Elk Grove Buick GMC

Horrible Management! They give you False info had a bad experience they told me the Vehicle came with certain Options and when i Purchased it they said oh our sales rep They give you False info had a bad experience they told me the Vehicle came with certain Options and when i Purchased it they said oh our sales rep was new and he Didn't know. I purchased a 70K vehicle and didn't have the features i wanted. So there solution was we can trade it in After 5 days of Delivery! Trade in at my Expense and take a 5K Hit, More

Service department customer service is wonderful. Polite, straightforward, and helpful. Not sure about sales or parts department can’t say. Polite, straightforward, and helpful. Not sure about sales or parts department can’t say. More

Had oil change, mechanic did not wipe off the oil spilt all over the frame. when I got home and park for the day, oil leaked down on my drive-way. I thought the oil was leaking from the filter or drain pl all over the frame. when I got home and park for the day, oil leaked down on my drive-way. I thought the oil was leaking from the filter or drain plug. Alot of clean-up !! However, I managed thought. More

I did not receive what I paid for. Tire rotation was not done on my vehicle. Tire rotation was not done on my vehicle. More

I was shopping on the internet because of availability on new vehicles and found the one that fit my needs. I inquired on line and the salesman called me. We talked and he was very nice. After discussing new vehicles and found the one that fit my needs. I inquired on line and the salesman called me. We talked and he was very nice. After discussing the price advertised he mentioned the price listed was msrp and that the Elk Grove Dealership had a dealer additional mark up of $20,000. (I'm not exaggerating) after negotiating they did offer to take of $8,000 from the $20,000 mark up. This tells me exactly what this organization is like overall, from service to sales. No thanks I'll buy elsewhere from a fair trade and forthright dealer. Avoid greedy and sleight of hand dealers. More

My sister recieved outstanding assistance from Mr Christopher Elder. He is efficient and extremely knowledgeable. He made the process quite easy. I would recommend him to anyone who is in need of his Christopher Elder. He is efficient and extremely knowledgeable. He made the process quite easy. I would recommend him to anyone who is in need of his expertise. More

We highly recommend this dealer for any one looking to buy a new or used car. From our initial inquiry, we were contacted back in a matter of 10 min or so. El gallito went above and beyond to make our dea buy a new or used car. From our initial inquiry, we were contacted back in a matter of 10 min or so. El gallito went above and beyond to make our deal work. And now we’re enjoying our 2022 Yukon slt and can’t wait to start creating memories on our family trips. Thanks to El compa and his team! More

We were very fortunate to check out your dealership. Our salesman Nabil was so helpful and knowledgeable about the cars in the lot Our salesman Nabil was so helpful and knowledgeable about the cars in the lot More

I would not buy a car from here they’re very unprofessional I Bought a 21 GMC Sierra and I regret it everyday the whole transaction was caps from start to finish they installed the tonneau cove unprofessional I Bought a 21 GMC Sierra and I regret it everyday the whole transaction was caps from start to finish they installed the tonneau cover but didn’t install the brackets for the slide lock rod support when I called them to let them know that they were missing they said the new models come without those like come one so u mean to tell me that the manufacturer puts the rods on this model for no reason so basically they washed their hands and didn’t fix the problem More

Nabil and Junior were great. Customer service oriented and took care of me with urgency. Delivered the car to me without problems. Car is everything that was advertised with no i Customer service oriented and took care of me with urgency. Delivered the car to me without problems. Car is everything that was advertised with no issues. and I’m very happy More