Elk Grove Subaru

Not responsive to email. I sent two different salespeople multiple emails over multiple weeks and got ZERO replies. Why post email addresses if you aren't going to respond to I sent two different salespeople multiple emails over multiple weeks and got ZERO replies. Why post email addresses if you aren't going to respond to prospective customer inquiries?!?! I gave up on Elk Grove Subaru, sent an email to a salesperson in Roseville last night, and received a reply first thing this morning. Elk Grove lost my business. More

Let's face it- the current car buying market is terrible for folks needing to buy a car, especially great cars like Subarus. In spite of this fact, talk about VIP treatment at EGS! Mike gracefully expedited for folks needing to buy a car, especially great cars like Subarus. In spite of this fact, talk about VIP treatment at EGS! Mike gracefully expedited our Subaru Wilderness purchase while elegantly meeting the needs of 3 other clients simultaneously. His courtesy, command of every relevant subject matter, attention to detail and mindfulness of our time made this transaction our best and quickest vehicle purchase experience ever- over 40 years of buying cars. Plus, Mike is just a really nice guy we nicknamed "Superdad!" I will highly recommend Mike Carlson at EGS to anyone looking for a Subaru. More

It was great . Shot out to mike and Mike and Dave . Definitely award winning service. Thank you. Shot out to mike and Mike and Dave . Definitely award winning service. Thank you. More

Excellent, quick and professional service! We will recommend the dealership. Very helpful at all levels. We will recommend the dealership. Very helpful at all levels. More

Super nice and approachable guy, was able to help me out every step of the way when purchasing a vehicle and overall made the experience that much better. Very positive and straight forward attitude sounded every step of the way when purchasing a vehicle and overall made the experience that much better. Very positive and straight forward attitude sounded like he was happy to be there every second. More

Mike is so awesome! We had a chance to briefly discuss our financing options and he ended up taking really good care of us. It was the cherry on top to purchasing our ne We had a chance to briefly discuss our financing options and he ended up taking really good care of us. It was the cherry on top to purchasing our new subaru. Thank you Mike for making it happen! More

I was in the market of trading in my 20 Hyundai Tucson for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very promp for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very prompt and knowledgeable. Very polite and I didn't feel pressured. I told her that my decision is solely based on the offer of my trade in. Unfortunately I was working that day and showed up to Elk Grove Subaru before Marissa left but she had everything lined up. She told me that she had the car parked up front and set aside waiting for me to arrive. She told me to ask for Rachel and that she was filled in as to what I was there for. I got there and ask for Rachel, we took a quick test drive, chit chatted and she started the paperwork. I also was dealing is Aaron and Jeremy. After a short back and forth negotiation, we fisted bumped and the deal was done. I didn't want to deal with posting an ad to sell my vehicle and then go to buy a car. I wanted a single transaction and Elk Grove Subaru made that happen from my trade in towards the Legacy, finance and even letting me transfer my personalize license plates all in one visit. Thank you to the whole team at Elk Grove Subaru. Especially a huge thank you to Marissa and Rachel. Tim S. More

My first internet sales purchase. In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my ha In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my hand through the entire process, making it virtually "seamless". My only regret was not being able to share "my moment", also, with Rylee, Marissa's lovely and charming English Bulldog, to whom I'd become attached to during my visits to the dealership. The icing on the cake, my WRX arrived over a month earlier than expected ! Mike, the Sales Mgr., wrapped up the sales process with me, going over with me the final forms and contracts. I felt very comfortable through the entire "pressureless" process. Mike's an affable young man for sure. More

This was my first car buying experience, and it was a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage and what not), but I never felt like the dealership or financing was trying to get one over on me for being a young guy. This is my first truly new car and first Subaru, so if I am content with the car over a few years, I see no reason why I wouldn’t come right back to this dealership when it’s time to pick up a new car for my SO. More