Elk Grove Subaru
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The overall experience was great. I went to test drive a few Subaru models and narrowed down which one I wanted. I ended up getting a killer deal that I couldn't resist and bought the car the same day. Kurt few Subaru models and narrowed down which one I wanted. I ended up getting a killer deal that I couldn't resist and bought the car the same day. Kurtis Jare was very helpful, friendly and enthusiastic. He is very knowledgeable about all Subaru's and I would highly recommend him. More
It was an wonderful experience. i have purchased many It was an wonderful experience. i have purchased many cars over the years and this was by far the best experience. They were very helpful and patie It was an wonderful experience. i have purchased many cars over the years and this was by far the best experience. They were very helpful and patient in explaining all my options. I really appreciated how willing they were to let me test drive and give me information without feeling pressured. My daughter and her husband recommended the dealership because they had purchased 2 cars themselves and had such a wonderful experience. More
It was nice not to have to leave the dealership to look for lunch during the purchase process. Dickson showed us the hamburger stand located in the Acura Dealership. The hamburger stand makes excellent b for lunch during the purchase process. Dickson showed us the hamburger stand located in the Acura Dealership. The hamburger stand makes excellent burgers at a reasonable price. More
Bought a 2013 Legacy 2.5i Limited from Mike Carlson. From the initial email contact, Mike was professional and never pushy. I stopped by unannounced one evening for a test drive and was helped by Dick From the initial email contact, Mike was professional and never pushy. I stopped by unannounced one evening for a test drive and was helped by Dickson Yip, who again, was courteous and not pushy. Several days later, I let Mike know I would be in on a Sunday afternoon. The specific model I wanted was not in stock and Mike made arrangements to have it delivered from Carson City and ready for me to take delivery that evening. The negotiation was a breeze, my expectations on my trade-in were realistic and I received a fair price for it. We hit my monthly payment target in two steps. Mike went above and beyond to make sure I left a happy customer. More
We have purchased three cars from this dealership in the last three months. We were trated well and Rod Kielm made the whole thing easy.We will be back when it's time for our next one. last three months. We were trated well and Rod Kielm made the whole thing easy.We will be back when it's time for our next one. More
We had an extremely positive experience leasing our new Suburu Forester at Elk Grove Suburu. Mike Carlson took the time to review all aspects of the car buying experience; he discussed the differences bet Suburu Forester at Elk Grove Suburu. Mike Carlson took the time to review all aspects of the car buying experience; he discussed the differences between purchasing and leasing, and we talked about the the type of cars that would fit our lifestyle. While looking at several available cars on the lot, Mike shared the differences and similarities between the cars we looked at and what we should be looking out for. Mike is knowledgeable and super friendly which made us feel very at ease. Once we made our decision, Mike assisted in getting our leasing/loan documents processed and approved within an hour! He suggested some accessories to make our car even better and we took advantage of his recommendation. Elk Grove Suburu has a very nice showroom and the people there are very friendly and helpful. As soon as we walked in the door, we were greeted warmly. No more than five after we got there, we were met by Mike who made us feel very welcomed and that we were his #1 client. Overall, I would highly recommend ElK Grove Suburu, and especially Mike Carlson, to all of our friends, family and co-workers! We love our new Suburu Forester! Thank you Mike!!! More
My husband and i went here to purchase our frist vehicle together and Mike C. made the experience amazing!! Mike L. In finance was also very understanding because we had our two children with us who were st together and Mike C. made the experience amazing!! Mike L. In finance was also very understanding because we had our two children with us who were starting to get really impatient.. Thanks Mike C !! And Mike L. More
This was the first experience I've had with a dealership that I could describe as pleasant. The staff who worked with me was very courteous and honest and the deal was off the hook. dealership that I could describe as pleasant. The staff who worked with me was very courteous and honest and the deal was off the hook. More
Visited Elk Grove Subaru based on high ratings on Dealer Rater. Salesman, Ross, was friendly. Wanted to buy a new 2013 Forester. Found the car I wanted. Had a tradein also. Things were going great unti Rater. Salesman, Ross, was friendly. Wanted to buy a new 2013 Forester. Found the car I wanted. Had a tradein also. Things were going great until they showed me my credit score and value for tradein. They came back with my credit score almost 50 points lower than what it was when I checked the exact same credit reporting agency at the same time. Told me my interest rate would be 15%. Then they undervalued my tradein by $3000 based on KBB tradein value. Sales manager didn't even come out to talk to me or explain anything. Seemed too busy with other deals even though it was a weekday and not that crowded. Told me they would contact me later. Never heard anything back. I also tried to request information on a vehicle online with their internet department before I went into the dealership and never heard anything back. Won't be going to back to this dealership and won't recommend it to anyone. Update: A week and a half have passed and Elk Grove Subaru has made little if any attempt to respond or do anything. I even offered to give them a second chance to work with me on the deal. So instead I went to Folsom Lake Honda and ended up buying a new automobile. Much more professional and willing to work with customer than Elk Grove Subaru. I ended up getting the Kelly Blue Book value for my tradein, received an interest rate of half what Elk Grove Subaru offered, and bought my new Honda for under invoice cost. I would highly recommend Folsom Lake Honda, A+++++ experience. Not sure where all the high ratings are coming from for Elk Grove Subaru. In my previous experiences with other Elk Grove car dealers of different manufactures, I have also had not so great experiences with them. More
I was looking for an Impreza, and needed to trade in my Toyota. I first talked to another dealership in the Bay Area, and while I was driving there, I called Mike Waller to see if he had the car I wanted. Toyota. I first talked to another dealership in the Bay Area, and while I was driving there, I called Mike Waller to see if he had the car I wanted. He did, in the exact color I wanted, and he gave me a price for the car and a trade-in value that was $3,000 better than the Bay Area dealer, and I got 1.9% financing! I will definitely recommend Elk Grove Subaru to anyone, and everyone. More