah Ng took the time to give me all of my options and was never pushy. I ended up getting a brand new Subaru Outback that I LOVE and can afford. She even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Miriah Ng Sales Consultant and David De Lion Sales Manager at Elk Grove Subaru. Thu Doan More

Stress free auto shopping experience This is my second time purchasing a Subaru from Elk Grove Subaru and both times were pleasent experiences. Sonny and Mike are gems and worked diligent This is my second time purchasing a Subaru from Elk Grove Subaru and both times were pleasent experiences. Sonny and Mike are gems and worked diligently to get me in and out in a timely fashion. Thank you ElK Grove Subaru staff for all you help and being true professionals. More

Great Vehicle (Outback), Great salesman, Great deal We came in loving our 2014 Subaru Forester and not needing a new car, but the improvements in safety and technology on the 2017 Outback intrigued us. We came in loving our 2014 Subaru Forester and not needing a new car, but the improvements in safety and technology on the 2017 Outback intrigued us. PJ Schneider showed us many vehicles and answered all our questions. He spent many hours with us and ultimately helped us get a new lease deal that we couldn't refuse. There was no high pressure, and my wife and I agreed that it was the most pleasant automobile purchase we have ever experienced. We will definitely buy from Elk Grove Subaru again in the future, especially if PJ is our salesman. More