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Elk Grove Acura

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
292 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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8585 Laguna Grove Dr

Elk Grove, CA

95757

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finance Jason

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Showing 292 reviews

July 27, 2024

Will was excellent in handling the entire process from when I brought my for service based in the recall notification received to when I picked it up. More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robinson
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Jul 28, 2024 -

Elk Grove Acura responded

Thanks, Jude, for sharing about your experience with Will here at Elk Grove Acura. We appreciate your business and hope to see you again soon!

July 27, 2024

chad is awesome. But i have one concern with Acura why i have to pay the diagnostic with the rough shifting since its been existing acura problems since 2018 1 yr aft More

by Dindo Capuras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2024 -

Elk Grove Acura responded

Thank you for your feedback. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

July 26, 2024

Gilbert was very thorough and provided excellent customer service! He was able to get done exactly what I needed done to my car in a very efficient way! More

by khhoshiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Miranda
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Jul 26, 2024 -

Elk Grove Acura responded

We are very happy to hear Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2024

I have bought so many cars from this dealer that I think I have to say the service department is the overall reason why!!! More

by lane.mayberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Lazaro
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Jul 28, 2024 -

Elk Grove Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 24, 2024

The service I received was excellent and the person who spoke to me explained what was going to happen to my car and approximately how long it would take to get my car back. I was extremely happy as a cust More

by gloriauda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brousseau
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Jul 24, 2024 -

Elk Grove Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

July 24, 2024

David is the best advisor. Explains everything in detail. Gets car done as promised. I have 3 Acura vehicles and service department is main reason why I keep buying them. More

by XCHRISLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brousseau
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Jul 24, 2024 -

Elk Grove Acura responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2024

The parts I needed wasn’t in the service they had to go to a dealership to retrieve the part More

by LAWRENCE.BLUEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Elk Grove Acura responded

Thank you, Lawrence, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 23, 2024

Will was very helpful in getting my service taken care of. I thought waiting 3 hours was a little excessive. More

by AKIRBY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Elk Grove Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We apologize about the long wait.

July 23, 2024

Excellent customer service, friendly staff, comfortable waiting room, accommodating service schedule. I refuse to buy any other make of vehicle because I don't want to go elsewhere for service More

by COTOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brousseau
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Jul 23, 2024 -

Elk Grove Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2024

I worked with Mariana and she explained the recall information to me. Also gave me a price on a key fob. I worked with some other gentleman when I picked up my car who was also very helpful however I More

by CATVIRAMONTES23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
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Jul 23, 2024 -

Elk Grove Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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