Elk Grove Subaru

Finance dept could be better organized. I've been called to finish credit app and when I got there Brandon Vaugn was not aware that I was coming in. Lack of communication between departments could improve to finish credit app and when I got there Brandon Vaugn was not aware that I was coming in. Lack of communication between departments could improve More

Overall all interactions were great. The transaction through Cartelligent was seamless. Working with your team was easy and pleasant. Thanks a ton for a job well done! through Cartelligent was seamless. Working with your team was easy and pleasant. Thanks a ton for a job well done! More

They made my experience in purchasing my first new car painless and pleasant!! Very personable and easy to work with!!! All of my needs were met with a smile! I would highly recommend the team at Elk Grov painless and pleasant!! Very personable and easy to work with!!! All of my needs were met with a smile! I would highly recommend the team at Elk Grove Subaru if you are looking to purchase a Subaru! More

Very helpful, straight forward, and not pushy. I walked out of two other dealers before I came here. I knew what I wanted, they gave me a deal I was happy with and I was back out the door as quick as reaso out of two other dealers before I came here. I knew what I wanted, they gave me a deal I was happy with and I was back out the door as quick as reasonably possible. More

Zack was very quick to respond to my Internet inquiry. He was very understanding and willing to work with my requests without having me feel pressured in any way. Even after everything was settled online, he was very understanding and willing to work with my requests without having me feel pressured in any way. Even after everything was settled online, he took the time to walk me through all of the features in person and answered my questions very thoroughly. Mike got me through the financing and paperwork quickly and he was very pleasant to work with! More

There was no pressure. Appreciate that very much when shopping for a car. It is a real turn off. Our salesman, Carl, was very friendly & helpful - he answered all the questions we had. He followed thr shopping for a car. It is a real turn off. Our salesman, Carl, was very friendly & helpful - he answered all the questions we had. He followed through with us even after we bought the car - we wanted to purchase a mat for the back of the Forester & he took us to the parts department. We would give him a 10+ rating. The best car salesman we ever dealt with. Also Mike Lagandaon - would give him a high rating - made signing paperwork fun. A tiny bit of pressure but we received a good deal on a warranty so everything was fine there. More

Curtis was very helpful in the purchase of this car. I had located it on the Subaru website but was not sure I liked the color. He even offered to take a picture of it with his cell phone and send it to had located it on the Subaru website but was not sure I liked the color. He even offered to take a picture of it with his cell phone and send it to me (I live in the Bay Area), but the light was wrong and it didn't come out. More

Mike was easy to work with and very accommodating. We worked out a reasonable price and negotiated a fair deal for my trade in. I will continue to due business with EG Subaru in the future and would reco worked out a reasonable price and negotiated a fair deal for my trade in. I will continue to due business with EG Subaru in the future and would recommend them to anyone. Thanks for the quick and fair service! -Carl More

Everything went off without a hitch. Not all was as expected as Mike Waller managed to come up with a price that was much less than the previously agreed upon price! We have already refered several expected as Mike Waller managed to come up with a price that was much less than the previously agreed upon price! We have already refered several people there! More

Zack was amazing! Very personable and responsive. I got a call from him within minutes after requesting an e-quote and dealt with him from start to finish. It was especially nice that Zack was able to got a call from him within minutes after requesting an e-quote and dealt with him from start to finish. It was especially nice that Zack was able to get me pre-approved for financing without stepping foot into the dealership. I live 2 hours away from Elk Grove and had I not been pre approved, I probably would not have made the drive. So, thank you Zack for all of your hard work, your laid back personality and mostly, for getting me into a new car that I can afford. It was definitaly my pleasure working with you. More