Elk Grove Hyundai - Service Center

Horrible customer service and the worst service team I’ve ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come back again. More

Reggie was amazing! He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smo He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smoothly and quickly everything went! The dealership was clean and everyone was very friendly. More

Service department was extraordinary. Couldn’t ask for better customer service. Will definitely go back. Thanks again Couldn’t ask for better customer service. Will definitely go back. Thanks again More

The service advisor was very friendly and professional. She kept us updated on our repair. She kept us updated on our repair. More

This review is for the service dept only. Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have been experiencing with Hyundai vehicles, I appreciate the great service Dominic and the Elk Grove Hyundai have provided to get my car back on the road again. There are 2 Hyundai dealerships closer to me i can go to for service, but I will drive the extra 30 minutes for the best service at Elk grove hyundai. Thanks Dominic and the Elk Grove Hyundai service team. More

Reggie is an awesome service guy to work with! Always gets me in when I need it and explains everything. Takes the extra mile everytime! Always gets me in when I need it and explains everything. Takes the extra mile everytime! More

Amazing, very carefully checked out my car, I never had too many questions, the BEST! too many questions, the BEST! More

Nice people, great service, timely, and took care of a couple of issues I was having with the vehicle. couple of issues I was having with the vehicle. More

Clean place, courteous and friendly staff especially Reginald. Have taken my car in for service the past 6 years and service has been excellent. Reginald. Have taken my car in for service the past 6 years and service has been excellent. More

Top notch, right me right in and did the job well. Would come back in a heart beat. Would come back in a heart beat. More