Elk Grove Subaru

Knowledgeable about different Subaru models. Mike stepped in for Mark Peterson, who was updating us when the outback 3.6 would arrive so we can test drive. He left me a message that some have arr Mike stepped in for Mark Peterson, who was updating us when the outback 3.6 would arrive so we can test drive. He left me a message that some have arrived. We had some time that afternoon and came in. Unfortunately Mark was called for a family emergency. Mike brought the 3.6 to test drive as well as the 2.5. He was very knowledgeable about both models and answered our questions directly and clearly. After providing us the available exterior and interior colors available, we decided on one. He was efficient with the paper work for completion and ready for Jeremy to finalize. Great job Mike. More

best car buying experience we've had! We were very happy working with Mike Carlson. He is very professional, no pressure, didn't take all day (like most car buying experiences) and was tru We were very happy working with Mike Carlson. He is very professional, no pressure, didn't take all day (like most car buying experiences) and was true to the price quoted through our online communications. Once we purchased our new Outback he spent a lot of time making sure we got familiar with all the "bells & whistles". We would definitely recommend Mike and Elk Grove Subaru! M&B More

Great experience! Very happy with this dealership and the service provided by our sales person Curtis. You have a lifetime customer because of Curtis, and we look forwa Very happy with this dealership and the service provided by our sales person Curtis. You have a lifetime customer because of Curtis, and we look forward to working with him again in the future! More

"Our experience of of buying a new Subaru was great" We love our new Subaru Forester! For a couple in our 70's, it was a great experience. We found the staff friendly and courteous. Michelle Thomas, ou We love our new Subaru Forester! For a couple in our 70's, it was a great experience. We found the staff friendly and courteous. Michelle Thomas, our Sales Consultant, was very informative, patient and friendly. She did not try to sell us a car with more expensive features than we really needed. Sincerely, Jim and Beverley Jones More

great experience It didn't take as long as expected. I was worried that it would take all day due to people telling me it takes a long time to buy a car. It didn't take as long as expected. I was worried that it would take all day due to people telling me it takes a long time to buy a car. More

Great experience for a 1st time buyer Though I bought a used car that was not a Subaru, Mark was very helpful and made my experience a very positive one. Set up an appointment with him and Though I bought a used car that was not a Subaru, Mark was very helpful and made my experience a very positive one. Set up an appointment with him and was surprised that when I got to the dealership, the car I was interested in was ready at the front door. He was able to address all my questions from start to finish. I am not just happy but I am thrilled with his professionalism. Definitely, Mark will be my #1 choice when I get my own Subaru in the future. More

Thank You! Courtesy staff, friendly, and clean. Mr. Melo was extremely imformative. He truly loves what he does , can clearly explain the car and believes in t Courtesy staff, friendly, and clean. Mr. Melo was extremely imformative. He truly loves what he does , can clearly explain the car and believes in the Subaru automobile. More

Great customer service I went to several dealerships stretching from Roseville to Elk Grove and Tim at Elk Grove Subaru, his customer service, and his knowledge of the cars I went to several dealerships stretching from Roseville to Elk Grove and Tim at Elk Grove Subaru, his customer service, and his knowledge of the cars that I was interested in was the deciding factor on where I was going to buy my car. Everyone I met there was friendly and professional but if I had a friend that was looking to buy a car I would without a doubt point them in Tim Carlson's direction. More

I purchased the car I wanted at a great price . This dealership gave me the best price with no pressure. The salesman followed through with the price, color, and time we could pick up the vehicle This dealership gave me the best price with no pressure. The salesman followed through with the price, color, and time we could pick up the vehicle. I would definitely recommend this dealership to my friends and family . More

Great Knowledge of vehicle and customer service We went in there on Saturday and said were interested in a 2017 Subaru Forester, preferably in white, but Subaru in Elk Grove did not carry at the mom We went in there on Saturday and said were interested in a 2017 Subaru Forester, preferably in white, but Subaru in Elk Grove did not carry at the moment. Michelle made sure to have that exact car there by Monday on our scheduled appointment. Very nice lady and full of knowledge and passion for these cars. Not pushy, but reasonable with our price range. We walked out of that door Monday night with our perfect family car with such a great deal!! We are very happy campers with Elk Grove Subaru! More