Elk Grove Acura - Service Center

Awesome service staff! Will in service has been my go to and he always treats me with respect and kindness. Jeff is the service manger and again EXCELLENT customer service Will in service has been my go to and he always treats me with respect and kindness. Jeff is the service manger and again EXCELLENT customer service I trust them with my car and they are always honest with me. I appreciate the service I have received the times I have gone in. Greg in parts is also extremely helpful when ordering parts and is very friendly as well as the greeter when pulling into the service drive. Will,Jeff,Greg is what customer service should look like! Thank you guys More

Great customer service, easy to make an appointment and love the complimentary wash and vacuum, 5 stars ⭐️. love the complimentary wash and vacuum, 5 stars ⭐️. More

My service advisor Will Robinson is very courteous, helpful, and knowledgeable. He answered all my questions, and addressed all my concerns. And explained the options for my repair. helpful, and knowledgeable. He answered all my questions, and addressed all my concerns. And explained the options for my repair. More

The service department at Elk Grove Acura is excellent. For the past 12 years they have serviced my MDX 2012 and I have received top notch service every time. David is knowledgeable and addresses all my co For the past 12 years they have serviced my MDX 2012 and I have received top notch service every time. David is knowledgeable and addresses all my concerns, big or small. My Acura continues to run well because of the fabulous service I have received from the service department. Great job!!! More

Very knowledgeable and thorough when explaining the service process. Chad was very personable and professional. service process. Chad was very personable and professional. More

Chad has very nice personality, respectful and excellent customer service. On time service and remind what need to get done for next visit customer service. On time service and remind what need to get done for next visit More

Always good service an nice people would not go to any other dealer , fair price for good work other dealer , fair price for good work More

As expected, and as usual, very good service and excellent service work. I would recommend this dealership. excellent service work. I would recommend this dealership. More

Will Robinson was very helpful, efficient and professional. I did have an unpleasant experience when I first called and was put on hold and then transferred to someone's voicemail when I was stuc professional. I did have an unpleasant experience when I first called and was put on hold and then transferred to someone's voicemail when I was stuck in a parking lot with a flat tire. But when I called back, I reached Will and he was a huge help. More

Chad was very helpful. I was satisfied with the service and assistance from the visit. Thank you. I was satisfied with the service and assistance from the visit. Thank you. More