Elk Grove Subaru

I drove 97 miles away and back, twice, to get my new, 6-speed manual, BRZ Limited at Elk Grove Subaru rather than any of the Subaru dealerships in the SF Bay Area. Mike Carlson is just better than any o 6-speed manual, BRZ Limited at Elk Grove Subaru rather than any of the Subaru dealerships in the SF Bay Area. Mike Carlson is just better than any other Subaru dealer I spoke to. I knew I wanted the BRZ for a long time, but had a lot of trouble getting what I needed from the Subaru dealers in the SF Bay area. I had to go out of my way until I found someone who could give me a straight-forward, fair price and the package I was looking for. This was Mike Carlson in Internet Sales. He responded to my email very quickly and answered all of my questions directly and with exactly the information I had requested. I asked if he'd order a specific color and package for me, he said he would. I needed to know how much I should expect to pay, so I asked him: how much will it cost, out-the-door? Mike responded with a number. I hadn't had any luck with these questions talking to other dealers, usually once I asked about price they would stop responding all together. Mike earned my business with his honesty and integrity. I made my first trip out to the dealership to order my BRZ, arranged for my order, and came home knowing it could be several months before I would see my car. Mike told me exactly what I could expect, he never tried to downplay the details just to make a sale; he was direct and honest. Mike kept up regular email communication with me: always using my preferred method of communication, to give me updates and new details. A few months later he told me my new BRZ was expected in and that I would be able to pick it up, so I drove my last 100 miles in my old Forester to Elk Grove. The purchase process went smoothly and I was off in my new car. Mike and the folks at Elk Grove Subaru made this entire process quite simple and pleasant. I would recommend that anyone shopping for a Subaru in the SF Bay Area shop with Mike, for a modern experience that challenges your expectations about buying a car. Internet sales are the future of auto sales and Elk Grove Subaru has it right, More

I started searching for a new Subaru and went to two other dealerships first. The fist one Maita was closer to the house the second one was in Roseville close to a friends house. I received the same poo other dealerships first. The fist one Maita was closer to the house the second one was in Roseville close to a friends house. I received the same poor quality service from both. Maita did not have anybody working that could find the vehicle I was looking for and did not have anyone certified to give me a quote on the vehicle I was looking to trade in. I went to Roseville when visiting a friend thinking I would get something accomplished but I was wrong. We walked around floor for about ten minutes before anyone bothered asking if we needed help, once a representative started assisting us he was told by his supervisor to go help out another customer that had just arrived, even though we had an appointment. The second representative took down the information from me and stated they had the car I was looking for but could not find it because his manager took it to San Jose for a convention but could have it back for me to buy, with all those miles on it. When I mentioned I was looking for an appraisal on my vehicle he instantly told me to come back another day because they were too busy to help me in that department. Yes I was turned away. I came home deflated and was about to give up but I saw there was a dealership in Elk Grove also and sent my request to and within minutes Bruce Cunningham called and e-mailed me with a car he had on the lot meeting my request. When I arrived my family and I were greeted as soon as we walked into the showroom floor. Bruce was kind enough to work with me and answer all my questions. I felt that the Subaru dealership was looking to get my business and did everything possible for me to walk out of there with the car I wanted. Mike Lagandon was very kind and helpful as well. I have purchased a few vehicles and this was by far the easiest process. I will definitely let people know about my experience at Elk Grove Subaru. More

Dickson Yip was fantastic in getting us a good deal on our 2014 Subaru Outback. Service was prompt and attentive. We have no complaints whatsoever. our 2014 Subaru Outback. Service was prompt and attentive. We have no complaints whatsoever. More

All the people we interacted with were friendly and helpful. Even though we live 3 1/2 hours away, we found the exact car we wanted for a lower price here, and the drive was well worth it. helpful. Even though we live 3 1/2 hours away, we found the exact car we wanted for a lower price here, and the drive was well worth it. More

I recently purchased a new 2014 Subaru Outback with the help of Chris Fuelner and Rod Kiehm. Both of these gentlemen were very helpful in helping me select a car that fit my needs and budget. They were c help of Chris Fuelner and Rod Kiehm. Both of these gentlemen were very helpful in helping me select a car that fit my needs and budget. They were considerate, professional and communicated very effectively. The paperwork was completed in a timely manner. Overall, purchasing this vechicle was a very pleasant experience and I would highly recommend either of these gentlemen. I am very happy with the Subaru Outback and plan on keeping this vechicle for a long time. We live in the Sierra Nevada Foothills and I feel confident and safe driving this car in the mountains and inclement weather. Sincerely, Jennifer Hughes More

Recently purchased a 2013 Subaru XV Crosstrek, after having purchased a 2012 Subaru Impreza last year. Neither of us is fond of the "car buying experience", but dealing with Saun Mir, and several othe having purchased a 2012 Subaru Impreza last year. Neither of us is fond of the "car buying experience", but dealing with Saun Mir, and several other folks at Elk Grove Subaru, made the event much easier. Everyone there was very patient with our endless questions and issues -- including having to amend our contract. Wonderful folks to deal with. Reaching a decent price was easy. We did not feel pressured in any way, ever. Saun was very personable, friendly, and bent over backwards to help us out with every single thing that came up. It was getting late in the day when the vehicle was detailed, and they overlooked a couple of things, but we easily remedied those at home. No worries. Great experience -- about as good as buying a car can be! More

I came to Elk Grove Subaru and wanted to look at the 2014 Subaru Forester. I had already done my research so I knew a lot of the features it had, but Curtis was very thorough and made sure I knew exactly wh Subaru Forester. I had already done my research so I knew a lot of the features it had, but Curtis was very thorough and made sure I knew exactly what I was getting. There were some things I wanted, and Curtis made sure the car I was buying had it all. He was very detailed, honest, and respectful which made the negotiation process so much more pleasant. More

Great experience buying a 2014 Forester. Mike and Jeremy were attentive and thorough. We got the color and options we wanted at a good price. were attentive and thorough. We got the color and options we wanted at a good price. More

I had a great experience working with Peter Allen. I had a great experience working with Peter Allen. He responded to my online request and subsequent e-mails quickly and made the process of selec I had a great experience working with Peter Allen. He responded to my online request and subsequent e-mails quickly and made the process of selecting a car\dealership easy :). When I showed up in person to purchase my BRZ he was extremely helpful and friendly (along with Jeremy) and I would definitely recommend for anyone to work with them in the future when purchasing a Subaru. I didn't feel pressured at all during the purchase which my was #1 priority. Thanks again guys for the help! I love my car! More