Elk Grove Kia
Elk Grove, CA
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Wonderful, friendly service. Herbie really listened to what we wanted. We didn't find a truck at Kia initially so went to another dealer in the automall. Herbie found a new arrival in the prep area that what we wanted. We didn't find a truck at Kia initially so went to another dealer in the automall. Herbie found a new arrival in the prep area that he thought would meet our needs and found us in the automall to tell us. We looked at a comparable vehicle at another dealer but went back to Kia to see the truck Herbie told us about. He was right about it meeting our needs, we ended up buying from Herbie. More
I would have to say that this purchase(lease) was my most I would have to say that this purchase(lease) was my most enjoyable experience buying a car. John Gould was awesome!!! He made the transaction as sea I would have to say that this purchase(lease) was my most enjoyable experience buying a car. John Gould was awesome!!! He made the transaction as seamless as possible and had terrific knowledge of the vehicle I wanted to purchase. It's a terrific atmosphere at Elk Grove Kia, thats something that most dealerships can't produce! Thanks John! Regards, Craig H. More
I came down from Redding Ca. I brought my son and daughter with me. We were well pleased with the customer service from all three employees. We were very impressed with Mo. He was such a friendly guy daughter with me. We were well pleased with the customer service from all three employees. We were very impressed with Mo. He was such a friendly guy and very detailed in information on this car. He did not pressure us. He went over everything with us. Showed us how to work everything thing about the car. He worked with us on the price of the car to our satisfaction. Got it to where I could afford the car. Mo is for sure a top salesman. We have family members here in Redding that will be car shopping soon. We are sending them to Elk Glove Kia, and to ask for Mo. We can't say enough nice things about Mo. We really did enjoy dealing with him. LOL....He even gave his tie to my Son just because he liked it. What an awesome guy. And yes, when we are ready for another car, we will be back to Elk Glove Kia, and ask for Mo of course. :) Tricia More
Tony hoit was easy to deal with did not try to pressure us in a sale went for a used car left with a new car . I will be back even with the drive from stockton! Love the car it was the right fit son is 6'2 us in a sale went for a used car left with a new car . I will be back even with the drive from stockton! Love the car it was the right fit son is 6'2" and fit in the soul no problem . girlfriend loves that it fit in compact spot and of course the red helps! thanks again Tony hoit for dealing with us in the search as well as the finance More
I visited the showroom Friday night and met Mohammed. I liked the cars I saw, but the reason I went back this afternoon was because of him. I felt he was very honest, sincere, and helpful. It was an hono liked the cars I saw, but the reason I went back this afternoon was because of him. I felt he was very honest, sincere, and helpful. It was an honor to meet him. I wish all car salesman could be exactly like him. I bought the car today in large part because of the trust he established with me. I was impressed with John too. He was respectful, but direct, and I felt he was doing all he could do to meet my needs. Debby was great too. I actually enjoyed signing the paperwork. I had a great experience. Thank you! And thank you too for a good deal. More
It was the best experience i have ever had at a dealership. The sales person were extremely helpful and not pushy. They knew what we could afford and did not try to put us in a car we could not aff dealership. The sales person were extremely helpful and not pushy. They knew what we could afford and did not try to put us in a car we could not afford. We were in a tight situation and 5 other dealerships would not even give us the time to try to help us out. They went above and beyond. I am very strict when it comes to customer service and they exceeded ALL of my expectations. I have already started telling how great this dealership and will continue to do so. We were there at around 5pm and left a little before 7 with our car. That was the quickest deal i have ever done at a dealership. Normally when you leave a dealership you have to go home and relax from all the stress car buying creates. I still can't beleive I am home with a car i love and a price I can afford. They will for sure be getting our families business in the future. Once again thank you so much for the great customer service! More
Everyone at the dealership was very courteous and Everyone at the dealership was very courteous and professional. Each and every individual person there greeted us and took the time to answer any an Everyone at the dealership was very courteous and professional. Each and every individual person there greeted us and took the time to answer any and all questions that we could possibly come up with. My family and I have already recommended this dealership due to the awesome staff. More
I had a wonderful experience, I have had 2 KIA's in the past and they have been good cars. Do NOT like the new approach of having to spend over $800 to protect the inside/outside of a car you are only lea past and they have been good cars. Do NOT like the new approach of having to spend over $800 to protect the inside/outside of a car you are only leasing. I think that should be on an indivual basis of how much damage has been done to your car (scratches, paint chips and other people dinging your car) this is all out of a persons control. But the sales people where very nice and helpful, I will surely use them again. More
I had a great experience buying a care from Elk Grove KIA. I want to point out that my salesman, Herbie McQuay was particularly helpful, friendly and made the overall process easy and even enjoyable. The KIA. I want to point out that my salesman, Herbie McQuay was particularly helpful, friendly and made the overall process easy and even enjoyable. The dealership has a great atmosphere and all of the staff I encountered were friendly. I would recommend Elk Grove KIA to anyone. They had a great selection of used cars and the prices were reasonable. Thank you for the great experience, KIA and Herbie. More
Bought a used Kia a year ago and was pleasantly surprised by how much I wound up loving it - so when I decided to buy a new car I thought it might be nice to get another Kia. The people in service at this de by how much I wound up loving it - so when I decided to buy a new car I thought it might be nice to get another Kia. The people in service at this dealership have been fantastic (Ron is the one I typically work with) but I didn't have experience with the sales team. Yesterday I was able to buy a new Soul without any pressure or annoying salesmanship -- Herbie was great, showing me all the vehicles I thought I was interested in and waiting for me to ask about the Soul, which I had originally told him didn't interest me. :)) The best news is that my 13 year old son loves the new Soul too -- and being 13, there isn't much he loves these days! More