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Elk Grove Acura - Service Center

Elk Grove, CA

4.8
100 Reviews

100 Reviews of Elk Grove Acura - Service Center

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June 13, 2024

As a prefer customer who purchase the MDX used also bought a extended warranty. All the vehicle service preform by Elk Grove Acura took it in to adjust the parking brakes was charge $200 dollars not to More

by moraslaptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Lazaro
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Jun 16, 2024 -

Elk Grove Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Mariana or our team can assist you with in the future, please let us know.

June 11, 2024

Will Robinson, my adviser was prompt, explained everything in detail and was very professional. Excellent service! More

by RAYVALDOVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will ROBINSON
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Jun 12, 2024 -

Elk Grove Acura responded

Thank you, Ray! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Will met your expectations. Thank you again for choosing Elk Grove Acura, we look forward to having you as one of our valued customers for many more years to come!

June 10, 2024

Everyone was extremely friendly. I didn't have to wait long for my new tires More

by lcook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Elk Grove Acura responded

Thanks for sharing your thoughts about your service experience with Elk Grove Acura. We appreciate your business and hope to see you again soon!

June 09, 2024

This dealership continues to go above and beyond my expectations year after year and provides excellent customer service! More

by CIARACHERIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Elk Grove Acura responded

Ciara, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 09, 2024

Friendly atmosphere, very clean surroundings, prompt attention to detail. Everyone smiled!! Can alway count on are Acura being treated with care. More

by ZOTT500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Elk Grove Acura responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

June 07, 2024

Excellent service! I came in for routine maintenance and was in and out of there in short order--thanks for the car wash too! More

by Mark Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Miranda
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Jun 09, 2024 -

Elk Grove Acura responded

Mark, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Acura, we look forward to having you as a valued customer for many years!

June 06, 2024

Was told service would take an hour and a half and they finished it early. Fast and easy service! More

by janelle_chun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Elk Grove Acura responded

Janelle, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 06, 2024

As always, service was exceptional, and I credit David Brousseau for his excellent attention to detail. More

by johnlupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID BROUSSEAU
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Jun 07, 2024 -

Elk Grove Acura responded

John, thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 03, 2024

Gilbert was excellent! Very personable, listened to my concerns and followed through with everything we discussed. I also appreciated his sincere smile. More

by nubianstrength
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
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Jun 03, 2024 -

Elk Grove Acura responded

Thank you for taking the time to share your thoughts on working with Gilbert and our team. We're glad to hear we delivered such a great experience!

June 02, 2024

Will was friendly, very helpful, and had great communication. I appreciate the service i received More

by EFG1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Jun 03, 2024 -

Elk Grove Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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