Elk Grove Subaru

Elk Grove Suburu was outstanding from our initial contact to closing the purchase of our 2021 Ascent, I initiated contact with them through CarProISA and Mike emailed me the next day. He then called me and a to closing the purchase of our 2021 Ascent, I initiated contact with them through CarProISA and Mike emailed me the next day. He then called me and asked when I wanted to meet him and look at options and mailed me the next day confirming the appointment and responded to my request to look at an Outback and a Ascent. He subsequently called to inform me that they did not have the specific vehicle with the options requested, but that he could possibly get a vehicle from another dealer that met my request. He would contact me the following morning to confirm this prior to out meeting time. At this time we had three days of contact. The following morning he phoned and sa that he had the vehicle and it would be on site at our meeting time.When we made the meeting he met us and made us feel right at home. No pressure. He was involved with another customer at the time so he introduced us to Marissa. She was very friendly and informative about the process. She went with us on two test drives and explained many of the things that the new vehicle had with which we weren't familiar. She then brought us back to her office and explained the paperwork and helped us fill it out. The only stumbling block we experienced was a shortage of financial staff. Overall the staff was friendly, and helpful. It appeared that everyone we met were happy to work there. I would recommend Elk Grove Suburu to anyone in the marked for a vehicle. More

Best sales service ever! Marissa was amazing, helpful, and knew everything about the car I was looking for. It was my first time buying a car on my own and I was nervous and she made it so much fun and ea and knew everything about the car I was looking for. It was my first time buying a car on my own and I was nervous and she made it so much fun and easy to do. I would come back here again and I would absolutely recommend her to any of my family or friends if there looking for a Subaru. More

Marissa was great. Everyone from the sales department to the finance department were wonderful. We will definitely vaccine. We will definitely be back there for service on the vehicle in the future. And wil the finance department were wonderful. We will definitely vaccine. We will definitely be back there for service on the vehicle in the future. And will be recommending to friends and family. More

Marissa was both patient and expedient with our purchase. She allowed us to evaluate exactly what we wanted, helped us with additional accessories from the parts department and gave a thorough tutorial on th She allowed us to evaluate exactly what we wanted, helped us with additional accessories from the parts department and gave a thorough tutorial on the operation of the car. We found the car we wanted listed in the on-line inventory and she had it front and center when we came to look at it. Had minimal amount of waiting around while the paperwork was processed. Have had the car a couple of months now and still pleased with the experience. More

Marissa was thorough and went above and beyond to get our Crosstrek delivered and ready to go!! Thank you for communicating throughout the process so we would know when to expect delivery. Crosstrek delivered and ready to go!! Thank you for communicating throughout the process so we would know when to expect delivery. More

Great experience Mike C made it easy and transparent. Great experience Mike C made it easy and transparent. Everyone was friendly and attentive Price was as stated before hand Elk Grove Subaru is th Great experience Mike C made it easy and transparent. Everyone was friendly and attentive Price was as stated before hand Elk Grove Subaru is the place to get a car. Came from Bay Area and drove past a few dealerships. None of them were as transparent and willing as Elk Grove and Mike. The extra time and miles are worth it for such a great experience. More

Purchasing a car from Elk Grove Subaru and their employee Mike Carlson was a pleasure! My husband and I had visions of purchasing a car being a big hassle. Instead, it was a great experience. It was easy Mike Carlson was a pleasure! My husband and I had visions of purchasing a car being a big hassle. Instead, it was a great experience. It was easy and extremely professional. We were treated like we really mattered and were old friends. Exceptional all the way thru the process and driving off the lot. Love the car, love the dealership and love the salespeople, especially Mike Carlson, who sold us our lovely new car. Make buying a car enjoyable by going to Elk Grove Subaru! More

I drove 100 miles to the dealership from the SF Bay area due to Curtis Jare's online pricing. Curtis took all the time I needed to explain the features on the Forester Premium as compared to the Forester Ba due to Curtis Jare's online pricing. Curtis took all the time I needed to explain the features on the Forester Premium as compared to the Forester Basic. Thanks to his knowledge and low pressure sale, I bought the Forester Premium. I recommend anyone who plans to buy a Subaru to take the time to go see Curtis Jare. More

Elk Grove Suburu sells a lot of Suburu's. They make it exceptionally easy. I just bought my third Crosstrek and got I what think is the best deal I've ever had. They made it super easy to get in and out. exceptionally easy. I just bought my third Crosstrek and got I what think is the best deal I've ever had. They made it super easy to get in and out. There was no sales pressure to buy - they let me decide. I got a great price on my trade it too. I was treated very courteously by the staff too. Would definitely buy again from Marissa at Elk Grove Suburu More

As a first time car buyer I couldn’t have asked for a better experience with everyone that helped me. Mike and Dave are amazing better experience with everyone that helped me. Mike and Dave are amazing More