Elk Grove Subaru
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was looking around the entire Bay Area and the Peninsula to find the best deal on a 2021 Outback Onyx XT. I had a difficult time finding one in the color I wanted. I received about 4 quotes (I kep Peninsula to find the best deal on a 2021 Outback Onyx XT. I had a difficult time finding one in the color I wanted. I received about 4 quotes (I kept them all confidential) with delivery dates of 2-3 months for the car. Marissa made me by far and wide the best offer and found me the exact color (including the package upgrades) that I wanted and had it at the dealership within two days. I went up to buy it and when you walk into the door at Elk Grove Subaru, everyone is genuinely nice and helpful. I never felt rushed. I felt comfortable asking questions and found Marissa to be totally informed. She even showed me the settings in my car that she used a lot in her Subaru. Those tips were super helpful for the drive home! All of this just removed the stress out of buying a new car for me. I live in Oakland, about 100 miles from Elk Grove but I made them my dealership for maintenence because I am so impressed with the quality of their service, thanks again Marissa! More
The internet manager responded to my request for a quote on the exact color that we wanted. Unfortunately, our experience at that dealership was horrible. She did not pass on all the details on my auto trad on the exact color that we wanted. Unfortunately, our experience at that dealership was horrible. She did not pass on all the details on my auto trade-in to the salesman we dealt with the next day and so that delayed our time at the dealership. The salesman then was evasive and mispresented the time we would have to wait for the Finance Manager. He also did not explain the maintenance program on the car and so that was extra time with the Finance Manager. The Finance manager was extremely helpful. They are the reason that people distrust car salesmen. We're happy with our car but will not return to that dealership. More
From start to finish Marissa made our car buying experience a quick and easy one. Marissa was very knowledgeable and answered all of our questions with ease. experience a quick and easy one. Marissa was very knowledgeable and answered all of our questions with ease. More
I reached out the online sales team at Elk Grove and Marissa Anderson quickly reached back out to me. She was always quick to respond and very informative in responding to my questions. In person she wa Marissa Anderson quickly reached back out to me. She was always quick to respond and very informative in responding to my questions. In person she was just as easy to work with, and my wife and I felt very comfortable working with her. Marissa made the car buying experience surprisingly enjoyable and made it easy to decide Subaru was the way to go for us. She was transparent and clear in her communication so we never felt pressured or unsure. The entire team at Elk Grove made the whole process smooth and comfortable for us. Thank you Marissa and the rest of the Elk Grove team for the great car buying experience! More
Mike Carlson, Rachel Smolich, Jeremy Remillard, and Marissa Anderson made buying our 2020 Forester Limited easy and enjoyable! Thanks to them we were able to get the car we wanted quickly! Marissa Anderson made buying our 2020 Forester Limited easy and enjoyable! Thanks to them we were able to get the car we wanted quickly! More
Mike was great. Very compassionate, engaging, and honest. If I were an employee at this dealership I would feel thankful to have Mike as my manager. If I were an employee at this dealership I would feel thankful to have Mike as my manager. More
Marissa provided excellent service, attentive, helpful, and knowledgeable. Highly recommended. Elk Grove Subaru, a long drive from where we live but worth the visit. The dealership is humble, offers a g and knowledgeable. Highly recommended. Elk Grove Subaru, a long drive from where we live but worth the visit. The dealership is humble, offers a great price, and trustworthy. More
Mike Carlson of Subaru was great. He listened to what I wanted, found the vehicle, and had it ready. He clearly and succinctly went over the operational components, the fair costs, and reviewed the purcha wanted, found the vehicle, and had it ready. He clearly and succinctly went over the operational components, the fair costs, and reviewed the purchase steps. He was real time efficient but thorough! There were no “fake” fees to haggle over. He Made the buying process stress free and actually enjoyable. More
Marissa far exceeded any expectations I had if an online purchase. She was very helpful, patient, thorough and informative. She went the extra mile to accommodate me and I am more than happy to have worked purchase. She was very helpful, patient, thorough and informative. She went the extra mile to accommodate me and I am more than happy to have worked with her!!! Excellent 5 star employee!!! More
I was hesitant to buy a new car from a dealership; there internet is rife with anecdotes about how car salesman can be predatory in sales. Fortunately, I did not experience this at all with Curtis. He made internet is rife with anecdotes about how car salesman can be predatory in sales. Fortunately, I did not experience this at all with Curtis. He made me feel welcome, comfortable, and made the car-buying-experience less of a chore. More