Elk Grove Subaru

I contacted Marissa online n after checking out of dealerships I decided to give Marissa our business because of her honesty on how I should handle my trade in. When my wife met Marissa she made us fe dealerships I decided to give Marissa our business because of her honesty on how I should handle my trade in. When my wife met Marissa she made us feel like we had been friends for years. The rest of the staff was just as great and made the process so easy. When we left the dealership with our new car we looked at each other and noticed we had been at the dealership for 3 hours but it didn’t feel like it. That’s why we give the entire staff 5 stars!!!! More

Words cannot describe how great of an experience Marissa Anderson provided for my family and I. She reserved me a forester sport and constantly kept me in the loop about updates on the location and progress Anderson provided for my family and I. She reserved me a forester sport and constantly kept me in the loop about updates on the location and progress of the car. Once the dealership received my car and I got to meet Marissa in person she was absolutely amazing. She made the whole process seamless! She even drove us to drop off our rental car because the car had to be returned before we could get the deal done. She even made my son feel right at home letting him meet her amazing dog Rylee! I hope to do business with her again as she made a lasting impression on my family and made this car buying process one that we’ll never forget! More

This was the least stress I have ever experienced in buying a car. Marissa was a pleasure to work with. buying a car. Marissa was a pleasure to work with. More

I inquired about a crosstrek basic and Marissa Anderson quickly responded and was very knowledgeable and patient and caring. Though my credit situation was not good she made me feel still important and thr quickly responded and was very knowledgeable and patient and caring. Though my credit situation was not good she made me feel still important and thru another help of my family. I was able to get a premium crosstrek which I was able to bring home and proud to drive it. My first new car in sooooo many years. So happy I got my prayers answered and Marissa was God sent. My God, she has excellent customer service and very efficient and so caring. We got goodies for our dogs too because she is loving to animals too. Keep up your good work Marissa and Elk Grove Subaru is so lucky to have you. By the way the facility is clean and restroom is clean and have amenities for coffee and water and Riley her dog is so charming and so friendly. Thanks Marissa Anderson. You are so great and I would always refer people to you for their car buying needs. GOD BLESS you all. Yehey !!! I got a new car and am so happy. Thanks again. More

Not responsive to email. I sent two different salespeople multiple emails over multiple weeks and got ZERO replies. Why post email addresses if you aren't going to respond to I sent two different salespeople multiple emails over multiple weeks and got ZERO replies. Why post email addresses if you aren't going to respond to prospective customer inquiries?!?! I gave up on Elk Grove Subaru, sent an email to a salesperson in Roseville last night, and received a reply first thing this morning. Elk Grove lost my business. More

Let's face it- the current car buying market is terrible for folks needing to buy a car, especially great cars like Subarus. In spite of this fact, talk about VIP treatment at EGS! Mike gracefully expedited for folks needing to buy a car, especially great cars like Subarus. In spite of this fact, talk about VIP treatment at EGS! Mike gracefully expedited our Subaru Wilderness purchase while elegantly meeting the needs of 3 other clients simultaneously. His courtesy, command of every relevant subject matter, attention to detail and mindfulness of our time made this transaction our best and quickest vehicle purchase experience ever- over 40 years of buying cars. Plus, Mike is just a really nice guy we nicknamed "Superdad!" I will highly recommend Mike Carlson at EGS to anyone looking for a Subaru. More

It was great . Shot out to mike and Mike and Dave . Definitely award winning service. Thank you. Shot out to mike and Mike and Dave . Definitely award winning service. Thank you. More

Excellent, quick and professional service! We will recommend the dealership. Very helpful at all levels. We will recommend the dealership. Very helpful at all levels. More

Mike is so awesome! We had a chance to briefly discuss our financing options and he ended up taking really good care of us. It was the cherry on top to purchasing our ne We had a chance to briefly discuss our financing options and he ended up taking really good care of us. It was the cherry on top to purchasing our new subaru. Thank you Mike for making it happen! More

Super nice and approachable guy, was able to help me out every step of the way when purchasing a vehicle and overall made the experience that much better. Very positive and straight forward attitude sounded every step of the way when purchasing a vehicle and overall made the experience that much better. Very positive and straight forward attitude sounded like he was happy to be there every second. More