Elk Grove Subaru

Gavin answered all our questions honestly and actually helped us with the price we had in mind. His pleasant demeanor made the transaction easier. Lasher, give this guy a raise!!! helped us with the price we had in mind. His pleasant demeanor made the transaction easier. Lasher, give this guy a raise!!! More

Recently went to Elk Grove Subaru to look at purchasing a Impreza. When we arrived we met Mike Carlson, let me say he is absolutely the best car salesman the we have ever met. He is very knowledgeable and ma Impreza. When we arrived we met Mike Carlson, let me say he is absolutely the best car salesman the we have ever met. He is very knowledgeable and makes you feel like one of his friends, not just a car buyer. He showed uu all of our options and was not pushy in any aspect of this car buying process. He got us a great deal and the car that we wanted. Brandon Vaughn in financing was also great he took his time to go over the loan and extended warranty options. He was very personable and honest. We had an all around great experience with Elk Grove Subaru and would buy there again. More

Dave was very professional and explained every detail.This was the best car buying experience we have had in our life. Thanks Rich Baker We love our Subaru. detail.This was the best car buying experience we have had in our life. Thanks Rich Baker We love our Subaru. More

Buying a new car can be very intimidating and stressful. The people I dealt with at Elk Grove Subaru made this purchase enjoyable and easy. I felt like they were helping me make the right decisions for ME a The people I dealt with at Elk Grove Subaru made this purchase enjoyable and easy. I felt like they were helping me make the right decisions for ME and that I would leave very happy with this important purchase. I would highly recommend them and would return to do business with them in the future. More

Elk Grove Subaru was also the first dealership in our situation with an immediate response for a Forester. As soon as we walked in we were greeted and introduced to Mike Carlson, Internet Director. We situation with an immediate response for a Forester. As soon as we walked in we were greeted and introduced to Mike Carlson, Internet Director. We can't say enough good things about Mike. He was a great guy, very professional, yet were personable. All the other staff were very nice as well. Mike took good care of us from the beginning until the end. Purchasing our Forester with practically no hassles made for a very nice experience. However, we did find the Finance Department to be a bit pushy with the selling of an extended warranty, which we did not want. Would definitely recommend this dealership to others. More

David Melo was very professional, pleasant, and courteous. He was also patient and did not push me - which I much appreciated. He waited until I contacted him the second time. When I did call hi courteous. He was also patient and did not push me - which I much appreciated. He waited until I contacted him the second time. When I did call him, he was very nice and answered a couple questions even though he was not at work. I ended keeping him on the phone longer than I should have. On buying the vehicle, again he answered some questions and we drove around to find the vehicle that I wanted. Jeremy R - Finance - was very personable and a good salesperson also. He pushed to sell the Warranty and Finishing Touch, but we ended by negotiating. Bill Floyd was professional and courteous. When I took the Forester for the Finishing Touch I showed him a scratch that had been on the car when I purchased it - I hadn't noticed it before purchasing. He told me that the service would probably take care of it. When I picked up the car (SUV?), I noticed it was still there, but didn't say anything. Then Mr. Floyd came out with another gentleman and they looked at it together. They said that Mr. Melo would be in contact with me regarding the scratch. On leaving the lot, a young man (didn't catch his name) added water to the Coolant - the blue symbol was on and had been before. He answered my question very politely and clearly. He also smiled - very nice. Overall my experience at Elk Grove Subaru was great. I am still waiting for David Melo to contact me regarding the scratch as Mr. Floyd said he would. It's only been a few days. More

Elk Grove Subaru was the first dealership, with an immediate response, for a Forester. Mike Carlson went out of his way to find the color and options we wanted...with a no hassle great price! immediate response, for a Forester. Mike Carlson went out of his way to find the color and options we wanted...with a no hassle great price! More

Pleasant experience..Curtis was very detailed and did a great job! Finance dept. was easy to deal with and we were in and out fairly quickly! great job! Finance dept. was easy to deal with and we were in and out fairly quickly! More

We were looking for a SUV to replace our elderly Toyota. After looking at Nissan, Toyota and Honda we found that the Subaru best fit our needs. We initially looked at Foresters, but prefered the Outback af After looking at Nissan, Toyota and Honda we found that the Subaru best fit our needs. We initially looked at Foresters, but prefered the Outback after a test drive. Our local dealer did not have the model in the color or accessorized the way we wanted so I searched for one online. We found several 2013 models that met our requirements and one dealer (Elk Grove Subaru) not only had what we wanted, but also advertized a discounted price on all their remaining 2013 Outbacks. I called, reached David Melo, and scheduled an appointment for later that day. We drove to the dealership, saw the vehicle, met David and went for a test drive. We liked the vehicle and David was very thorough and knowledgeable with any questions we had. We decided to purchase the vehicle and were very pleased with the transaction as well as all the staff we met at Elk Grove Subaru. I would not hesitate to recommend David Melo and the Elk Grove Dealership to anyone looking for a new Subaru. More

I had a very good experience. Everyone was nice and took good care of me while I was there. I was unsure what I wanted to buy and Mr Hall spent a lot of time test driving cars with me and telling me each on good care of me while I was there. I was unsure what I wanted to buy and Mr Hall spent a lot of time test driving cars with me and telling me each ones individual perks. I definitely left happy with the car I had chosen. More