Elk Grove Acura - Service Center
Elk Grove, CA
98 Reviews of Elk Grove Acura - Service Center
Gilbert was very thorough and provided excellent customer service! He was able to get done exactly what I needed done to my car in a very efficient way! service! He was able to get done exactly what I needed done to my car in a very efficient way! More
The service I received was excellent and the person who spoke to me explained what was going to happen to my car and approximately how long it would take to get my car back. I was extremely happy as a cust spoke to me explained what was going to happen to my car and approximately how long it would take to get my car back. I was extremely happy as a customer. More
David is the best advisor. Explains everything in detail. Gets car done as promised. I have 3 Acura vehicles and service department is main reason why I keep buying them. Explains everything in detail. Gets car done as promised. I have 3 Acura vehicles and service department is main reason why I keep buying them. More
The parts I needed wasn’t in the service they had to go to a dealership to retrieve the part to a dealership to retrieve the part More
Will was very helpful in getting my service taken care of. I thought waiting 3 hours was a little excessive. of. I thought waiting 3 hours was a little excessive. More
Excellent customer service, friendly staff, comfortable waiting room, accommodating service schedule. I refuse to buy any other make of vehicle because I don't want to go elsewhere for service waiting room, accommodating service schedule. I refuse to buy any other make of vehicle because I don't want to go elsewhere for service More
I worked with Mariana and she explained the recall information to me. Also gave me a price on a key fob. I worked with some other gentleman when I picked up my car who was also very helpful however I information to me. Also gave me a price on a key fob. I worked with some other gentleman when I picked up my car who was also very helpful however I didn't get his name. Great service with both people. More
They have a great staff, they do fantastic work and the price is competitive. We’ve been having our cars serviced here for 20+ years. David is our service advisor and he is fantastic! He always knows wh price is competitive. We’ve been having our cars serviced here for 20+ years. David is our service advisor and he is fantastic! He always knows what’s going on with the cars and when they are being serviced, he keeps us well-informed. So many people no longer care about customer service, but this service department does! David provides exceptional customer service and knowledge when it comes to caring for our cars! More
Excellent service and courtesy demonstrated by the staff. Very customer friendly and explained every step of the way! Very customer friendly and explained every step of the way! More