Elk Grove Subaru

I was in the market of trading in my 20 Hyundai Tucson for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very promp for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very prompt and knowledgeable. Very polite and I didn't feel pressured. I told her that my decision is solely based on the offer of my trade in. Unfortunately I was working that day and showed up to Elk Grove Subaru before Marissa left but she had everything lined up. She told me that she had the car parked up front and set aside waiting for me to arrive. She told me to ask for Rachel and that she was filled in as to what I was there for. I got there and ask for Rachel, we took a quick test drive, chit chatted and she started the paperwork. I also was dealing is Aaron and Jeremy. After a short back and forth negotiation, we fisted bumped and the deal was done. I didn't want to deal with posting an ad to sell my vehicle and then go to buy a car. I wanted a single transaction and Elk Grove Subaru made that happen from my trade in towards the Legacy, finance and even letting me transfer my personalize license plates all in one visit. Thank you to the whole team at Elk Grove Subaru. Especially a huge thank you to Marissa and Rachel. Tim S. More

My first internet sales purchase. In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my ha In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my hand through the entire process, making it virtually "seamless". My only regret was not being able to share "my moment", also, with Rylee, Marissa's lovely and charming English Bulldog, to whom I'd become attached to during my visits to the dealership. The icing on the cake, my WRX arrived over a month earlier than expected ! Mike, the Sales Mgr., wrapped up the sales process with me, going over with me the final forms and contracts. I felt very comfortable through the entire "pressureless" process. Mike's an affable young man for sure. More

This was my first car buying experience, and it was a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage a pleasant process throughout. The experience was definitely different to what I am sure it would have been in normal times (just due to the shortage and what not), but I never felt like the dealership or financing was trying to get one over on me for being a young guy. This is my first truly new car and first Subaru, so if I am content with the car over a few years, I see no reason why I wouldn’t come right back to this dealership when it’s time to pick up a new car for my SO. More

We had a great experience in this place. Alex was our sales guy, he is very good. Thanks for helping me what i want and i would recommend your dealership to all our family and friends. Alex was our sales guy, he is very good. Thanks for helping me what i want and i would recommend your dealership to all our family and friends. More

Our salesman Sam was great. There was no high pressure & we got everything we wanted! I think it was Arron, not sure of that name, who worked the magic on the numbers. Just wha There was no high pressure & we got everything we wanted! I think it was Arron, not sure of that name, who worked the magic on the numbers. Just what we wanted to pay. And Dave in finance made our payment plan , again what we wanted! We would recommend your dealership to all our family and friends! More

I inquired about car online and Rachel responded Shirley after, due to my vehicle being disabled I wasn’t able to drive to the dealership but she was even offering to pick me up and take me to the dealershi after, due to my vehicle being disabled I wasn’t able to drive to the dealership but she was even offering to pick me up and take me to the dealership. The service amongst all the members was fantastic. Rachel explained us everything and was very relaxed and authentic. She help me to find the perfect car for my budget but also something that fits my specific needs. She’s a truly wonderful person who is able to explain all the details in depth when it comes to buying a car/financing and is knowledgeable about the actual inventory/ cars/ all their pros and cons etc. I’m delighted with my purchase and highly recommend Elk Grove Subaru and all their staff when it comes to buying a new or used car. More

I hate high pressure sales. Alex is the perfect car sales person and made the experience painless and fast. Every person from initially connecting with Alex, to the obligatory m Alex is the perfect car sales person and made the experience painless and fast. Every person from initially connecting with Alex, to the obligatory meeting of the manager, and finally sitting with the finance guy, was low pressure and pleasant. We walked in, told Alex what we wanted, test drove, and sealed the deal in under 2 hours. Definitely recommend. More

Excellent service from beginning to end. Sales staff did not pressure me into anything unnecessary. They took care of everything I needed. Whole process was painless! Sales staff did not pressure me into anything unnecessary. They took care of everything I needed. Whole process was painless! More

I hate the car shopping experience & I do not respond well to pushy salespeople. Richard was great. He gave my husband & I information, then stood back and let the car sell itself. Very happy with our well to pushy salespeople. Richard was great. He gave my husband & I information, then stood back and let the car sell itself. Very happy with our decision 😊 Thank you! More