Elk Grove Subaru

Hi Hi, been so busy with my elderly dad - Zach did a great job with me, an old, crazy lady. I bought this car sight unseen but this is my 6th Subbie. I do have one suggestion if any of you have to deal great job with me, an old, crazy lady. I bought this car sight unseen but this is my 6th Subbie. I do have one suggestion if any of you have to deal with a crazy nut like me again. Send pics of the car via e-mail so the buyer can see color etc. Car runs fine, it is a Subaru afterall and I hope the mileage gets up a bit. I have over a thousand miles on it now and am only getting 29+ mpg. The 2010 was 32 when I turned it in to you. Carol More

Dealer was very prompt and quick. I called ahead to get the paperwork started and the process was very smooth. I am very satisfied by this dealer. the paperwork started and the process was very smooth. I am very satisfied by this dealer. More

The overall experience was great. I went to test drive a few Subaru models and narrowed down which one I wanted. I ended up getting a killer deal that I couldn't resist and bought the car the same day. Kurt few Subaru models and narrowed down which one I wanted. I ended up getting a killer deal that I couldn't resist and bought the car the same day. Kurtis Jare was very helpful, friendly and enthusiastic. He is very knowledgeable about all Subaru's and I would highly recommend him. More

It was an wonderful experience. i have purchased many It was an wonderful experience. i have purchased many cars over the years and this was by far the best experience. They were very helpful and patie It was an wonderful experience. i have purchased many cars over the years and this was by far the best experience. They were very helpful and patient in explaining all my options. I really appreciated how willing they were to let me test drive and give me information without feeling pressured. My daughter and her husband recommended the dealership because they had purchased 2 cars themselves and had such a wonderful experience. More

It was nice not to have to leave the dealership to look for lunch during the purchase process. Dickson showed us the hamburger stand located in the Acura Dealership. The hamburger stand makes excellent b for lunch during the purchase process. Dickson showed us the hamburger stand located in the Acura Dealership. The hamburger stand makes excellent burgers at a reasonable price. More

Bought a 2013 Legacy 2.5i Limited from Mike Carlson. From the initial email contact, Mike was professional and never pushy. I stopped by unannounced one evening for a test drive and was helped by Dick From the initial email contact, Mike was professional and never pushy. I stopped by unannounced one evening for a test drive and was helped by Dickson Yip, who again, was courteous and not pushy. Several days later, I let Mike know I would be in on a Sunday afternoon. The specific model I wanted was not in stock and Mike made arrangements to have it delivered from Carson City and ready for me to take delivery that evening. The negotiation was a breeze, my expectations on my trade-in were realistic and I received a fair price for it. We hit my monthly payment target in two steps. Mike went above and beyond to make sure I left a happy customer. More

We have purchased three cars from this dealership in the last three months. We were trated well and Rod Kielm made the whole thing easy.We will be back when it's time for our next one. last three months. We were trated well and Rod Kielm made the whole thing easy.We will be back when it's time for our next one. More

We had an extremely positive experience leasing our new Suburu Forester at Elk Grove Suburu. Mike Carlson took the time to review all aspects of the car buying experience; he discussed the differences bet Suburu Forester at Elk Grove Suburu. Mike Carlson took the time to review all aspects of the car buying experience; he discussed the differences between purchasing and leasing, and we talked about the the type of cars that would fit our lifestyle. While looking at several available cars on the lot, Mike shared the differences and similarities between the cars we looked at and what we should be looking out for. Mike is knowledgeable and super friendly which made us feel very at ease. Once we made our decision, Mike assisted in getting our leasing/loan documents processed and approved within an hour! He suggested some accessories to make our car even better and we took advantage of his recommendation. Elk Grove Suburu has a very nice showroom and the people there are very friendly and helpful. As soon as we walked in the door, we were greeted warmly. No more than five after we got there, we were met by Mike who made us feel very welcomed and that we were his #1 client. Overall, I would highly recommend ElK Grove Suburu, and especially Mike Carlson, to all of our friends, family and co-workers! We love our new Suburu Forester! Thank you Mike!!! More

My husband and i went here to purchase our frist vehicle together and Mike C. made the experience amazing!! Mike L. In finance was also very understanding because we had our two children with us who were st together and Mike C. made the experience amazing!! Mike L. In finance was also very understanding because we had our two children with us who were starting to get really impatient.. Thanks Mike C !! And Mike L. More

This was the first experience I've had with a dealership that I could describe as pleasant. The staff who worked with me was very courteous and honest and the deal was off the hook. dealership that I could describe as pleasant. The staff who worked with me was very courteous and honest and the deal was off the hook. More