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Elk Grove Hyundai - Service Center
Sacramento, CA
154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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154 Reviews of Elk Grove Hyundai - Service Center
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February 01, 2025
Horrible experience for my first time in the service department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was told they could investigate at the cost of $232… I have a bumper to bumper warranty and what? Apparently the alignment was also off but for $129 they could realign. Great feature but I am not off roading so how do I know you didn’t deliver it to me that way. Tech said normally needs to be done at 12000 miles still only at 6700. Paid and asked to have a manager call me to discuss. Still waiting for the call folks. We had an amazing sales experience and were promised we would be treated like family with service dept. Well I don’t know about you but I don’t nickel and dime my family and not return their calls. Think twice about getting your vehicle serviced here. More
by Jona
January 21, 2025
Pleased to find a dealership service bay that provides service per appointment and keeps to agreed timelines for service. So many time at other locations…they fail to see customers in order, don’t apologi service per appointment and keeps to agreed timelines for service. So many time at other locations…they fail to see customers in order, don’t apologize and pretend you’re an idiot when trying to upsell you. It was really refreshing with Dominic at Elk Grove Hyundai. He deserves five stars. I love the car [Santa Cruz SAV] and I love the service. I’ll be back. More
by mercifulminerva07
Employees Worked With
Dominic
January 02, 2025
Thank you for your courteous and excellent service. And thank you for being mindful of my time and getting me out quickly And thank you for being mindful of my time and getting me out quickly More
by Kimmberlyn
December 29, 2024
Prompt service. Friendly advisors. Kept up on progress. Answered all my questions. Thanks Dominic. Wayne Friendly advisors. Kept up on progress. Answered all my questions. Thanks Dominic. Wayne More
by w Burgess
December 19, 2024
Execellant customer service performing a recall due on my vehicle. Paul did a great job keeping me informed what was to be done and when my vehicle was ready. vehicle. Paul did a great job keeping me informed what was to be done and when my vehicle was ready. More
by Tom Pooler
Employees Worked With
Paul in the service department.
November 16, 2024
The length of time servicing my car was good. And Andrew informed me of all was done. And Andrew informed me of all was done. More
by seniorflow1
Employees Worked With
November 12, 2024
Everything was very helpful im very happy to bring my car to this dealership thans to all the staff to this dealership thans to all the staff More
by pedroupholstery62
Employees Worked With
October 23, 2024
The service personnel are always courteous and explain what is going on. Service was timely. Appreciated the car wash. what is going on. Service was timely. Appreciated the car wash. More
by Lmcquillen
Employees Worked With
September 20, 2024
Good service _ oil change. Thorough multipoint inspection. Prompt update on engine & cabin air filter changes. Thanks for car wash. Thorough multipoint inspection. Prompt update on engine & cabin air filter changes. Thanks for car wash. More
by Dickgreen51
Employees Worked With
Keilie Hilse
