Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Elk Grove Acura

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
289 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Contact Dealership
View Awards

8585 Laguna Grove Dr

Elk Grove, CA

95757

Directions

Filter Reviews by Keyword

finance Jason

By Type

Showing 289 reviews

August 01, 2024

Chad, was very professional in advising me of my repairs to avoid future issues with my vehicle. His honesty and solid knowledge of my vehicle is one reason I continue to comeback and have referred friends More

by JOHN_NEBRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Elk Grove Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chad delivered such a great experience!

July 31, 2024

He is the only reason I’ve been going there for 20 years! ! He’ wonderful! More

by chadckurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Coquioco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Megna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Elk Grove Acura responded

Thank you, Chad, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

July 31, 2024

Good service, thank you! My car was fixed and a loaner provided. Pick up of my vehicle was quick and painless. More

by nbrophy06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Elk Grove Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2024

Fast, friendly, efficient service! Always reliable and car is nice and clean. Knowledgeable staff and nice waiting area. More

by pjmayo850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Robinson
Report | Print
Aug 01, 2024 -

Elk Grove Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Acura.

July 29, 2024

Great service! Will Robinson our service advisor is awesome! He always takes care of us. Always looking for coupons and promotions to help us get the best prices fo More

by SFNINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robinson
Report | Print
Jul 29, 2024 -

Elk Grove Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Will here at Elk Grove Acura.

July 29, 2024

He listens to my concerns and very thoughtful of my opinions choices . He explains in a way I can understand. More

by thojmim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Elk Grove Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2024

Overall experience was good. Chad was helpful. I appreciated his help on the last visit More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Elk Grove Acura responded

Thank you, Lisa, for the kind words for Chad and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 27, 2024

Will was excellent in handling the entire process from when I brought my for service based in the recall notification received to when I picked it up. More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robinson
Report | Print
Jul 28, 2024 -

Elk Grove Acura responded

Thanks, Jude, for sharing about your experience with Will here at Elk Grove Acura. We appreciate your business and hope to see you again soon!

July 27, 2024

chad is awesome. But i have one concern with Acura why i have to pay the diagnostic with the rough shifting since its been existing acura problems since 2018 1 yr aft More

by Dindo Capuras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Elk Grove Acura responded

Thank you for your feedback. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

July 26, 2024

I have bought so many cars from this dealer that I think I have to say the service department is the overall reason why!!! More

by lane.mayberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Lazaro
Report | Print
Jul 28, 2024 -

Elk Grove Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...
4
5
6
...
29