Elk Grove Subaru

Our salesman, David Melo, knew his product, listened to what we wanted and needed as far as car and price. He went out of his way to keep us comfortable while the paper work was being prepared. At no tim what we wanted and needed as far as car and price. He went out of his way to keep us comfortable while the paper work was being prepared. At no time did we feel pressured. When he turned us over to Mike Lagandaon from Finance for the signing of the paperwork, Mike was very prepared, organized and a pleasure to work with as well. We would definitely recommend Elk Grove Lasher Subaru to anyone wanting to buy a Subaru over any of the other dealerships because they are down to earth, friendly, knowledgeable and customer oriented. More

We were in a complicated trade-in situation and had We were in a complicated trade-in situation and had visited various dealers in both Elk Grove and Roseville over the last week. When we consider We were in a complicated trade-in situation and had visited various dealers in both Elk Grove and Roseville over the last week. When we considered Subaru, we were unaware of the excellent record and reputation it actually has. We walked onto the lot without expectations considering the week we had just experienced. We figured that the right deal would happen when the time was right. The transaction could have absolutely not happened, but it did, thanks to the friendliness and flexibility that Dave exercised during our visit. Dave was personable, patient, and had a reasonable answer for each of our questions. Dave's willingness to help us out of our other vehicle situation was the element that was truly missing at all of those other dealerships. Making a deal that works for everyone can be difficult, but Dave's efforts did not go unnoticed. Actually, what Dave achieved was greater than just a sale of a single vehicle. After having such an exceptional customer service experience buying a quality product that we are happy to own, my guess is that this will not be our last Subaru purchase. Dave's knowledge of his job was impressive, and he represents Subaru very well in our opinion. Even through the finance and signing process, it was quick, precise, and not stressful. We would absolutely recommend Elk Grove Subaru, and we plan on doing so at every opportunity. More

I did the long drive to get a car that was available and ended up buying a different car. Gabe was the salesperson and I don't see his name above so I checked the box next to Omar who helped run the paperwo ended up buying a different car. Gabe was the salesperson and I don't see his name above so I checked the box next to Omar who helped run the paperwork at the end. Gabe was terrific to deal with - I would certainly want to work with him next time around. Very impressive all the way around, Jeff. More

This review is based on Curtis's service, since we mostly dealt with him. He was very friendly, but a bit overbearing and did not give us much space when we said we needed to discuss amongst ourselves. He dealt with him. He was very friendly, but a bit overbearing and did not give us much space when we said we needed to discuss amongst ourselves. He said nice things, but turned around and offered us a terrible deal, only decreasing it to a more reasonable APR after being asked multiple times. He also promised us $500 off when we started to leave for lunch (even though we had said we would come back), then tried to get out of his offer when we held him to it later. All in all, he made all of us at least a little bit uncomfortable. On the other hand, Omar was friendly, personable, and professional in every aspect of his service. He made us feel that we could trust him and he would find us the best deal possible. I would recommend him highly to anyone looking to finance a car. More

I had a great experience there. They will work their hardest to accommodate you in any way. Gabriel Morales is very knowledgeable and did his best to give me a good deal. Everyone is very friendly and m hardest to accommodate you in any way. Gabriel Morales is very knowledgeable and did his best to give me a good deal. Everyone is very friendly and made me feel very comfortable. The only dislike I wish was that they had shuttle service or so for long waiting services. Over all I would recommend all my friends, family and everyone to go there. More

Mr. Bob Haley provided excellent service and knows his product line very well! We looked at a few different Outbacks and found one that suited my needs. Mr. Omar Feda put the deal together and they both product line very well! We looked at a few different Outbacks and found one that suited my needs. Mr. Omar Feda put the deal together and they both made it happen in a timely fashion. Omar even referred me to an insurance agent that helped me even save some more money on car insurance. Mr. Haley is a very upbeat an positive man and provided a great sales experience I would recommend my family and friends to come see him! Subaru makes an excellent product and this is my second one. Now I have a Outback to go with my WRX. The dealership is very clean and has a nice relaxed vibe! All the other sales associates that I met during my purchase were very friendly. One last note, they even let us bring our dog Jake inside and gave him some water! Jake was right at home as well! Thank You Jason Haley More

I was looking everywhere I possibly could, even out of state, for the car I wanted. I dealt with many dealerships and absolutely hated the process. "You want me to back it out for you, little lady?" Or sw state, for the car I wanted. I dealt with many dealerships and absolutely hated the process. "You want me to back it out for you, little lady?" Or sweaty salesmen telling me that they can't do better than sticker price. My stepdad even got so pissed at one of them that he took off and left me on the lot with him!!! I came across Elk Grove Subaru, and they definitely had the best prices around! I went from looking for a used car to thinking, "hey, I can afford a brand new one!" They beat the prices on some of the used ones I was looking at. So, I made an offer online. I got a response within minutes. I was very clear on what I wanted and for what price and Zach worked with me to get me the price I wanted, and was very responsive. I drove to the dealership the next day to pick up my new car, with my stepdad. There was no hassle, no trying to sell me on anything else. They gave me exactly what I wanted, and my stepdad a hot dog :), didn't try to get me to buy anything else, and they were friendly. I feel like I got a great deal and a better car than I set out to get. I love my new Subaru and I got it to fit our dog crate and it fits so perfectly! I got my Subaru yesterday and I'm absolutely loving it! And my husband and family loves it too! Thanks to Zach and Omar for making it a quick and painless process. I would definitely recommend Elk Grove Subaru for price and service! More

The members of the sales staff were very helpful and patient while working with me. I found it very easy to negotiate a good price, and Curtis was very willing to discuss all of my options when it came patient while working with me. I found it very easy to negotiate a good price, and Curtis was very willing to discuss all of my options when it came to models and accessories. The dealership did not hesitate to have the touch-up team detail the new car and eliminate any scratches from its exterior. I was pleased with their efforts to ensure that I left the dealership as a happy customer. More

I appreciated that it did not take a long time to get the sale completed. Everyone was very knowledgable and friendly. I felt like they did not just sell me a car and say goodbye, I believe if I have furthe sale completed. Everyone was very knowledgable and friendly. I felt like they did not just sell me a car and say goodbye, I believe if I have further questions, they will continue to assist me. It was the best experience buying a car that I have had so far. Most of all NO PRESSURE. I would recommend them to family and friends. More

I had an excellent experience at Elk Grove. Curtis Jare was incredibly helpful in displaying the cars on the lot as well as facilitating the order of my vehicle as one was not available at your location. H was incredibly helpful in displaying the cars on the lot as well as facilitating the order of my vehicle as one was not available at your location. He then kept me updated on the status of the order and called me personally when it arrived. Further the deal we had agreed to in February was honored, he explained all the aspects of the deal to me, and he even went so far as to drive my old vehicle back to my home (I then gave him a ride back) Mike Lagandaon was also very helpful in walking me through the extended warranties and other options and ultimately we settled on an option I am quite happy with. More