Elk Grove Hyundai - Service Center

Quick and friendly service as always - live Elk Grove Hyundai they’re the best ever Hyundai they’re the best ever More

Kellie was our service agent,she did superior job checking me in also explain how long it would take for the entire job. Thank you Kellie checking me in also explain how long it would take for the entire job. Thank you Kellie More

My experience with the people and the dealer ship was very good and the staff was pleasant.😊 very good and the staff was pleasant.😊 More

Horrible experience for my first time in the service department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was told they could investigate at the cost of $232… I have a bumper to bumper warranty and what? Apparently the alignment was also off but for $129 they could realign. Great feature but I am not off roading so how do I know you didn’t deliver it to me that way. Tech said normally needs to be done at 12000 miles still only at 6700. Paid and asked to have a manager call me to discuss. Still waiting for the call folks. We had an amazing sales experience and were promised we would be treated like family with service dept. Well I don’t know about you but I don’t nickel and dime my family and not return their calls. Think twice about getting your vehicle serviced here. More

Pleased to find a dealership service bay that provides service per appointment and keeps to agreed timelines for service. So many time at other locations…they fail to see customers in order, don’t apologi service per appointment and keeps to agreed timelines for service. So many time at other locations…they fail to see customers in order, don’t apologize and pretend you’re an idiot when trying to upsell you. It was really refreshing with Dominic at Elk Grove Hyundai. He deserves five stars. I love the car [Santa Cruz SAV] and I love the service. I’ll be back. More

Thank you for your courteous and excellent service. And thank you for being mindful of my time and getting me out quickly And thank you for being mindful of my time and getting me out quickly More

Prompt service. Friendly advisors. Kept up on progress. Answered all my questions. Thanks Dominic. Wayne Friendly advisors. Kept up on progress. Answered all my questions. Thanks Dominic. Wayne More

Execellant customer service performing a recall due on my vehicle. Paul did a great job keeping me informed what was to be done and when my vehicle was ready. vehicle. Paul did a great job keeping me informed what was to be done and when my vehicle was ready. More

The length of time servicing my car was good. And Andrew informed me of all was done. And Andrew informed me of all was done. More

Everything was very helpful im very happy to bring my car to this dealership thans to all the staff to this dealership thans to all the staff More