Elk Grove Subaru

Customer Service is outstanding. Employees are very friendly. Buying our new vehicle was hassle free, we were able to get exactly the vehicle we wanted. friendly. Buying our new vehicle was hassle free, we were able to get exactly the vehicle we wanted. More

I never thought that I would be driving in a brand new 2012 Subaru Legacy... I love these guys they are very honest and they don't beat around the bush...You don't have to worrie about hounding sales men 2012 Subaru Legacy... I love these guys they are very honest and they don't beat around the bush...You don't have to worrie about hounding sales men here. Cory and Omar ROCK!!!!!!!!I am a first time car buyer im driving a brand new car with a very low interest rate..... More

My husband and I were looking for an all-wheel drive car with good gas mileage. When we arrived at Subaru of Elk Grove, we received a friendly greeting from the sales representative (Paul Lanza). He was kn with good gas mileage. When we arrived at Subaru of Elk Grove, we received a friendly greeting from the sales representative (Paul Lanza). He was knowledgable about the features of both the Forrester & Outback. It was a relief to not feel pressured during the purchasing process. We were offered a fair trade-in value for our vehicle. Our overall experience, and dealings with Paul Lanza, the sales representative, and Omar, the financial manager, was very positive. More

Cory was very enthusiastic about the product and he listened to me, which I appreciated. He did not try to sell me something I didn't want. When it came time for serious negotiating, I felt Paul wa listened to me, which I appreciated. He did not try to sell me something I didn't want. When it came time for serious negotiating, I felt Paul was willing to go the extra mile to get me the Outback I wanted for what I expected to pay for a less equipped model. I am very satisfied with my car and the respect shown to me in the process of buying it. More

Elk Grove Subaru is HIGHLY RECOMMENDED Super Elk Grove Subaru is HIGHLY RECOMMENDED Super dealer-Dickson was great. He worked very hard to make sure we got exactly the car we wanted. We drove Elk Grove Subaru is HIGHLY RECOMMENDED Super dealer-Dickson was great. He worked very hard to make sure we got exactly the car we wanted. We drove nearly three hours each way to get to Elk Grove Subaru (four times!) and it was well worth it. They had a fantastic price on the internet and that is what got us there. However, the price was the only the beginning of this being a great car-buying experience. There was a problem, a big problem with our sale. I think at this point most dealers (at least the ones I have worked with in the past) would have said, "sorry," and let the customer walk. Dickson said something like, "I can't make any promises but let me see if I can work this out." He called us back and had gotten us exactly the car we wanted - all options, everything. All businesses will have misunderstandings; this is where Customer Service is tested. It is at this point a business can blow it with a customer or earn a customer for life. Dickson made sure that it all worked out for us and we are very happy customers with our new Subaru. Elk Grove's commitment to delivering great customer service is real - not just a slogan. Plus, Subarus are fantastic cars and the new ones are even better and nicer than the old ones we have come to love after many years of driving all kinds of conditions with no problems. Elk Grove Subaru is HIGHLY RECOMMENDED and well worth the long drive. We will definitely be back in a few years when we replace our older Subaru! Thanks Elk Grove Subaru and thank you Dickson. More

We have purchased lots of automobiles. This dealership was by far the best experience we have ever had...way better than Mercedes and Toyota, hands down. These guys really know their business and did not was by far the best experience we have ever had...way better than Mercedes and Toyota, hands down. These guys really know their business and did not pressure us in any way. Their price on the Impreza was the best around. They sold it to us for a price on the Internet that the other dealers said they couldn't even come close to. HIGHLY recommend this dealership. Finance man,Omar was amazing. Fun and friendly. Go see these guys if you want a no nonsense deal. Sallie More

Corey was very friendly and willing answer our questions about the car we wanted. We also appreciated both Corey and Bart's willingness to make the deal happen between our trade-in and the upgrade to the p about the car we wanted. We also appreciated both Corey and Bart's willingness to make the deal happen between our trade-in and the upgrade to the premium/all weather model. This was our first new car and it was much less painful than I would have thought. More

I love my new Subaru Outback! Our salesperson, Paul is awesome. He got us the car we wanted at a great price and with the financing terms we wanted. We had walked away from another Subaru dealer earlier awesome. He got us the car we wanted at a great price and with the financing terms we wanted. We had walked away from another Subaru dealer earlier that day due to the way we were treated. Paul made this the most painless car buying experience we've ever had and we got more features on the car and at a lower price than at the other dealer. I highly recommend Elk Grove Subaru. More

My new car buying expeience was very pleasant. I first contacted the dealership by internet inquiring about a car I was interested in. I promptly received an e-mail back from salesman Dickson with answer contacted the dealership by internet inquiring about a car I was interested in. I promptly received an e-mail back from salesman Dickson with answers to my questions. When I visited the dealership, Dickson was there and greeted my friend and I with a big smile. He listened to what I had to say and remained cheerful and friendly with a good sense of humor throughout this whole car buying ordeal. Omar, the finance guy, made that part of car buying a breeze. He had the paperwork done in no time and did not pressure me into buying stuff I didn't want when I said no. Thanks to a wonderful group of employees at the Elk Grove dealership! More

We were offered an excellent price via the internet, and the car lived up to our expectations. The detail work (we drove away in a new car that had been on the lot/in the showroom for three months) was not the car lived up to our expectations. The detail work (we drove away in a new car that had been on the lot/in the showroom for three months) was not perfect, but is it ever? Our son watched cooking shows in the lounge. Everyone was very nice. And nobody was at all pushy, which we really appreciated. Very easy folks to work with. More