Elk Grove Acura

Elk Grove Acura has been superior in their customer service, going above and beyond the call of the duty to meet my needs. My 2007 MDX had a few technical issues since I bought it and they followed the service, going above and beyond the call of the duty to meet my needs. My 2007 MDX had a few technical issues since I bought it and they followed them all the way through until they were resolved. They also honored the issues in good faith. Service Associate Chandra Rosales leads the way in the service department. She epitomizes hard work,punctuality,commitment,and excellence of Elk Grove Acura. She always has a smile and is attentive to my individual needs. She absolutely knows her "stuff" and provides accurate automotive education to the customer. She shows care and concern by listening attentively to issues even beyond "my car". She is an asset to the dealership. Others that have helped me in the time I have been associated with Acura are, Jeff, the Service Mgr, with Technical info; Chad, Eric, Robert in the service dept-they are always friendly,prompt and eager to help without hesitation; Rocco and Norman, who are expert technicians-they have intuition and intelligence that is incomparable; Phelan,auto parts associate, knows his parts and can give up to date info even on aftermarket products; and the lovely Valerie, who is the cashier; very big smile, cheery and receptive! Also a shout-out to Doug Heibel, salesman who sold me my wonderful MDX! Best Automotive purchase I have ever made. I will forever be an Elk Grove Acura fan! Dont waste your time anywhere else More

Did not intend to buy. I researched a lot of options but did not do my homework on Acura; I only knew the reputation. Max is great; no pressure, solid and believable. Very happy with the car thus far. You d did not do my homework on Acura; I only knew the reputation. Max is great; no pressure, solid and believable. Very happy with the car thus far. You don't buy from a business, you buy from people and Max is good people. More

Very outstanding service. I am very happy with how everyone attention to my needs. Delivered my car to my work was a plus. Needed nice reliable car to travel that might. Everyone work hard to have it everyone attention to my needs. Delivered my car to my work was a plus. Needed nice reliable car to travel that might. Everyone work hard to have it done. More

Please visit this dealership! Let's face it, buying a car can be a big pain and very overwhelming! The staff at Elk Grove Acura were friendly and helpful. I never felt like they were trying to take me f car can be a big pain and very overwhelming! The staff at Elk Grove Acura were friendly and helpful. I never felt like they were trying to take me for an arm and a leg, in fact, I was able to negotiate what I believe was a very fair deal. The whole transaction was done in a reasonable amount of time and there really weren't any gimmicks. Robert was able to find the perfect car for me and never tried to force a car on me that wasn't exactly what I wanted. I highly recommend that you visit EG Acura! You will get fantastic customer service where the staff is dedicated to meeting your every need, and you won't spend your whole weekend being "nickeled and dimed." More

Recently I purchased a car at Elk Grove Acura. I want to thank the staff for their knowledge and professionalism without using high pressure like other dealerships I have visited. Graham was pleasant to wor thank the staff for their knowledge and professionalism without using high pressure like other dealerships I have visited. Graham was pleasant to work with and had answers to all our questions during our test drive. I was extremely pleased with Kyles knowledge and detailed demonstration of all features of the RDX. Buying a car is very stressful and Kyle's calm manner kept us relaxed. Dealing with Kevin was like dealing with a longtime friend. He had answers to all our questions and never pressured us in any way. Mike in financing was very pleasant and thorough while making sure that all of our agreements were covered in the contract. For this I give Elk Grove Acura and A+ Sincerely, Willie & Carol. More

We were extremely happy with the purchase of our new MDX. This was the easiest and fastest vehicle purchase that we have ever done. Doug, Phil, and Ashraf all made things very simple and were all very helpf This was the easiest and fastest vehicle purchase that we have ever done. Doug, Phil, and Ashraf all made things very simple and were all very helpful and courteous. We will definitely look to purchase our next vehicle through Elk Grove Acura and refer family and friends. Thanks, Kent & Christine Shook More

Over the past several months, I have visited many Acura dealerships (Southern CA, East Bay & Sacramento Areas). None of the dealerships I visited could every compare to Elk Grove Acura. Doug, Phil and Rob, dealerships (Southern CA, East Bay & Sacramento Areas). None of the dealerships I visited could every compare to Elk Grove Acura. Doug, Phil and Rob, were, and will continue to be extremely professional and respectful to me and my family. These gentleman went above and beyond their job duties. I wish I lived in the Elk Grove area so I could utilize their superior service department. I am so grateful and happy with the service that I have told all my friends and family to only purchase their vehicles from Elk Grove Acura!!! Thank you all for everything!!! I truly love my new 2011 TL. "Standing Ovation", you all are spectacular!!!!!!!!! :) More

I really appreciated Doug taking the time to pre-qualify me prior to my visit to the dealership as I live about 75 miles away. Doug kept in constant contact with me to ensure that I had all of the informati me prior to my visit to the dealership as I live about 75 miles away. Doug kept in constant contact with me to ensure that I had all of the information. When we (my husband and I) arrived at the dealership, Doug made himself available and took the time to show us the inventory and allowed us to test drive various cars. After we made our selection, Doug and the rest of the team made the process as smooth as possible and this was important to me. Thanks. More

I have been taking my car to Elk Grove Acura for service since I purchased my car and Chad Kurtz has always been terrific to deal with and treated me great and been very honest. I always know if he suggest since I purchased my car and Chad Kurtz has always been terrific to deal with and treated me great and been very honest. I always know if he suggests something needs to be done on my car, that it's absolutely needed. More

My wife and I actually bought a 2010 Ford Fusion from Elk Grove Acura and had a very pleasant experience. Doug and the the rest of the staff were very friendly, knowledgeable, and made the process painless. Grove Acura and had a very pleasant experience. Doug and the the rest of the staff were very friendly, knowledgeable, and made the process painless. We also got an amazing price! If we are ever in the market for an Acura in the future we wouldn't hesitate to return to Elk Grove Acura. Thanks again guys! More