Elk Grove Hyundai - Service Center

Purchased a used car from this dealer and am very satisfied particularly with the service department who was able to address a minor issue with vehicle a few weeks after purchase. With this said be satisfied particularly with the service department who was able to address a minor issue with vehicle a few weeks after purchase. With this said be careful about the loan fiance side they will up sale you on random (often impossible to use) warranties) in an effort to adjust your interest rate. This is not dealer specific but a common cash grab at time of sale. More

Horrible customer service and the worst service team I’ve ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come back again. More

Car was done, washed, in the time allotted! Offered any other services I may have been in need. Offered any other services I may have been in need. More

The folks in the service team here were extremely helpful and friendly in repairing a torn up tire on my 2022 Kona electric. After through no fault of their own having to delay the repair, they even gave me and friendly in repairing a torn up tire on my 2022 Kona electric. After through no fault of their own having to delay the repair, they even gave me a discount on the price. More

Great service and very helpful with information thag I had on certain services and parts. had on certain services and parts. More

Even before they moved to Elk Grove, I loved this dealership. The people here are fantastic. Very welcoming everytime. dealership. The people here are fantastic. Very welcoming everytime. More

Reggie was amazing! He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smo He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smoothly and quickly everything went! The dealership was clean and everyone was very friendly. More

Service department was extraordinary. Couldn’t ask for better customer service. Will definitely go back. Thanks again Couldn’t ask for better customer service. Will definitely go back. Thanks again More

The service advisor was very friendly and professional. She kept us updated on our repair. She kept us updated on our repair. More

This review is for the service dept only. Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have been experiencing with Hyundai vehicles, I appreciate the great service Dominic and the Elk Grove Hyundai have provided to get my car back on the road again. There are 2 Hyundai dealerships closer to me i can go to for service, but I will drive the extra 30 minutes for the best service at Elk grove hyundai. Thanks Dominic and the Elk Grove Hyundai service team. More