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Elk Grove Hyundai - Service Center

Sacramento, CA

4.7
157 Reviews

157 Reviews of Elk Grove Hyundai - Service Center

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August 30, 2022

The folks in the service team here were extremely helpful and friendly in repairing a torn up tire on my 2022 Kona electric. After through no fault of their own having to delay the repair, they even gave me More

by toddstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahja
Aug 31, 2022 -

Elk Grove Hyundai responded

Thanks for sharing your appreciation of our service team! We're thrilled they offered courteous assistance and a discounted price. Many safe and happy miles from everyone at Elk Grove Hyundai!

August 30, 2022

Great service and very helpful with information thag I had on certain services and parts. More

by Vladnaranjo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Reggie
Aug 31, 2022 -

Elk Grove Hyundai responded

It's our pleasure to offer informative assistance and quality service! Thanks for choosing Elk Grove Hyundai!

August 30, 2022

Horrible customer service and the worst service team I’ve ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come More

by arleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Nnamani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aysaha
Sep 08, 2022 -

Elk Grove Hyundai responded

This feedback is disappointing and I am truly sorry that your experience didn't match our high expectations. We will discuss this feedback as a team, but in the meantime, I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

August 29, 2022

Reggie was amazing! He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smo More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 30, 2022 -

Elk Grove Hyundai responded

Emily, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Reggie and the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Service department was extraordinary. Couldn’t ask for better customer service. Will definitely go back. Thanks again More

by Derekbuckley.db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 29, 2022 -

Elk Grove Hyundai responded

Providing excellent customer service is our top priority and we're overjoyed our team hit the mark! Thanks for supporting Elk Grove Hyundai with your business and your review. We look forward to working with you again next time!

August 27, 2022

The service advisor was very friendly and professional. She kept us updated on our repair. More

by cmcclelland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asia
Aug 29, 2022 -

Elk Grove Hyundai responded

We are happy to hear that you received such communicative, top-notch service from our team! Thank you for choosing Elk Grove Hyundai and for sharing your feedback. Drive safely!

August 27, 2022

This review is for the service dept only. Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have More

by Mandingo240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Derosa
Aug 30, 2022 -

Elk Grove Hyundai responded

Thank you for sharing. We appreciate your business and trust in our service team to assist you and your vehicle. We are sorry that you've been disappointed with other aspects of your experience, but we are grateful for your trust in Dominic nonetheless! If there is anything else we can do for you, let us know. Thanks, Jerry Eastman - Service Manager - (916) 427-1234 X1015

August 26, 2022

Reggie is an awesome service guy to work with! Always gets me in when I need it and explains everything. Takes the extra mile everytime! More

by Scsoftball13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 26, 2022 -

Elk Grove Hyundai responded

We can't wait to share your lovely review with Reggie! Thank you for trusting Elk Grove Hyundai with your vehicle needs.

August 26, 2022

Amazing, very carefully checked out my car, I never had too many questions, the BEST! More

by emkelsey1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Aug 26, 2022 -

Elk Grove Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back!

August 26, 2022

Nice people, great service, timely, and took care of a couple of issues I was having with the vehicle. More

by gvina1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service folks
Aug 29, 2022 -

Elk Grove Hyundai responded

These are all things we love to see! Thanks for supporting Elk Grove Hyundai with your business and your review!

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