Elk Grove Subaru

Walked in and Zach was the first person to come and talk to me. Even though I wasn't down for buying a car right then, he took me around and showed me exactly what I wanted to see and was very knowledgeabl to me. Even though I wasn't down for buying a car right then, he took me around and showed me exactly what I wanted to see and was very knowledgeable. More importantly, he was easy to talk to and didn't make our entire conversation all about "the sale". The next day Dave and I went in and bought the exact car we were looking for. If it wasn't for Zack being so laid back and fun, we were ready to drive all the way to Fairfield to get the model we wanted. Everyone was very nice and helpful and at no time did either of us feel any pressure. We have both dealt with different car dealers in the past and I must say, of all the vehicles I have purchased, I very much enjoyed this experience. Omar was great...as he was doing our closing paperwork I again did not get the "sales pitch". He told us about what he had and what he really believed in and then asked us what we wanted and worked with us until we could get the extras we really wanted at an affordable payment. All around experience: if you want a great car and a great deal with people who really want to see you in a car that you want and that they believe in, then this is the place. More

Zack was very active in pursuing a competitive price for me. Once at the dealership, he was thorough in educating me about the car's components. me. Once at the dealership, he was thorough in educating me about the car's components. More

Me and my family had a great experience! Mike our dealer was very friendly. He was there for whatever we needed. He was very knowledgeable about every car we looked at and was able to talk about the pros an was very friendly. He was there for whatever we needed. He was very knowledgeable about every car we looked at and was able to talk about the pros and cons. He seemed very concerned with our needs and was very patient compared to other dealers. I am extremly happy with my purchase and the price! I will always return back to this dealer and refer everyone I know. More

We want to share our experience buying a car at Elk Grove Subaru. Actually we tried buying an Outback closre to home (Modesto).We had a real bad experience there and just walked out.Next morning I called Elk Subaru. Actually we tried buying an Outback closre to home (Modesto).We had a real bad experience there and just walked out.Next morning I called Elk Grove Subaru (saw ad on TV) and ask for the sales department. I was real fortunate to have gotten Carl Volk. He was great, I told him what I was looking for, he said there may be 2 or 3 Outbacks like I wanted. He called me back within 30 minutes, I made an appointment for the next morning, drove 1 1/2 hours, met Carl, and bought our 2012 Outback. First car he showed us. We already have a 2001 Forester, so we know Subarus are the best. Thank you Carl and Mike you guys are the best. Manuel and Carla De Oliveira More

Cedric Martin was very helpful. When I first came to the dealership, I still had no idea what kind of car I wanted. He knew I wanted something that was a gas saver, so he walked me through all the ones he t dealership, I still had no idea what kind of car I wanted. He knew I wanted something that was a gas saver, so he walked me through all the ones he thought would fit me best. We finally chose one, and when it came to discussing prices, he made it very reasonable. Overall, I'm happy about this whole experience and how it turned out. More

Cedric gave great service and had an awesome attitude! I like when people take their time and help me instead of rushing on to the next customer. like when people take their time and help me instead of rushing on to the next customer. More

Great customer service. Not pushy. Followed through on all options and incentives promised. Provided informative information about Subaru. The sales process was quick and thorough. all options and incentives promised. Provided informative information about Subaru. The sales process was quick and thorough. More

We had a very good experience with Dave Melo and Omar. Dave was very helpful and knowledgeable about the cars and the brand in general. He gave just the right amount of information without overloading us Dave was very helpful and knowledgeable about the cars and the brand in general. He gave just the right amount of information without overloading us. Even though we were there very late after the dealership had closed for the evening they in no way made us feel rushed into a decision. Dave took his time showing us the details of the car before we drove away again, even though it was nearly 11pm. He very much went the extra mile. Omar was very thorough but quick in his communication of the financing options and aftermarket additions. He again, did a great job of taking his time describing our options even though the late hour. He was patient and took his time answering our questions. More

We bought a new Impreza at Elk Grove and I can't say anything negative about this dealership. Sonny & Carl, along with their finance manager were all a pleasure to deal with. Got a great price on the anything negative about this dealership. Sonny & Carl, along with their finance manager were all a pleasure to deal with. Got a great price on the vehicle, and the whole process was painless! Highly recommend. More

We had a great experience at Elk Grove Subaru, Carl the sales guy was friendly and was not pushy- he wanted to make sure we had a car we were comfortable with not only in style but also in price. We went i sales guy was friendly and was not pushy- he wanted to make sure we had a car we were comfortable with not only in style but also in price. We went into the dealership thinking we wanted a certain model of car but with Carls help we ended up in a car that was right for us. Omar was very helpful in getting us the best finance rate and did not push any unnecessary products on us. Over all we had a great experience and would highly recommend this dealership to everyone. We will be taking the car back to this dealership for our routine maintenance. More