Elk Grove Subaru

MY wife and I bought a 2013 Outback 2.5i Limited from Elk Grove Subaru on October 6, 2012. It was our first new car purchase since 2002, one reason being that we do not enjoy the new car purchasing process. Grove Subaru on October 6, 2012. It was our first new car purchase since 2002, one reason being that we do not enjoy the new car purchasing process. Elk Grove Subaru demolished all of our low expectations with fantastic customer service and a relatively painless and quick process. We worked with Ross Sall and also had contact with Saun Mir and Omar Feda. We can say without any hesitation that Ross provided great service and is a genuinely warm and helpful person. We made three visits to Elk Grove Subaru before buying and even though the first two visits were information gathering and test driving only, we always felt welcome. Even the day we went to make a deal, we never felt pressure and felt like Ross, Suan and Omar were more concerned that we were making a good decision and getting what we wanted than with making a sale. Negotiating a fair price was easy -- we had done our homework, I told Ross what we wanted to pay, and with one gracious and quick discussion, we got what we believe is a very fair price for our new Outback. Even though there is a ton of information available on the internet, Ross really knew the Outback and offered plenty of good information and advice. We are thrilled with our car buying experience and would highly recommend Lasher Elk Grove Subaru to anyone thinking about buying a new Subaru. More

The folks at Elk Grove Subaru gave us the time and space, as well as all of the information we needed, to make our decision to buy. Even though we did not buy the first day we came shopping, they maintained as well as all of the information we needed, to make our decision to buy. Even though we did not buy the first day we came shopping, they maintained the special deal and trade-in for us. More

Never in my life have I been treated with such care and competence. The sales department was firm but fair, the finance department was informed and helpful, The service department was beyond anything tha competence. The sales department was firm but fair, the finance department was informed and helpful, The service department was beyond anything that I have ever encountered! I recommend this dealership without any hesitation to anyone who needs a new or used truck or car! More

Carl was one of the main reasons we followed up with buying our Subaru at Elk Grove. He was friendly, personable, and had a down to earth approach. He found the exact car we wanted and made the transac buying our Subaru at Elk Grove. He was friendly, personable, and had a down to earth approach. He found the exact car we wanted and made the transaction easy. We had a three hour drive to pick up the car and didn't want to spend extra time with unnecessary discussions. Thank you Carl for an easy purchase. More

Elk Grove Subaru is excellent. Dickson is a wonderful sales person. My experience there was awesome. Comparing this dealership to another that I visited before, the customer service is excellent. This is sales person. My experience there was awesome. Comparing this dealership to another that I visited before, the customer service is excellent. This is my first time buying a new car and Dickson was very patient with me. He took the time to explain all the details from the safety features to gas efficiency. I came back the next day to bring my parents and again, he was very patient going through all the details and answering all my parents' questions. It's been about 2 weeks since I first visited, and I am very satisfied with my decision. I love my Subaru Impreza and I highly recommend this dealership. If you're looking for a honest and professional experience with excellent costumer service, Dickson is your guy to go to. More

I have rated Elk Grove Subaru great in all categories because of the excellent treatment my family and I received during our recent car buying experience. The three sales people we worked with were kind because of the excellent treatment my family and I received during our recent car buying experience. The three sales people we worked with were kind, genuine and not at all pushy, we appreciate that so very much! It truly was an unexpected pleasant experience buying our new Outback from this dealership. Dickson Yip went the extra mile to find the perfect Outback for our family when the car I had initially looked at, sold the day before we came in to make our purchase. We also benefited from the special sale pricing. After extensive online searching and a visit to one other dealership we found the best price (and the nicest sales people) @ Lasher's. The kids were comfortable (& safe) in the lounge w/ the big screen TV and visible to us during most of the negotiations. The dealership offered complimentary water, tea & coffee. We will be repeat customers @ Elk Grove Subaru. Thanks again fellas! More

I was very impressed with Dickson's intelligence,politeness and perseverance in working with me to get the best car at a great price.He was very professional yet very personable.It was intelligence,politeness and perseverance in working with me to get the best car at a great price.He was very professional yet very personable.It was a pleasure to buy a car at Lasher's. As a matter of fact a dealership an hour closer to home(Napa)was ready to negotiate a price closer to Dickson's offer...yet I decided that since integrity rates high on my priority list I would continue on to Elk Grove.I wasn't disappointed.From the receptionist to the finance director and everyone else I interacted with I had a positive experience. I am very satisfied with my new Subaru. I will recommend your dealership to anyone I meet looking for a new car. I'll be back for my next purchase as well.Thank you. More

Overall a good experience. We got the car we wanted with the features we wanted as well. Curtis was knowledgeable and sped up the process as much as possible. the features we wanted as well. Curtis was knowledgeable and sped up the process as much as possible. More

Buying a car is not always the greatest experience. Carl was able to jump through hoops and hurdles to get get exactly what we wanted. was able to jump through hoops and hurdles to get get exactly what we wanted. More

We were very happy with David. He knew the subaru inside and out, answered all our questions fully and beyond. He stayed later to make sure I knew how to work the car. I would definitely recommend David t and out, answered all our questions fully and beyond. He stayed later to make sure I knew how to work the car. I would definitely recommend David to our friends to purchase a car. More