Elk Grove Subaru

We were not in the market to buy a car but the last one gave out. We were open minded and test drove a bunch of different models. We came to Elk Grove Subaru and we are happy we did. Joe did a wonderful jo gave out. We were open minded and test drove a bunch of different models. We came to Elk Grove Subaru and we are happy we did. Joe did a wonderful job of asking about what we liked and didn't like about other cars we drove, and what we were looking for in our next car. I was leaning towards the forester and he explained to me that what I loved about the Ascent wasn't available in the forester but that I would probably love the Outback with the turbo engine. He was right. We love the car! With the chip shortage, I knew we would have to wait and I was okay with that. During that two week period, I had other questions that I text to Joe and he always responded with helpful answers! The delivery process was wonderful and Joe spent a lot of time going over each feature so by the time we drive away we knew what all the bells and whistles were for. Going into the finance office, We knew what additional items we wanted and Mike did a great job explaining the different price breaks with the different packages and what we could do without. I think we were only in the finance office for about an hour. He was wonderful and we were in and out. Elk Grove Subaru also offers a redelivery program that I thought was great. They go in depth on all the features. I was experiencing a rattle and Mike came out to take a look. He scheduled me an appointment and I have since been into the service department a few times for the additional items we purchased. Everyone there is so nice and friendly. They greet you when you pull up. They were even training someone one time I was in there and they help and explain everything to the new person and I enjoy seeing that. I am happy to say that my dealership is Elk Grove Subaru More

Automatically I felt comfortable, wasn’t rushed and I was helped with all of my questions. I even got more information I didn’t know that just made my experience better helped with all of my questions. I even got more information I didn’t know that just made my experience better More

My wife and I researched three main brands of vehicles that met our needs for a period of two months. We reached out to every dealer in the area that sold those brands and Marissa Anderson was one of the that met our needs for a period of two months. We reached out to every dealer in the area that sold those brands and Marissa Anderson was one of the first to respond in a positive manner. She agreed to negotiate with us thru text and email until we were ready to test drive a vehicle. She was extremely courteous, responsive and attentive to our needs until we agreed on a vehicle and price. We could not be happier with the vehicle and our experience with Elk Grove Subaru and especially Marissa Anderson. We would recommend anyone contact Marissa before making a vehicle purchase in the Sacramento area. More

We ordered a new Subaru Outback and it was delivered to the dealership on time. We came to the dealership and filled out the required paperwork. Curtis Jare was very courteous and helpful in the process. the dealership on time. We came to the dealership and filled out the required paperwork. Curtis Jare was very courteous and helpful in the process. I am looking forward to having the scotch-guard and clear coat put on in the near future. Jim Triplett and Dixie Handziak More

Marissa was very helpful and her bulldog was adorable! Easy car purchase from Elk Grove Easy car purchase from Elk Grove More

Marissa was great it was a great experience from her and Mike Carlson communicating and getting the whole process formalized as updates rolled along. I really appreciate it at all Mike Carlson communicating and getting the whole process formalized as updates rolled along. I really appreciate it at all More

Marissa was extremely informative and pleasant, she got our crosstrek to us way earlier than expected. our crosstrek to us way earlier than expected. More

Working with Rachel to find the perfect car for our family was a dream. She was so patient and helpful throughout the process. Dave made the finance process as painful as possible. We are so happy with family was a dream. She was so patient and helpful throughout the process. Dave made the finance process as painful as possible. We are so happy with our new Subaru from Elk Grove Subaru! :) More

My Granddaughter and I had the best experience and service. All of our questions were answered and then some. Brittany is very happy with her Choice and financing she received. We will be returning. service. All of our questions were answered and then some. Brittany is very happy with her Choice and financing she received. We will be returning. More

Marissa,knows her stuff.She is very accommodating and courteous.We are pleased in dealing with her. courteous.We are pleased in dealing with her. More