Elk Grove Acura

This was by far the best experience we've had in purchasing a vehicle. We were downsizing our Chevy Tahoe, and Kyle was very attentive to our needs. After the MDX we had set our eyes on was sold on purchasing a vehicle. We were downsizing our Chevy Tahoe, and Kyle was very attentive to our needs. After the MDX we had set our eyes on was sold on the way to the dealership, he went above and beyond to locate the vehicle that would fit our needs & budget. Very smooth transaction. We returned about 3mos after purchasing the vehicle, and Chris Broussard in service did a phenomenal job. Our part that needed replacing wasn't covered under the warranty, and he went above and beyond as well to contact the manufacturer and had ten replace as Good Will, just because they stand behind their products and customers. I must say, I was thoroughly impressed & have already begun spreading the word!!! More

Graham Copps was friendly,knowledgeable and pleasant to negotiate with. He went out of his way to make our buying experience a satisfying and acceptable one. negotiate with. He went out of his way to make our buying experience a satisfying and acceptable one. More

All the way from North Dakota... Proud owner of a 2004 All the way from North Dakota... Proud owner of a 2004 TL, but with growing kids I have wanted to add an MDX to the family for quite some time. When All the way from North Dakota... Proud owner of a 2004 TL, but with growing kids I have wanted to add an MDX to the family for quite some time. When looking to buy a new vehicle, I know what I want and often take months to find the exact one. We stopped into Elk Grove Acura on a Thursday evening. I knew they did not have "my" car there, but wanted to physically check out the MDX, make sure it was what I expected, and then it could move it's way up higher on my to-do list. We were greeted by Max and I was pleasantly surprised that I liked him. I am not a fan of "salesmen" but Max didn't try to "sell" me anything. He did not even hesitate when I told him he didn't have what I wanted, he simply said he could have it there tomorrow. When it came to price, Max started tallying the numbers for us and I told him specifically what I wanted to pay. There was no delay and no haggling. Instead of feeling like a target, I felt like I was catered to. I got exactly what I wanted given to me, and nothing pushed on me. I have never had a car-buying experience that was actually enjoyable and not a chore! They got my gorgeous new MDX brought in and even installed the aftermarket accessories and had me on the road in less than 48 hours (closer to 24 hours since I didn't commit until Friday morning). I could not ask for better. :-) Thank you, thank you, thank you. Max (and everyone else) made this purchase way to easy! I will be excited to return in the future when it's time to add another. More

I have given Acura of Elk Grove, and Graham Copps, a rating of excellence. I went to the dealership on Sunday, on a whim, to look at a couple of Acura RDX's that I saw on-line. My experience with anot rating of excellence. I went to the dealership on Sunday, on a whim, to look at a couple of Acura RDX's that I saw on-line. My experience with another local Acura dealership a month ago had left me feeling a bit disillusioned and disappointed, so I was not expecting much. I didn't even bring my husband with me, because I didn't want to waste his time. Graham greeted me right away and was very warm and enthusiastic, but not pushy or over-bearing. We took a test drive, then sat down to run the numbers, and it was all very relaxed and comfortable. I noticed that this Acura dealership was very busy - lots of activity and people coming in to look and purchase, and plenty of salespeople to take care of everyone. This impressed me - they even allowed me to take the car I was interested in home to show my husband! After negotiating for a minimal amount of time, we came to an agreement on a price and fair trade-in for my vehicle. However, since I am a very cautious person who does not make hasty decisions, I did not return until the next day to purchase my new baby. Graham was very patient and understanding about my apprehension - he agreed that it was a big decision, and did not try to force or influence me in any way. That is the kind of car-buying experience that everyone should have, and I will definitely recommend this dealership and salesman to everyone I know! More

I was wandering around the Elk Grove Auto Mall looking for a slightly used minivan, and Phil came out to talk to me. Even though we ultimately determined they didn't have something matching my needs, he for a slightly used minivan, and Phil came out to talk to me. Even though we ultimately determined they didn't have something matching my needs, he was extremely friendly and great to talk to. If you need to go to this dealership, I hope you get to work with Phil, I wish I had been able to buy from him. I found what I needed at Elk Grove Dodge and had an OK experience there, but Phil was the highlight of my day. More

Found the exact car we wanted on the internet at Lasher's Elk Grove Acura. I combined a trip to Sacramento with a visit to test drive and check the dealership out. I found Phil to be a low pressure, knowled Elk Grove Acura. I combined a trip to Sacramento with a visit to test drive and check the dealership out. I found Phil to be a low pressure, knowledgeable salesperson during the test drive. This is my third Acura TL, don't think I will ever drive a different car! Phil was responsive to all my questions and by the end of the weekend we had arranged for delivery of the car. Great job Phil... and supporting cast at Lasher's. More