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Elk Grove Subaru

Elk Grove, CA

4.8
1,742 Reviews
A member of the Knight Group, the number one volume sales Subaru dealer in the area! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (916) 509-8500. With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications, Elk Grove Subaru is your greater Sacramento Subaru dealer. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Visit us today and take a test drive in your dream Subaru or give us a call. We are located a short drive from Roseville, Stockton and Elk Grove, California.
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8581 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 1,742 reviews

July 14, 2021

Found myself in the unfortunate position of needing a car in a pinch. After discovering the Subaru dealership nearest me didn’t have crosstreks available in stock, I reached out to Elk Grove Subaru even thro More

by Mleighanne
Recommend Dealer
Yes
Employees Worked With
Curtis Jare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Remillard
Jul 18, 2021 -

Elk Grove Subaru responded

We are so pleased to have been able to rise to the occasion to help you find positives in what sounds like a less than ideal situation! It is our greatest success when we are able to give our customers an experience that both puts them in a great vehicle AND puts a smile on their faces! Thank you for allowing us the opportunity to earn your 5 stars! Please know that even if we aren't conveniently nearby, we are still readily available for anything more you might need moving forward! Wishing you the best, Thank you, Emily Lasher Van Orden evanorden@lasherauto.com

July 09, 2021

Marissa was very helpful and patient in the months leading up to my purchase. She never attempted to rush me and was always knowledgeable. She located the exact model I wanted and did not try to updat More

by Thehemingwaylifestyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Elk Grove Subaru responded

Thank you so much for sharing praise for Marissa! She is a stellar member of our team, and we are so pleased that she served you so wonderfully! Your business is greatly appreciated, and we hope that we'll have the chance to see you again in the future! Wishing you many miles of happy driving! Best, Emily Lasher Van Orden evanorden@lasherauto.com

July 06, 2021

Stress free experience when buying the new Ascent Limited.. No pressure from the staff. Great job Jason.. More

by Gus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Remillard
Jul 15, 2021 -

Gus responded

Good job Jason

Jul 18, 2021 -

Elk Grove Subaru responded

Thank you so much for sharing your kind words, Gus! We can't thank you enough for your business, and hope that you thoroughly enjoy your new Ascent (a phenomenal car, coming from another Ascent driver!) Please let us know if there is anything more we can do for you! Wishing you all the best, Emily Lasher Van Orden evanorden@lasherauto.com

July 05, 2021

Overall, excellent experience! Contacted their internet sales team and very quickly Marissa reached out to us and started was going to be a very pleasant car buying process. She was on it, start to finish More

by Pablo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Deleon
Jul 18, 2021 -

Elk Grove Subaru responded

We strive to offer our clients the most efficient, comfortable and confident car buying experiences, and we are thrilled that Marissa was successful in doing just that! Thank you for choosing to do business with us, and for allowing us the chance to earn your kind words! We hope that you know that our efforts don't end with your purchase, and that you'll turn to us with any vehicle needs you have as you drive forward! Until we meet again, happy driving! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

July 04, 2021

Excellent experience! Fish time buying a car brand new and I was really concerned with having to deal with salesmen but Rachel was the best! More

by Allenvdang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smolich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

Staff was honest and upfront about the shortage of selection, but they came close to the exact car I was looking for. More

by noelereed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Too many factors and really not satisfied with my visit More

by jsmart87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Magana
Aug 10, 2021 -

Elk Grove Subaru responded

We are so sorry to hear that you had an experience other than the ones we strive to consistently offer our guests! If you'd like to elaborate on the details so that we can work to improve our best efforts, we would appreciate the feedback! Regardless, wishing you the best! Emily Lasher Van Orden evanorden@lasherauto.com

July 02, 2021

Stress free experience. Mike Carlson was awesome! Friendly and down to earth customer service. More

by mikenren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Mike Carlson
June 30, 2021

Everything was good - thank you to Deon and Aaron for your great customer service! :) - until the delivery of the car. The detailing of the new car was not up to par I had to wait another day for the car More

by Sashna
Recommend Dealer
No
Employees Worked With
Deon Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lagandaon, Aaron Magana, Adam Maat
Aug 10, 2021 -

Elk Grove Subaru responded

We are so sorry to hear that your initially positive experience was tarnished in the delivery! It is our mission to provide excellent service in every aspect of our offerings, and we will certainly increase our efforts as we move forward! I know that some time has passed since you've shared your account of things, but if there is anything more we can do to better demonstrate our best intentions, please don't hesitate to reach out! We wish you the happiest driving, and thank you, genuinely, for your business! Sincerely, Emily Lasher Van Orden evanorden@lasherauto.com

June 29, 2021

This was a pain free experience and we got great service from Marissa. Would recommend to anyone. More

by willdcstevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
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